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SSP America

Team Member

  • Mississauga, ON, Canada

$21.79 / hour · Full-time

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Job details

Pay
$21.79 / hour
Job type
Full-time
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Posting language
English
Posted

Original job description

Job Description

  • $21.79 / hour
  • Full- Time Schedule
  • Comprehansive Benefits after one year
  • Employee Meal Plan Available
  • Employee Assistance Program

SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a welcoming dining atmosphere, all while upholding company standards and service excellence.

Responsibilities

  • Understand that our guest is our #1 priority.
  • Greet guests in a courteous and friendly manner.
  • Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
  • Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments.
  • Process orders and enter them accurately into the POS system.
  • Receive payment from the customer and process change.
  • Handles, stores, and rotates all products properly.

Skills And Other Requirements

  • One year experience working in food service environment is strongly preferred.
  • Smart Serve certification as asset
  • High school diploma preferred
  • Verbal and written communication is essential
  • Ability to read, speak, and understand the English language in order to communicate with guests
  • Ability to read, speak, and understand the French language is an asset
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Ability to remember, recite, and promote the variety of menu items
  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
  • Ability to stand and work in confined spaces for long period of time

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
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More about this job

Responsibilities

Welcome and serve guests courteously, prepare and present food according to recipes and portion standards, and maintain a clean, adequately stocked kitchen station. Accurately enter orders into the POS system, process payments and change, and properly handle, store, and rotate products.

Requirements

One year of food service experience is strongly preferred, and a high school diploma and Smart Serve certification are preferred or considered an asset. Candidates need effective communication, basic math, POS and cash-handling abilities, menu knowledge, and the ability to stand for extended periods; airport security clearance and legal authorization to work in Canada are required.

Skills

  • Customer Service
  • Food Preparation
  • Recipe Adherence
  • Portion Control
  • Kitchen Setup
  • Inventory Stocking
  • Point-of-Sale Operations
  • Cash Handling
  • Payment Processing
  • Product Storage and Rotation
  • Verbal Communication
  • Written Communication
  • Basic Mathematics
  • Menu Knowledge
  • English Communication
  • French Communication

Benefits

  • Comprehensive Benefits After One Year
  • Employee Meal Plan
  • Employee Assistance Program

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Customer Service & Support

Keywords

  • Food Service
  • Customer Experience
  • Guest Service
  • Food Preparation
  • Recipes
  • Portion Control
  • Kitchen Station Setup
  • Food Stocking
  • Condiments
  • Point-of-Sale System
  • Order Processing
  • Cash Management
  • Payment Processing
  • Product Storage
  • Product Rotation
  • Smart Serve
  • Basic Mathematics
  • Menu Items
  • Airport Security Clearance
  • Restricted Area Identification Card
  • Transport Canada
  • Food and Beverage Services

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