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BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 hour ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 hour ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris is an urgent care centre and transitional beds
Added 1 hour ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 hour ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 hour ago
BC
Service Clerk - Switchboard
Brant Community Healthcare System
Brantford, ON
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The Willett in Paris is an urgent care centre and transitional beds
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BC
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Brant Community Healthcare System
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The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 hour ago
BC
Registered Practical Nurse - Medical B6
Brant Community Healthcare System
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The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris is an urgent care centre and transitional beds
Added 13 hours ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Service Clerk - Switchboard
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris is an urgent care centre and transitional beds
Added 13 hours ago
BC
Registered Practical Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 13 hours ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 15 hours ago
MM
Transitional Support Worker
Manitoba Métis Federation
Brandon, MB
- Up to $20 CAD / hour
The Southwest Region Inc. seeks to fill multiple full-time Transitional Support Worker positions within the Women Safe House – Housing First Program located in Brandon, MB. The Transitional…
Added 22 hours ago
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Personal Support Worker (PSW)
CarePartners
Sudbury, ON · Cartier, ON · Dowling, ON · Chelmsford, ON · Val Caron, ON
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Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
Added 1 day ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 day ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 day ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 day ago
BC
Service Clerk - Switchboard
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris is an urgent care centre and transitional beds
Added 1 day ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 day ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris – Home to our urgent care centre and transitional care services, supporting patients through every step of their healthcare journey.
Added 1 day ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
The Willett in Paris is an urgent care centre and transitional beds

St. Michael's Hospital

Coordinated Access Addictions Caseworker

Toronto, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Coordinated Access for Addiction Services provides call center screening and triage services for individuals and families requiring counseling, information and referrals to Toronto Central Local Health Integration Network (TCLHIN) funded addiction services across the City of Toronto. Coordinated Access also provides short-term face-to-face case management and transitional support for people who are in need of assistance in navigating the system.

The Coordinated Access Caseworker (CACW) provides crisis intervention, counseling, case management, referral, treatment planning, and brief follow-up from a trauma informed care perspective to individuals and families. The role is performed on the telephone and in person. The CACW works with complex and sensitive cases requiring a sophisticated understanding of: most aspects of Substance Use and Concurrent Disorders, different cultures and various populations. The CACW collaborates with: colleagues in integrating knowledge with practice, other agencies and service providers to address challenges like barriers to service and gaps in the system. Participates in developing, implementing or evaluating large or complex programs, or leads such efforts for smaller or less complex programs/initiatives.

Duties & Responsibilities

Establishes and maintains therapeutic rapport with Clients, on the telephone or in person, to facilitate commitment to adhering to treatment plans and establishes and maintains treatment plans as part of a multi-disciplinary team, as appropriate.
Provides short term face to face and transitional support for individuals as required.
Employs evidence-informed health screening and assessment tools to identify health problems that might influence the Client¿s treatment plan.
Records data related to calls and analyzes data and enters data into reports.
Presents to community agencies on the role and function of Coordinated Access.
Assess and monitors Clients at risk of suicide and/or other Substance Use related harm and initiates appropriate interventions or referral as required.
Assess the relative severity of the Client¿s Substance Use and Mental Illness or Mental Health Issues, if present, and adjusts the treatment plan to reflect the relative priority of each.
Creates treatment plans that integrate an understanding of the relationship between trauma, Substance Use and Mental Illness or Mental Health Issues.
Makes decisions based on evidence-based practice, reasoning, and clinical experience and in consultation with key stakeholders.
Possesses expert knowledge of Substance Use and Concurrent Disorders.
Possesses considerable knowledge and understanding of historical, cultural, spiritual, political and socio-economic issues that affect diverse populations and develops effective, inclusive and respectful working relationships with these individuals and groups.
Participates in developing, implementing or evaluating large or complex programs, or leads such efforts for smaller initiatives/programs.
Collaborates with colleagues in integrating knowledge with practice , other agencies and service providers to address challenges like barriers to service and gaps in the system.
Practices knowledge exchange principles in both written and verbal communication (simple, clear, direct, respectful, timely, evidence-based).

Qualifications

Two year college diploma in Human Services Counseling, or Social Service Worker or university degree preferred with a related program that has a significant portion of its course content in addictions or concurrent disorders.
Experience working with clients going through withdrawal. ¿ Extensive knowledge of Withdrawal Management Services, addictions and social service resources in the community.
Experience working in a cross-disciplinary team or in a medical environment dealing with addictions.
Experience and knowledge of coordinated access in addictions.
Crisis Intervention training.
CPR/First Aid
Excellent written and verbal communications skills.
Competencies in Word, Excel, and PowerPoint.
Ability to work flexible hours which includes days, evenings, 7 days a week.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

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More about this job

Responsibilities

Provides telephone and in-person crisis intervention, counseling, assessment, case management, referrals, treatment planning, and brief follow-up for individuals and families seeking addiction services. Coordinates care with clients, multidisciplinary colleagues, and community agencies, monitors risk, supports transitions, and contributes to program development and evaluation.

Requirements

Requires a two-year college diploma in human services counseling or social service work, or a preferred university degree in a related program with substantial addictions or concurrent-disorders content. Candidates should have experience supporting clients in withdrawal, knowledge of withdrawal management and community resources, experience in cross-disciplinary or medical settings, crisis intervention training, CPR/First Aid, strong communication and Microsoft Office skills, and availability for flexible hours across seven days.

Skills

Crisis Intervention
Addictions Counseling
Concurrent Disorders
Case Management
Treatment Planning
Suicide Risk Assessment
Withdrawal Management
Trauma-Informed Care
Health Screening and Assessment
Referral and Care Coordination
Client Counseling
Cross-Disciplinary Collaboration
Cultural Competence
Data Recording and Reporting
Written and Verbal Communication
Microsoft Word, Excel, and PowerPoint

Visa sponsorship

Not detected in the job text

Keywords

Coordinated Access
Addiction Services
Substance Use
Concurrent Disorders
Withdrawal Management
Crisis Intervention
Trauma-Informed Care
Case Management
Counseling
Treatment Planning
Health Screening
Assessment Tools
Suicide Risk Assessment
Harm Reduction
Referral
Transitional Support
Multidisciplinary Team
Community Resources
Cultural Competence
Evidence-Informed Practice
Program Development
Program Evaluation
Knowledge Exchange
CPR
First Aid
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

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