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Added 6 mins ago
Recruitment Coordinator
Stepwest
Vancouver, BC
Full-time
…experience programs. Reporting to the Hospitality Placement Manager, this role combines admissions, candidate engagement, consultations, interview preparation, and placement…
Added 6 mins ago
Sous Chef (Seasonal, Full-time)
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 6 mins ago
Sous Chef and Night Cook Needed
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 6 mins ago
Fleet Specialist
Kia Canada
Mississauga, ON
Full-time
Experience with providing exemplary customer service to internal (dealers) and external customers
Added 6 mins ago
Sous Chef - Night Shift
Mike Wiegele Helicopter Skiing
AB · Harvie Heights, AB
Full-time
…employee is supported in their effort to provide excellent customer service every…
Added 21 mins ago
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 37 mins ago
Retail Manager - North Bay
The Beer Store
North Bay, ON
Full-time
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer…
Added 37 mins ago
Head of Legal & Compliance
Mecka
Richmond Hill, ON
$150,000 to $175,000 CAD / year
Full-time
Internal governance: Create usable policies for data access, vendor handling, employee access, customer data, deployment data, and audit readiness.
Added 37 mins ago
Retail Store Manager
Lovisa
Calgary, AB
Full-time
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.
Added 37 mins ago
Retail Sales Associates
Lovisa
Nisku, AB
Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 1 hour ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 1 hour ago
Procurement Specialist
Recycle Track Systems
Richmond, BC
Full-time
Manage procurement activities for existing Canadian business and monitor service coverage.
Added 1 hour ago
Assistant Restaurant Manager
SSP America
Richmond, BC
Full-time
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Added 1 hour ago
Trades 2 - Metal Worker (Day Shift)
The University of British Columbia
Vancouver, BC
Full-time
This position reports to the People & Process Manager, Mech Systems & HVAC Trades. The Metal Worker receives direction from oral and written instructions, work orders, drawings,…
Added 1 hour ago
Sr Manager, Modernization Ops - Canada
Otis Elevator Co.
Toronto, ON
Full-time
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer…
Added 1 hour ago
Trades 2 - Metal Worker (Day Shift)
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
Full-time
This position reports to the People & Process Manager, Mech Systems & HVAC Trades. The Metal Worker receives direction from oral and written instructions, work orders, drawings,…
Added 1 hour ago
Warehouse support specialist
ABB
Bromont, QC
Full-time
This role reports to the: Electrification Customer Operations Manager
Added 1 hour ago
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
Strong customer service and communication skills
Added 1 hour ago
manager, home care service
Quality water services west ltd
Spruce Grove, AB
Full-time
Added 1 hour ago
Customer Care Manager
Boardwalk
Calgary, AB
Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 1 hour ago
General Manager - Etobicoke SmartCentre
Old Navy
Toronto, ON · Etobicoke, ON
Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 1 hour ago
Unassigned General Manager - GTA West
Old Navy
Concord, ON
Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 1 hour ago
Solutions Delivery Manager
Trackunit
London, ON
Full-time
Help customers embed Manager and IrisX into their systems and workflows. Keep the team focused on successful onboarding, sustained use, and measurable customer value.
Added 1 hour ago
Interim Manager (12 Month Contract)
sephora.com
Brantford, ON
Full-time
You have 2-4 years of management in the beauty, retail, or customer service industry equivalent internal experience.
Added 1 hour ago
Branch Manager Advice, Sales & Service - Mission City Branch - Mission, BC
Scotiabank
BC · Mission, BC
As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the…

SSP

Assistant Restaurant Manager

Ottawa, ON, K1V 9B4, Canada

Pay: $55,400 - $59,400 / year
Posting language: English
Posted: Sep 30, 2026

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Original job description

Ottawa International Airport (YOW) | Big Rig

Join our team as an Assistant Restaurant Manager for Big Rig Brewing in the Ottawa Airport!

$55,400 - $59,400 / year
Quarterly bonus potential
End of fiscal year super bonus potential
Comprehensive Benefits
Free Employee Parking

Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team.

SSP Canada operates several restaurants throughout the Ottawa International Airport, including: From Zak’s Diner to Big Rig Kitchen & Brewery, YOW is home to iconic brands.

Essential Functions

Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
Develops, plans and assigns daily goals, tasks and Team Member assignments.
Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a full-service dining w/ bar environment required.
Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
Excellent written and verbal communication
Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
Ability to obtain Transport Canada Security Clearance

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

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More about this job

Responsibilities

The Assistant Restaurant Manager is responsible for recruiting, training, and developing a team of food travel experts while maintaining high guest service and merchandising standards. They also oversee daily operations, including inventory management, scheduling, payroll, and ensuring compliance with company policies and health regulations.

Requirements

Candidates must have at least two years of management experience in a full-service dining and bar environment. Additionally, applicants must be able to obtain a Transport Canada Security Clearance and hold a Restricted Area Identification Card (RAIC).

Skills

Team leadership
Customer service
Inventory management
Staff training
Conflict resolution
Merchandising
Sales analysis
Payroll management
Scheduling
Food safety compliance
Communication
Decision making
Delegation
Performance management

Benefits

Quarterly bonus potential
End of fiscal year super bonus potential
Comprehensive benefits
Free employee parking

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Management
Food & Beverage
Airport Operations
Inventory Control
Staff Development
Customer Service Standards
Sales Performance
Payroll
Scheduling
Health and Sanitation Standards
Transport Canada Security Clearance
RAIC
Merchandising
Conflict Management
Full-service Dining
Bar Management

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