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Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups.
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St. John's School

Operations Manager

Vancouver, BC, Canada

Pay: Annual Salary Range $81,000-$91,000.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 3–5 years of progressively responsible operational experience, ideally in an educational or similarly complex environment.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Purpose & Overview

The Operations Manager coordinates school-wide operational services that support the safe, effective and uninterrupted operation of SJS. The portfolio includes events, health and safety, emergency preparedness, facility rentals, transportation administration, insurance, uniforms, sustainability, access/security coordination and other operational requirements.

Key Responsibilities & Expectations:

Operational Business & Leadership Continuity

Coordinate responses to emerging operational issues affecting students, employees, facilities or programs, exercising independent judgment and escalating significant risks as appropriate.
Coordinate cross-departmental operational responses and support continuity during disruptions involving facilities, transportation, utilities, weather, construction, public-health matters or external events.
Lead assigned cross-functional operational projects, continuous-improvement initiatives and relevant working groups.

Event Planning and Support

Supervise and support the Events Coordinator.
Coordinate operational planning and delivery of School events, meetings, performances, professional development days and other activities, including requirements, responsibilities, timelines, budgets, logistics, and communications.
Coordinate operational requirements for events and higher-impact activities, including facilities, technology, security, access, catering, filming, external productions and construction impacts.
Manage assigned vendors and service arrangements, including contracts, insurance, approvals and performance follow-up, and resolve or escalate operational risks and resource constraints.

Health and Safety Compliance:

Coordinate the School's operational occupational health and safety program in collaboration with the JOHS Committee, HR, Facilities and School leadership.
Serve as an Employer Representative and/or Employer Co-Chair of the JOHS Committee, as assigned, and complete required WorkSafeBC training.
Coordinate committee activities, inspections, training, documentation and corrective actions; liaise with regulators and external resources and escalate significant concerns.

Sustainability and Environmental Operations:

Coordinate operational sustainability initiatives with the Sustainability Committee and School community, including energy, waste reduction, recycling, transportation, procurement and resource use, and track opportunities for improvement.

Access Control and Campus Security

Coordinate access requirements for events, rentals, contractors, volunteers and other operational activities in collaboration with Facilities and other departments.
Serve as a secondary operational contact for campus security and participate in the established after-hours escalation process.
Coordinate security planning and follow-up associated with events, rentals, filming, construction and security incidents, escalating higher-risk matters appropriately.

Facility Rental Management

Manage the School's facility rental program and serve as the primary administrative contact for renters.
Coordinate availability, building requirements, staffing and operational requirements with Facilities and other departments.
Administer rental agreements, fees, insurance, deposits, documentation, invoicing and payment tracking in collaboration with Finance.
Manage renter communications, records, cost recovery and concerns relating to conduct, property damage, additional charges or non-compliance, escalating unusual or higher-risk arrangements as appropriate.

Insurance Administration

Coordinate insurance documentation and requirements for School activities and external providers, liaising with the School's broker and escalating potential claims or significant coverage matters.

Transportation

Administer the student transportation program in collaboration with the Manager, Facilities & Transportation, including annual registrations, schedules, forms, parent communications and related documentation.
Serve as a point of escalation for transportation inquiries, service concerns, route changes, disruptions, delays and additional transportation services.
Coordinate transportation requirements for School activities and operational disruptions, liaising with families, School departments, neighbours, the City of Vancouver and other external stakeholders as required.

School Safety and Emergency Preparedness

Coordinate the School's operational emergency-preparedness program, including external-agency liaison, post-incident reviews, corrective actions and readiness improvements.
Maintain emergency plans, procedures, checklists, contact information and annual drill schedules, and coordinate emergency drills, simulations, staff education, communications, logistics and documentation.
Support campus traffic-management planning and implementation in collaboration with the Manager, Facilities & Transportation.
Coordinate the operational implementation and review of the School's communicable-disease prevention plan and related communications in accordance with applicable requirements.
Support operational safety, emergency-preparedness and violence-prevention procedures, including processes for reporting and following up incidents and escalating significant trends or risks.

Uniforms Management

Manage the School's uniform program in collaboration with School Principals and Finance, including vendor relationships, procurement, inventory, fittings, distribution, ordering and sales.
Communicate uniform requirements to families; student compliance remains the responsibility of School leadership.

School-Wide Policies Management

Coordinate policy and handbook administration, including reviews, approvals, version control, publication and records, while substantive content and compliance remain with designated policy owners.

Governance and Reporting

Provide regular operational updates to the Director of IT & Risk Management, including significant projects, risks, vendor matters and service issues.
Liaise with external stakeholders and coordinate operational requirements associated with Ministry and other regulatory inspections.

