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Added 11 days ago
Senior Manager, Global Office Operations
lululemon
Vancouver, BC
Full-time
Based in Vancouver, the Senior Manager, Global Office Operations owns the global strategy and operating model for office operations across Store Support Centres (SSCs), setting enterprise…
Added 20 days ago
Transformation Management Office - Senior Manager/Manager, Business Transformation & Operations
Aritzia
Vancouver, BC
Full-time
Aritzia is growing and our Business Transformation & Operations team is growing with it. This is a unique opportunity to be part of the team responsible for the strategic development and…
Added 4 days ago
General Manager
Sienna Senior Living
ON
Full-time
Join our compassionate and dynamic team as the General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 12 days ago
Operations Manager
Aramark
AB · Calgary, AB
Aramark Canada is seeking an experienced Operations Manager, Food Services with a strong background in Senior Living, Healthcare, Hospitality, or Food Service Management to oversee dining…
Added 23 days ago
Senior Multi-unit Restaurant Operations Leader
SSP
Richmond, BC
Join Our Team as a Senior Operations Manager – Food & Beverage!
Added 25 days ago
Assistant General Manager (PWLWR)
Connecting Care (2000) Inc.
Wainwright, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 1 month ago
Hospitality Services Manager
Aramark
New Westminster, BC
Oversee daily operations for food services, environmental services within a senior living environment.
Added 1 hour ago
Environmental Senior Field Coordinator
SynergyAspen Environmental Inc.
Grande Prairie, AB
Full-time
The primary function of the Environmental Senior Field Coordinator is to assist the Environmental Project Manager with planning and completing a project. This role may be responsible for…
Added 4 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 5 hours ago
Manager - Investor Relations
Robertson & Company Ltd.
Toronto, ON
Full-time
Manager, Investor Relations (12–18 Month Maternity Leave Contract)
Added 6 hours ago
Senior Project Manager, Roads & Highways
GFT
Vancouver, BC
Full-time
GFT is seeking a Senior Project Manager, Roads & Highways to join our Transportation team in Vancouver, BC. This role follows a hybrid work model, requiring regular attendance at our…
Added 7 hours ago
Senior Financial Analyst, Financial Reporting
Porter Airlines Inc.
Toronto, ON
Full-time
The Senior Financial Analyst, Financial Reporting will be a key member of the finance team, reporting directly to the Manager, Financial Reporting. This role is responsible for supporting…
Added 9 hours ago
Logistics & Customer Care Specialist / Spécialiste logistique et service client
BioScript Solutions
Mississauga, ON
Full-time
…fulfillment across the distribution network. Reporting to the Senior Manager, Operations, the Specialist serves as a primary point of contact for external customers and works closely with…
Added 9 hours ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
Experience supporting senior leaders, coordinating office operations, or working in another fast-paced administrative or operations role.
Added 10 hours ago
Chief Operating Engineer (70309725)
Jobbe
Wolfville, NS
Full-time
…associated distribution systems. Reporting to the System Engineering Manager, you will oversee plant operations, maintenance activities, energy management initiatives, regulatory…
Added 10 hours ago
Intermediate Municipal Engineer
Stantec
Dartmouth, NS
Full-time
…work with brilliant specialists from across our North American operations. Our ideal candidates will have experience as a consulting engineer designing water/wastewater and civil…
Added 10 hours ago
Senior Key Account Manager
Mars
Bolton, ON · BOL-Mars Canada Inc.
Full-time
The Senior Key Account Manager ensures the delivery of business metrics for Mars Food & Nutrition Grocery accounts. In this role you will be accountable for budgetary & trade management,…
Added 10 hours ago
Director, HR Employee Service Centre
Extendicare
Markham, ON · Extendicare (Canada) Inc.
Full-time
Reporting to the Vice President, HR Operations, the Director, Employee Service Centre (ESC) is accountable for the strategic design, operational performance, and continuous improvement of…
Added 10 hours ago
Senior Manager, Marketplace, DashPass Strategy & Operations
DoorDash Canada
Toronto, ON
DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate…
Added 14 hours ago
Business Development Manager
Scott Construction Group
Toronto, ON
Full-time
Scott Construction is a well-known and trusted General Contractor & Construction Manager based in Western Canada. With offices in Burnaby and Toronto, Scott has been providing construction…
Added 14 hours ago
Rotables & Repair Coordinator - Calgary, AB (YYC)
AvPosts
Calgary, AB
Full-time
…airlines. As we continue to grow and strengthen our maintenance operations, we are seeking an organized, detail-oriented professional to join our team as a Rotables & Repair Coordinator,…
Added 17 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 17 days ago
Senior Geotechnical Engineer & Branch Manager
BluMetric
Ottawa, ON
Full-time
DS is currently seeking a Senior Geotechnical Engineer & Branch Manager, Ottawa to join our team. This is an exciting opportunity for candidates looking to further develop their career. DS…
Added 19 hours ago
Manager of Marketing & Communications
Sankofa Square
Toronto, ON
Full-time
The Manager of Marketing & Communications will focus their efforts across five key pillars of the Square's operations, acting as a leader and directing the work of external agencies,…
Added 1 day ago
Associate Production Manager, Brampton Office
Encore Global
Brampton, ON
Full-time
This position will partner with the Production Manager, Senior Production Manager and or Producers and will communicate onsite event execution plans with all parties involved. The Associate…

SSP

Senior Multi-unit Restaurant Operations Leader

Richmond, BC, V7B 0A4, Canada

Pay: $90,000 – $110,000 / year
Posting language: English
Posted: Aug 28, 2026

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Original job description

Vancouver International Airport (YVR)

Join Our Team as a Senior Operations Manager – Food & Beverage!

