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SSP

Restaurant Host / Hostess (FT)

  • Dorval, QC, H4Y 1H1, Canada

$21.00/ hour

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Job details

Pay
$21.00/ hour
Posting language
English · French
Posted

Original job description

This listing includes English and French.

About the Role

  • $21.00/ hour
  • Free Employee Parking
  • Vision, Dental, Prescription and Medical Benefits Coverage

SSP Canada operates several restaurants throughout the Montreal International Airport. We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board!

Here are some things you can expect as a Host/Hostess:

  • Greet all guests in a courteous and professional manner and escort them to their table
  • Manage the seating chart and coordinate table assignments for smooth service flow.
  • Assist guests with children and special needs, as required
  • Present menus, answer questions and offer suggestions regarding food and service
  • Inform servers and management of special needs and/or potential problems with guests
  • Clear and reset counters or tables at conclusion of each course
  • Ensure complete guest satisfaction
  • Thank guests as they leave and ensure they had a great experience
  • Other duties as assigned

Skills & Other Requirements

  • 6 months' experience working in customer service, retail, hospitality or food service environment
  • High school diploma preferred
  • Verbal and written communication in French and English
  • Experience in dealing with problems involving customer service
  • Ability to multitask and stay organized in a busy environment.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Ability to remember, recite, and promote the variety of menu items.
  • Availability to work flexible shifts, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time.

Short Description

SSP America est un employeur offrant l’égalité des chances. Toutes les décisions liées à l’emploi sont prises sans égard à la race, la couleur, l’origine nationale, la religion, le sexe, l’orientation sexuelle, l’identité ou l’expression de genre, le statut d’ancien combattant, l’âge, le handicap, l’information génétique ou toute autre caractéristique protégée par les lois fédérales, provinciales ou locales. SSP America fournira des mesures d’adaptation raisonnables durant le processus de candidature et d’entrevue, sur demande, conformément aux lois applicables.

Ce poste est situé dans un environnement aéroportuaire sécurisé et une carte d’identité de zone réglementée (CIZR) est requise. Tous les candidats doivent être légalement autorisés à travailler au Canada et être en mesure de fournir les documents officiels requis pour l’obtention de l’habilitation de sécurité aéroportuaire. Les documents seront vérifiés lors du processus d’intégration conformément à la réglementation de Transports Canada. Pour plus d’informations, veuillez consulter : Présenter une demande d’habilitation de sécurité en matière de transport 

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More about this job

Responsibilities

The host/hostess is responsible for greeting guests, managing the seating chart, and ensuring an exceptional dining experience. They also assist with special needs, answer menu questions, and coordinate with servers to maintain service flow.

Requirements

Candidates should have at least 6 months of experience in customer service, retail, or hospitality and possess strong communication skills in English and French. A high school diploma is preferred, and the ability to work flexible shifts in a fast-paced airport environment is required.

Skills

  • Customer service
  • Communication
  • Multitasking
  • Organization
  • Mathematical skills
  • Cash handling
  • Menu promotion
  • Problem solving
  • Hospitality
  • Seating management

Benefits

  • Free employee parking
  • Vision coverage
  • Dental coverage
  • Prescription coverage
  • Medical benefits

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Food & Beverage
  • Security & Safety

Keywords

  • Customer service
  • Hospitality
  • Airport operations
  • Seating management
  • Cash register
  • Communication
  • Multitasking
  • Food service
  • Retail
  • Security clearance
  • Restricted area identity card

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