Closed listing
Clerical Assistant In Patient Periop Services
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the Operating Room. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.
RESPOSIBILITIES
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
RESPOSIBILITIES
- Provide a broad range of secretarial and clerical support to the daily operations of the Operating Rooms
- Provide excellent customer service first contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages, facilitates pages to physicians/consult service providers, manages flow of patients/clients/visitors in a customer focused manner
- Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts (e.g., standardized packages, thinning, team labels, names, file old charts upon discharge)
- Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments at discharge
- Collaborate with patient care team (physicians, nurses, clinical assistants, health disciplines, USWs) to support patient care flow, family visiting or other unit/department coordination processes
- Manages requests in a timely manner, based on priority
- Organize transfers, services and equipment for the unit e.g., ambulance transfers, porter, requests for maintenance of unit supplies and equipment and keep log of equipment sent out e.g., to Engineering, coordinate with consult services and portable diagnostics
- Review, order and/or pick up supplies and equipment and maintain inventory, with oversight from CLM or designate
- Update hospital bed management system and unit patient boards
- Updates infection control patient status and related signage
- Graduate of a recognized Office Administration program or equivalent
- Requires a Medical Terminology Certificate
- Recent clerical experience in a hospital setting.
- Previous OR scheduling experience preferred.
- Previous Payroll experience preferred.
- Previous experience with MS 400 and CPM software systems preferred.
- Must be highly proficient in Microsoft Word, Excel, PowerPoint, Outlook
- Communicate clearly and fluently in English.
- Excellent interpersonal and communication skills
- Good judgment and discretion
- Work well under pressure
- Highly organized and efficient time manager
- Problem solver
- Must be able to prioritize and multitask
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
More about this job
Responsibilities
Provides clerical and administrative support for daily Operating Room operations, including customer service, patient flow coordination, records management, and appointment scheduling. Coordinates transfers, equipment, supplies, and unit information while collaborating with the patient care team.
Requirements
Requires graduation from a recognized Office Administration program or equivalent, a Medical Terminology Certificate, and recent clerical experience in a hospital setting. Strong Microsoft Office skills, clear English communication, sound judgment, organization, and the ability to prioritize and multitask are required; OR scheduling, payroll, and experience with MS 400 and CPM are preferred.
Skills
- Customer Service
- Communication
- Medical Terminology
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Patient Admission and Discharge Coordination
- Appointment Scheduling
- Medical Records Management
- Inventory Management
- Prioritization
- Multitasking
- Time Management
- Problem Solving
- Interpersonal Skills
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Office Administration
- Medical Terminology Certificate
- Hospital Clerical Experience
- Operating Room
- Patient Access
- Customer Service
- Patient Admission
- Patient Discharge
- Patient Transfers
- Medical Records
- Appointment Scheduling
- OR Scheduling
- Payroll
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- MS 400
- CPM
- Bed Management System
- Infection Control
- Inventory Management
- Equipment Coordination
- Portable Diagnostics
- Patient Care Coordination