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Added 9 mins ago
FC
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- Full-time
Added 9 mins ago
A
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Added 4 hours ago
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Added 5 hours ago
AH
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St. Michael's Hospital

Clerical Assistant In Patient Periop Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

The primary role of the Clerical Assistant in an In-Patient Area is to provide administrative and clerical support to the daily operations of the Operating Room. The scope of the position requires proficient skills related to customer service, communication and computer technology. The Clerical Assistant interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.

RESPOSIBILITIES

Provide a broad range of secretarial and clerical support to the daily operations of the Operating Rooms
Provide excellent customer service first contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages, facilitates pages to physicians/consult service providers, manages flow of patients/clients/visitors in a customer focused manner
Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts (e.g., standardized packages, thinning, team labels, names, file old charts upon discharge)
Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments at discharge
Collaborate with patient care team (physicians, nurses, clinical assistants, health disciplines, USWs) to support patient care flow, family visiting or other unit/department coordination processes
Manages requests in a timely manner, based on priority
Organize transfers, services and equipment for the unit e.g., ambulance transfers, porter, requests for maintenance of unit supplies and equipment and keep log of equipment sent out e.g., to Engineering, coordinate with consult services and portable diagnostics
Review, order and/or pick up supplies and equipment and maintain inventory, with oversight from CLM or designate
Update hospital bed management system and unit patient boards
Updates infection control patient status and related signage

Qualifications

Graduate of a recognized Office Administration program or equivalent
Requires a Medical Terminology Certificate
Recent clerical experience in a hospital setting.
Previous OR scheduling experience preferred.
Previous Payroll experience preferred.
Previous experience with MS 400 and CPM software systems preferred.
Must be highly proficient in Microsoft Word, Excel, PowerPoint, Outlook
Communicate clearly and fluently in English.
Excellent interpersonal and communication skills
Good judgment and discretion
Work well under pressure
Highly organized and efficient time manager
Problem solver
Must be able to prioritize and multitask

In this position, if this department offers day, evening, night, weekend and/or statutory holiday shifts, you may be required to work these shifts on a rotational basis as per the specific needs of the department. Shifts are subject to change based on departmental needs.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

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More about this job

Responsibilities

Provides clerical and administrative support for daily Operating Room operations, including customer service, patient flow coordination, records management, and appointment scheduling. Coordinates transfers, equipment, supplies, and unit information while collaborating with the patient care team.

Requirements

Requires graduation from a recognized Office Administration program or equivalent, a Medical Terminology Certificate, and recent clerical experience in a hospital setting. Strong Microsoft Office skills, clear English communication, sound judgment, organization, and the ability to prioritize and multitask are required; OR scheduling, payroll, and experience with MS 400 and CPM are preferred.

Skills

Customer Service
Communication
Medical Terminology
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Patient Admission and Discharge Coordination
Appointment Scheduling
Medical Records Management
Inventory Management
Prioritization
Multitasking
Time Management
Problem Solving
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Medical Terminology Certificate
Hospital Clerical Experience
Operating Room
Patient Access
Customer Service
Patient Admission
Patient Discharge
Patient Transfers
Medical Records
Appointment Scheduling
OR Scheduling
Payroll
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
MS 400
CPM
Bed Management System
Infection Control
Inventory Management
Equipment Coordination
Portable Diagnostics
Patient Care Coordination

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