Clerical Assistant Clinics Preadmission Facility
- Toronto, ON, Canada
Temporary
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Job details
- Job type
- Temporary
- Apply by
- Posting language
- English
- Posted
Original job description
Responsibilities
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
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Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:
- Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
- Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
- Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
- Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
- Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
- Transcribing and processing physician orders in a timely and efficient manner;
- Collecting unit statistics including nursing workload measurement.
- Medical terminology certificate required.
- Graduate of a recognized Office Administration program or equivalent
- Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
- Excellent communication skills.
- Experience with payroll entry preferred
- Excellent computer experience (Microsoft Package).
- Booking experience preferred
- Periop experience preferred
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
#IND1
More about this job
Responsibilities
Provide administrative and secretarial support to the clinical leader and patient care team, including scheduling procedures and follow-ups, processing physician orders, and preparing correspondence and reports. Coordinate with hospital departments, handle calls and visitor inquiries, address patient safety concerns, and collect unit statistics.
Requirements
A medical terminology certificate and graduation from a recognized Office Administration program or equivalent are required. Candidates should have strong oral English and communication skills, excellent Microsoft Office experience, and the ability to work specified eight-hour day shifts; payroll entry, booking, and perioperative experience are preferred.
Skills
- Administrative Support
- Secretarial Support
- Patient Procedure Scheduling
- Microsoft Office
- Word Processing
- Spreadsheets
- Telephone Operations
- Customer Service
- Medical Terminology
- Physician Order Processing
- Payroll Entry
- Communication
- Data Collection
- Perioperative Booking
Visa sponsorship
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Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Medical Terminology Certificate
- Office Administration
- Administrative Support
- Secretarial Support
- Patient Care Unit
- Patient Procedure Scheduling
- Outpatient Follow-Ups
- Hospital Departments
- Payroll
- Purchasing
- Microsoft Office
- Word Processing
- Spreadsheets
- Graphics Software
- Multi-Line Telephones
- Patient Inquiries
- Patient Safety
- Physician Orders
- Nursing Workload Measurement
- Unit Statistics
- Booking
- Perioperative Experience