Product Design Consultant (Sales)
- Vancouver, BC, Canada
- Greater Vancouver Metropolitan Area, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Our client is a leader in luxury decorative plumbing, bath, hardware, and lighting, with showrooms serving high-end custom residential projects across the Lower Mainland, Whistler, Vancouver Island, and the Okanagan. Their team is trusted by the region's top designers and builders for exclusive European brands, deep technical expertise (from rough-in to trim), and white-glove project execution -- all showcased in one of North America's largest design showrooms.
They are adding a Product Design Consultant to meet strong demand, grow designer/contractor relationships, and expand capacity in their newly-debuted showroom in Greater Vancouver. You'll start in-showroom to master the technical product set, then progress into dynamic account development with assigned designers and contractors across Vancouver Island.
What you will do:
- Act as a technical/consultative guide for designers, contractors, builders, and homeowners; influence specifications for luxury residential projects.
- Qualify projects (stakeholders, scope, budgets, timelines) and manage the full sales cycle: quoting/specs, order entry, vendor coordination, lead-time tracking, delivery scheduling, and aftercare (warranties/returns/alternates).
- Drive proactive follow-ups to secure orders and nurture repeat business; transition to outbound account development (education, lunch-and-learns, showroom events).
- Coordinate closely with purchasing, warehouse, and project teams to hit site dates (staged rough-in → finish).
- Maintain accurate CRM/quoting data and deliver reliable order/quote accuracy.
- Location: In-office showroom in Vancouver M/W/F 9am - 5pm, Tu/Th 8am team meetings. Occasional site/client visits.
What you bring:
- Background in luxury finishes or technical design products (plumbing, tile/stone, cabinetry, lighting, premium hardware, or similar).
- Proven consultative selling with designers/contractors; comfortable influencing spec decisions and navigating substitutions.
- High detail orientation (complex quotes, finish schedules, rough-in/trim sequencing); strong follow-through.
- Technical curiosity and readiness to learn during ramp (hundreds of SKUs/finishes; CSA nuances for European imports).
- Relationship-first; willing to do tasteful outbound (education-focused) to win future specs.
What they offer:
- Compensation: Guaranteed base salary of $70K - $85K for ~2 years of ramp, after which you move to a strong commissions-with-draw plan. Commissions could be earned during this time as well.
- Earning potential: Average to high performers see anywhere from $120K - $250K+ in total compensation, with top books of $2M+ in annual sales.
- Benefits: Comprehensive medical and dental coverage; vendor product-knowledge training; generous support from leadership during ramp with time to become confident before moving to lucrative earning structure.
- Environment & perks: A leading North American luxury showroom for hosting clients and lunch and learns; exclusive European brands not found anywhere else in the region; premium industry events (awards, designer gatherings, client appreciation); highly collaborative sales, purchasing, warehouse, and PM support.
Interested candidates, please note: Our team checks for new applicants every day and while we would love to be able to engage with each of you personally, given the high volume of applicants we receive, we are only able to contact candidates who are best suited for this role.
More about this job
Responsibilities
Provide technical and consultative product guidance to designers, contractors, builders, and homeowners, and influence specifications for luxury residential projects. Manage the full sales cycle and order execution, coordinate with internal teams to meet site dates, and develop client accounts through follow-ups, education, and showroom events.
Requirements
Candidates should have experience with luxury finishes or technical design products and a track record of consultative selling to designers or contractors. They should be detail-oriented, technically curious, comfortable navigating specifications and substitutions, and willing to conduct education-focused outbound account development.
Skills
- Consultative Selling
- Account Development
- Designer and Contractor Relationship Management
- Project Qualification
- Sales Cycle Management
- Quoting and Specification
- Order Entry
- Vendor Coordination
- Lead-Time Tracking
- Delivery Scheduling
- Aftercare and Warranty Management
- CRM Data Management
- Quote and Order Accuracy
- Technical Product Knowledge
- Specification Influence
- Follow-Through
Benefits
- Comprehensive Medical Coverage
- Dental Coverage
- Vendor Product-Knowledge Training
- Leadership Support During Ramp-Up
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Art & Design
- Customer Service & Support
- Consulting
Keywords
- Luxury Decorative Plumbing
- Bath Products
- Hardware
- Lighting
- Luxury Residential Projects
- Showroom Sales
- Technical Product Guidance
- Project Qualification
- Sales Cycle Management
- Quoting
- Product Specifications
- Order Entry
- Vendor Coordination
- Lead-Time Tracking
- Delivery Scheduling
- Warranties
- Returns
- Product Substitutions
- Account Development
- Lunch-and-Learns
- CRM
- Finish Schedules
- Rough-In and Trim Sequencing
- CSA Requirements
- European Imports
- Designer Relationships
- Contractor Relationships