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Added 9 mins ago
SC
shift supervisor - Store# 04338, 45 SPORTSWORLD DRIVE
Starbucks Coffee Company
Kitchener, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 9 mins ago
SC
shift supervisor - Store# 00122, SAANICH CENTER
Starbucks Coffee Company
Victoria, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 9 mins ago
SC
shift supervisor - Store# 04576, CORNWALL & CYPRESS
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 9 mins ago
SC
shift supervisor - Store# 78414, JOHN HART HIGHWAY AND MONTEREY ROAD
Starbucks Coffee Company
Prince George, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 24 mins ago
BR
Assistant Manager - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 24 mins ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Build the core programs: onboarding, certification and accreditation, sales and technical training, co-selling playbooks, and ongoing readiness.
Added 39 mins ago
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Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…
Added 39 mins ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 54 mins ago
NF
Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
Support Assistant Manager with onboarding, training reinforcement, and engagement initiatives.
Added 54 mins ago
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Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change…
Added 54 mins ago
TH
Merchandising Execution Associate Part-Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
Added 54 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 54 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 54 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 54 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 1 hour ago
MS
Framing Manager
Michaels Stores
Surrey, BC
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 1 hour ago
MS
Part Time Merchandise Manager
Michaels Stores
Saint John, NB
- Part-time
Store - SAINT JOHN, NBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role…
Added 1 hour ago
SC
shift supervisor - Store# 82146, GLENRIDDING VILLAGE
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
CI
Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
…culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like…
Added 1 hour ago
VA
PME AV Parts Sales Attendant
Voyageur Aviation
North Bay, ON
- Full-time
The PME AV Parts Sales Attendant reports directly to the Manager, Facilities, PME & Airport services with work duties to support the high demand of crate requests coming in from sales and…
Added 1 hour ago
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Project Manager, Heavy Civil - Future Opportunities
Ledcor
Edmonton, AB
- Full-time
We’re seeking a seasoned Project Manager with extensive experience in large construction projects to lead our dynamic team. As the Project Manager, you’ll step into a leadership role where…
Added 1 hour ago
FB
Assistant Chef Manager
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 hour ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
CM
Development Officer
Coal Mine Theatre
Toronto, ON
- Full-time
Works closely with: General Manager, Board of Directors
Added 1 hour ago
MS
Framing Manager
Michaels Stores
Winnipeg, MB
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…

SSP

Director of Restaurant Operations

Ottawa, ON, K1V 9B4, Canada

$100,000 - $115,000 / year

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Job details

Pay: $100,000 - $115,000 / year
Experience: Minimum 5 years of Restaurant General Manager experience in a full-service restaurant with bar environment required.
Posting language: English
Posted: Oct 30, 2026

Original job description

Ottawa International Airport (YOW)

If you are a dynamic leader with a proven track record in restaurant operations management, we invite you to apply for this exciting opportunity. We offer competitive compensation packages and opportunities for professional growth. Join our team today!

$100,000 - $115,000 / year
Potential for quarterly and year-end super bonus
Full Benefits
Opportunities for Growth

The Director of Airport Operations is responsible for establishing and maintaining guest service across the entire location. The Director of Airport Operations are experts at managing all areas of multi-site and/or multi-unit restaurant operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, P&L responsibility, running shifts, sanitation, safety and cleanliness, while adhering to all company policies and procedures. This position will report directly to the Regional Leader of Operations.

Skills and Other Requirements

Bachelor’s Degree in Culinary, Hotel & Restaurant Management or related field highly desired; experience may substitute for education.
Minimum 7 years of increasingly responsible restaurant/food service management experience (direct P&L responsibility for multi-unit operations) and/or franchise operations management; or an equivalent combination of education and experience.
Airport terminal F&B concessions experience - highly desirable.
Multi-unit restaurant management experience or franchise management experiences - desirable.
Minimum 5 years of Restaurant General Manager experience in a full-service restaurant with bar environment required.
Aptitude to monitor and control labor costs in both dollar and percentage terms.
Proficiency with MS Office Suite applications including Word, Excel, and PowerPoint.
Exceptional interpersonal skills and ability to interface effectively with all levels of management in the field, corporate offices and clients.
Ability to effectively influence through knowledge, relationship management, and trust.
Ability to partner with a diverse group of stakeholders.
Ability to conduct gap analysis “between desired and current state” of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness.
Excellent written and verbal communication, including delivering presentations at public meetings.
Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.

Additional Statements

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

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More about this job

Responsibilities

The Director of Restaurant Operations is responsible for overseeing multi-unit airport dining locations, ensuring high standards of guest service, sanitation, and operational efficiency. They manage P&L performance, labor and food costs, and lead staff training and retention efforts.

Requirements

Candidates must have at least 7 years of restaurant management experience, including multi-unit and P&L responsibility, with a preference for airport F&B concessions experience. A bachelor's degree in a related field is highly desired, and the role requires the ability to obtain a Restricted Area Identification Card (RAIC).

Skills

P&L responsibility
Multi-unit management
Staff training
Food cost control
Labor cost control
Hospitality management
Gap analysis
MS Office Suite
Interpersonal skills
Relationship management
Strategic planning
Communication
Organizational maturity
Stakeholder management

Benefits

Competitive compensation
Quarterly bonus
Year-end super bonus
Full benefits
Opportunities for growth

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Operations
Airport Concessions
P&L Management
Multi-unit Management
Food Service
Hospitality
Labor Cost Control
Food Cost Control
Gap Analysis
MS Office
RAIC
Security Clearance
Staff Training
Franchise Operations
Business Planning
Stakeholder Management
Operations Management

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