Compensation & Benefits

$90,000 – $110,000 / year
Bonus opportunity
Multi-unit, multi-brand dynamic company culture
Opportunity for career growth
Comprehensive benefits package

We are food travel experts, passionate about bringing cool, authentic restaurants to airports that reflect a taste of place!

SSP Canada is seeking an accomplished Senior Operations Manager to provide senior operational leadership across our food and beverage portfolio at Vancouver International Airport.

This is a highly visible leadership role for an experienced multi-unit restaurant operator who knows how to lead through other leaders, strengthen operational performance, develop management teams, and drive results across a complex, high-volume business.

The successful candidate will bring the leadership maturity and operational depth to oversee multiple restaurant concepts and Restaurant General Managers while partnering with senior Operations leadership and key airport and brand stakeholders.

What You'll Do

Provide senior operational leadership across a complex portfolio of full-service and quick-service restaurant concepts.
Lead, coach and develop Restaurant General Managers and their management teams, building accountability, succession and leadership capability.
Establish clear operating priorities and ensure consistent execution across multiple restaurants and brands.
Take ownership of operational performance, including sales, labour, food cost, profitability, guest experience and brand standards.
Analyze P&L statements, forecasts and operating results; identify performance gaps and develop action plans to improve results.
Coach General Managers on financial performance and strengthen their understanding of P&L management, labour planning and cost controls.
Assess restaurant and leadership performance, identifying where additional support, development or corrective action is required.
Drive operational consistency through effective systems, processes, standards and performance expectations.
Lead through periods of operational change, staffing challenges and competing business priorities while maintaining focus on results.
Partner cross-functionally with People, Finance, Safety, Maintenance and other support functions.
Build strong relationships with airport partners, brand partners and other key stakeholders.
Ensure compliance with company policies, food safety standards, health and safety requirements and airport security requirements.
Support strategic planning, forecasting and budgeting for the airport operation.
Serve as a senior onsite operational leader and provide leadership continuity across the airport business.

What We're Looking For

Minimum Qualifications

Minimum 10 years of progressive restaurant/foodservice management experience in high-volume operations.
Minimum 5 years of General Manager-level experience with full operational and financial accountability for a high-volume, full-service restaurant with bar/alcohol operations.
Minimum 3 years of multi-unit restaurant leadership experience with direct oversight, coaching and development of General Managers or equivalent senior restaurant leaders.
Demonstrated experience leading a complex, high-volume, multi-unit food and beverage operation with accountability for multiple restaurant concepts or locations.
Demonstrated full P&L accountability, including budgeting, forecasting, sales, labour, food and beverage cost, inventory and profitability.
Proven track record of developing General Managers, strengthening leadership performance and building succession/bench strength.
Demonstrated ability to independently assess underperforming restaurants and leaders, establish corrective strategies and drive measurable improvement.
Experience leading through significant operational challenges, change or business transformation.
Strong senior-level communication skills with demonstrated ability to partner effectively with senior leaders, business partners and external stakeholders.
Proven ability to establish priorities and make sound operational decisions independently in a complex, fast-paced environment.

Preferred Qualifications

Leadership experience within airport, travel, contract foodservice or another complex multi-unit hospitality environment.
Experience overseeing both full-service and quick-service restaurants and multiple restaurant brands.
Experience in a unionized environment.
Culinary or foodservice operations background.
Experience managing a large-scale food and beverage portfolio.

Technical Skills

Expert-level understanding of restaurant P&L management with the ability to teach and coach General Managers.
Strong financial, analytical, forecasting and budgeting capabilities.
Proficient computer skills, including Microsoft Office and restaurant Point-of-Sale systems.
Strong organizational skills with the ability to manage daily operational demands while maintaining focus on longer-term business priorities.

Why Join Us?

Leadership Impact: Take on a key senior leadership role within one of SSP Canada's major airport operations.

Dynamic Environment: Lead multiple restaurant concepts in the fast-paced environment of Vancouver International Airport.

Develop Leaders: Build and strengthen a management team while creating succession and growth opportunities.

Career Growth: Join one of the world's leading food travel companies with opportunities to continue advancing your operational leadership career.

Competitive Total Rewards: Salary, bonus opportunity, health and dental benefits, paid time off, RRSP with company match and Employee Assistance Program.

Ready to Apply?

If you're an experienced multi-unit restaurant leader ready to take on broader operational responsibility and lead through other leaders, we'd like to hear from you.

Additional Statements

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

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More about this job

Responsibilities

The Senior Operations Manager will provide leadership across a complex portfolio of restaurant concepts at Vancouver International Airport, focusing on operational performance and team development. They are responsible for driving sales, profitability, and brand standards while coaching General Managers and partnering with key stakeholders.

Requirements

Candidates must have at least 10 years of progressive foodservice management experience, including 3 years in a multi-unit leadership role. A proven track record in P&L accountability, financial forecasting, and leading high-volume operations is essential for this position.

Skills

Multi-unit operations
P&L management
Leadership development
Financial forecasting
Budgeting
Operational strategy
Food safety compliance
Stakeholder management
Team coaching
Performance analysis
Inventory management
Labor planning
Cost control
Change management
Restaurant operations
Hospitality management

Benefits

Bonus opportunity
Health benefits
Dental benefits
Paid time off
RRSP with company match
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Senior Operations Manager
Multi-unit
Restaurant Operations
Food & Beverage
P&L Management
Budgeting
Forecasting
Airport Operations
Hospitality
Leadership
Succession Planning
Food Safety
Health and Safety
RAIC
Security Clearance
Full-service
Quick-service
Brand Standards
Operational Performance
Inventory Control
Labor Planning
Stakeholder Relations
Business Transformation
Strategic Planning
Microsoft Office
Point-of-Sale Systems
Unionized Environment
Culinary Operations
Profitability
Guest Experience

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