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Added 9 mins ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 9 mins ago
G
Manager Operations
gategroup
Halifax, NS · CAN_NS_Halifax_YHZ
- Full-time
Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role.
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ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
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ST
Manager, Investor Services
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- Full-time
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Added 9 mins ago
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- Full-time
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation…
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Senior System Engineer
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Service Coordinator
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The Service Coordinator is a key support role within the Equipment Service department, responsible for customer communication, service scheduling, record keeping, and administrative…
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Cashier Part Time (ORLEANS)
The Home Depot
Orleans, ON
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Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 9 mins ago
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Head Cashier - Full Time (Carleton Place)
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Carleton Place, ON
- Full-time
…through scheduling and providing first level of escalation for customer…
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Technical Account Manager
Netskope
Canada
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Added 9 mins ago
IF
Consultant, Dealer Services
iA Financial Group
Brossard, QC · Montreal, QC
- Full-time
Develop and maintain strong, long-term business relationships, acting as a key point of contact, delivering outstanding customer service, and proactively identifying opportunities, issues,…
Added 9 mins ago
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Customer Service Representative - Kelowna Airport
Enterprise Mobility
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- Full-time
…Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and…
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MANAGER FLEET CONTRACTS
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Toronto, ON
Division & Section: Fleet Services, Business Transformation Initiatives
Added 9 mins ago
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Senior Sales Manager - BESS
Envision Energy
Quebec, QC
- Full-time
Envision Energy is seeking an experienced and commercially driven Senior Sales Manager – BESS to accelerate the growth of its energy storage business in Canada.
Added 9 mins ago
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Project Engineer/Analyst
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Tiverton, NS
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
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Business Development Manager – Industrial Services
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- Full-time
Our client is seeking a driven, relationship-focused Business Development Manager to support the growth of its industrial services business across Manitoba.
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Business Development Manager- Commercial Waste Services
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Our client is seeking a driven, entrepreneurial Business Development Manager to help grow its commercial waste services business across Manitoba.
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Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
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- Full-time
Okta enables universal, secure access to technology for every user and organization. Okta Customer Identity (OCI) is the identity platform behind that promise for the applications our…
Added 9 mins ago
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Marketing Manager
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Toronto, ON · Greater Toronto Area, Canada
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TekStaff's Client has a current vacancy for a Marketing Manager
Added 9 mins ago
FI
Jr. Project Manager - Digital Marketing
FP Inc.
Toronto, ON
- $40 to $55 CAD / hour
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Makes recommendations based on key learnings for channel optimizations, including email triggers, resolving customer pain points, and the integration of new vendors and omni-channel…
Added 9 mins ago
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Senior Finance Manager
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Toronto, ON
- Full-time
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Added 9 mins ago
I
e-Commerce Coordinator
Indigo
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Coordinator monitors performance and flags friction and opportunities to their Specialist or Manager. They work closely with their team and cross-functional partners to keep the…
Added 9 mins ago
P
Sales Support Manager
Progressive
Montreal, QC
- $97,000 to $114,000 USD / year
- Full-time
We are seeking a Sales Support Manager to serve as the key liaison between customers, Sales, Legal, and internal business teams. This role will support the commercial process from…

St. Paul's Foundation

Reception & Donations Coordinator

Vancouver, BC, Canada

$57,000 to $70,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $57,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: A minimum of 2 - 4 years of administrative, reception, or customer service experience, preferably in a professional office or non-profit environment, required.
Posting language: English
Posted: Nov 2, 2026

Original job description

Annual Salary Range: Range $57,000 to $70,000. Expected hiring range $60,000 to $67,000

Employment Type: Permanent, Full-Time

Location: Onsite the new St. Paul’s Hospital (5 days in office per week)

Reporting Manager: Manager, Donations

Benefits: Extended Health Benefits and eligibility to participate in the BC Municipal Pension Plan

Role Overview

The Reception & Donations Coordinator plays a dual role at the Jim Pattison Medical Campus St. Paul's Hospital, serving as the welcoming first point of contact for visitors, donors, patients, and staff while providing essential administrative and operational support to the Foundation's Donations team. This role helps ensure every interaction reflects the professionalism and care our supporters expect while supporting the accurate processing of gifts, maintaining donor records, coordinating donation workflows, and generating tax receipts. As an integral member of the team, the Reception & Donations Coordinator contributes to creating a positive front-line experience and maintaining the integrity of donor operations through exceptional customer service, attention to detail, and a commitment to excellence.