This profile outlines key responsibilities and is not exhaustive. Duties may be modified to meet School needs, and the employee may occasionally be assigned to temporarily support roles critical to operations and business continuity.

Required Qualifications & Key Competencies

Education & Experience

Post-secondary degree, diploma or equivalent combination of education and relevant experience in business administration, operations, facilities, emergency management, risk management, project management or a related field .
3–5 years of progressively responsible operational experience, ideally in an educational or similarly complex environment.
Demonstrated experience in project management, emergency/crisis response, vendor management and cross-functional coordination.
Knowledge of applicable safety and regulatory requirements; project-management training or certification is an asset.

Key Skills & Competencies

Demonstrates respect, inclusion, adaptability, self-awareness and commitment to continuous improvement.
Collaborative and able to work effectively both independently and as part of a team.
Demonstrated ability to lead, guide and train employees across diverse professional functions.
Strong organizational, administrative, interpersonal and communication skills, with proficiency in Google Workspace and Microsoft Office.
Ability to support safe, inclusive and student-centred operations in a K–12 environment.

Job Information

Full-Time Permanent role.
Employment start date: November 16, 2026
On-site.
Comprehensive group benefits in accordance with SJS benefit plan eligibility.
Annual Salary Range $81,000-$91,000.
Requires flexibility for scheduled evening events and occasional early-morning/weekend commitments and participation in the School's after-hours escalation process. Hours and overtime will be administered in accordance with applicable legislation, the employment agreement and SJS policy.

Reporting Structure

Reports To: Director of IT and Risk Management
Key Liaisons: Director of Finance & Human Resources; Junior and Senior School Principals; Manager, Facilities & Transportation; IT; Advancement; Finance.
Direct Reports: Event Coordinator
Department: Operations
Key Interactions: City of Vancouver, Parks and Recreation, transportation and facilities vendors, Film and movie companies, faculty, non-teaching employees.

Conditions of Employment

Completion of child abuse prevention, concussion and Level 1 first-aid training provided by St. John’s School.
Satisfactory vulnerable-sector criminal record check.
The ability to legally work in Canada, in an educational setting is a condition of employment.
Ability to attend off-site activities and work occasional evenings, early mornings and weekends as operationally required.

Application Instructions

All interested candidates should submit their complete application to the following link: Operations Manager

The posting will be active until filled. If you are having any problems submitting your application, please email hr@sjs.ca

Our Commitment to Equity, Diversity, and Inclusion

St. John’s School is committed to fostering a diverse, equitable, and inclusive learning and working environment where all individuals feel valued, respected, and supported. We believe that diversity of backgrounds, identities, lived experiences, and perspectives strengthens our school community and enriches learning for our students.

Our commitment to equity and inclusion aligns with the values of the International Baccalaureate, including respect, intercultural understanding, and global citizenship.

St. John’s School is an equal opportunity employer and encourages applications from all qualified candidates. We are committed to providing an inclusive and accessible recruitment process, and reasonable accommodations are available upon request throughout all stages of hiring.

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More about this job

Responsibilities

Coordinate school-wide operational services, including events, health and safety, emergency preparedness, facility rentals, transportation, insurance, uniforms, sustainability, and campus access and security. Lead operational projects and cross-departmental responses, manage vendors and rental administration, maintain emergency readiness and compliance processes, and report significant risks and service issues to the Director of IT and Risk Management.

Requirements

Requires a post-secondary degree, diploma, or equivalent combination of education and relevant experience in operations or a related field, plus 3–5 years of progressively responsible operational experience. Candidates should have experience in project management, emergency or crisis response, vendor management, and cross-functional coordination, along with strong organizational and communication skills and knowledge of applicable safety and regulatory requirements.

Skills

Operations Management
Project Management
Emergency Preparedness
Crisis Response
Vendor Management
Cross-Functional Coordination
Occupational Health and Safety
Event Planning
Facilities Management
Risk Management
Contract Administration
Transportation Administration
Access Control
Sustainability
Policy Administration
Google Workspace

Benefits

Group Benefits

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Business Continuity
Project Management
Continuous Improvement
Event Planning
Vendor Management
Contract Administration
Occupational Health and Safety
JOHS Committee
WorkSafeBC
Sustainability
Energy Management
Waste Reduction
Recycling
Access Control
Campus Security
Facility Rentals
Insurance Administration
Student Transportation
Emergency Preparedness
Emergency Drills
Violence Prevention
Uniform Program
Policy Administration
Regulatory Inspections
Google Workspace
Microsoft Office
Level 1 First Aid
Vulnerable-Sector Criminal Record Check

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