Key Responsibilities

Serve as the first point of contact for the Foundation, welcoming visitors and responding to inquiries from donors, volunteers, staff, patients, and the public in a professional and friendly manner.
Answer, screen, and direct incoming digital /non digital quires, manage the reception area, and provide general information or redirect inquiries as appropriate.
Coordinate the flow of donations, acting as a key liaison between the Donations and Fundraising teams to ensure accurate gift coding and processing.
Process donations - including cash, cheques, credit cards, and gifts-in-kind - in Raiser’s Edge.
Prepare and manage gift batches for data entry and reconciliation.
Ensure that donor records are accurate, complete, and up to date.
Prepare and reconcile donations for deposit in accordance with internal controls.
Open, sort, and distribute incoming mail and coordinate courier deliveries as required.
Maintain reception and common areas, ensuring meeting rooms are prepared and visitors receive a welcoming experience.
Support with general administrative tasks, including filing, scanning, preparing meeting materials, recording minutes, processing expense reports, and ordering office supplies.
Participate in process improvement initiatives and perform additional related duties as required.

Qualifications & Experience

Successful completion of a post-secondary program in Office Administration, Business Administration, or a related field, required.
Certificates in Fundraising, Non-Profit Management, or Accounting, are an asset.
A minimum of 2 - 4 years of administrative, reception, or customer service experience, preferably in a professional office or non-profit environment, required.
Previous experience in a non-profit environment is an asset; familiarity with Raiser’s Edge is preferred.
High level of initiative, critical thinking, and problem-solving skills, with the ability to proactively identify and escalate issues.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Sound judgment and discretion in handling confidential and sensitive financial information.

As a not-for-profit foundation entrusted with donor funds and community partnerships, the successful candidate must complete and pass a criminal background check prior to commencing employment.

To submit your application, please email your resume with cover letter to SPFcareers@phc.ca indicating the job title "Reception & Donations Coordinator" in the subject line.

About St. Paul’s Foundation

St. Paul’s Foundation raises funds to support patients, residents, caregivers, and families at St. Paul’s Hospital and at Providence Health Care and Providence Living sites across BC. Our generous donors are an essential part of Providence’s mission to deliver compassionate care, innovative research, and world-class medical training and education.

As we look back on our 130-year history – and forward to our future in the new St. Paul’s Hospital at the Jim Pattison Medical Campus – we are ready to further push the boundaries of innovation, research, and patient-centred care for the people of British Columbia and beyond. Truly, our mission and the support of our community have never been more important. www.helpstpauls.com

All Candidates Are Welcome

Diversity, equity, and inclusion are essential to creating a great workplace. At St. Paul’s Foundation, we are fully committed to building a strong and representative team. To that end, we especially encourage applications from members of all communities who are disadvantaged on any grounds under the BC Human Rights Code, including people of colour, people of all genders and sexualities, people with disabilities, and Indigenous Peoples, who, as a result of colonization, are under-represented in positions of economic, social, and political influence and leadership.

Thank you for your interest in working with St. Paul’s Foundation. Only candidates short-listed for interviews will be contacted.

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More about this job

Responsibilities

Welcome visitors and respond to inquiries while managing reception, mail, courier deliveries, and shared spaces. Process and reconcile donations, maintain accurate donor records, prepare gift batches and tax receipts, and provide general administrative support to the Donations and Fundraising teams.

Requirements

A post-secondary program in Office Administration, Business Administration, or a related field and 2–4 years of administrative, reception, or customer service experience are required. Candidates should be proficient in Microsoft Office, exercise discretion with sensitive financial information, and demonstrate initiative and problem-solving; nonprofit experience and Raiser’s Edge familiarity are assets.

Skills

Reception
Customer Service
Donation Processing
Donor Record Management
Raiser’s Edge
Gift Batch Preparation
Donation Reconciliation
Cash Handling
Financial Recordkeeping
Microsoft Word
Microsoft Excel
Microsoft Outlook
Confidential Information Handling
Problem-Solving
Attention to Detail
Administrative Support

Benefits

Extended Health Benefits
BC Municipal Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Business Administration
Fundraising
Nonprofit Management
Accounting
Raiser’s Edge
Microsoft Office Suite
Microsoft Word
Microsoft Excel
Microsoft Outlook
Donation Processing
Gift Batches
Donor Records
Tax Receipts
Gift Coding
Donation Reconciliation
Internal Controls
Cash Handling
Gifts-in-Kind
Customer Service
Reception
Confidential Financial Information
Criminal Background Check
Process Improvement

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