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Added 11 mins ago
ACCOUNT MANAGER - CONTRACT
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SI
Senior Implementation Specialist
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- $110,000 to $130,000 CAD / year
- Full-time
Experience as a Technical Account Manager or in a client-facing technical lead role
Added 1 hour ago
M
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Added 1 hour ago
SI
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Added 1 hour ago
SI
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- $110,000 to $130,000 CAD / year
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Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 1 hour ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
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- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 1 hour ago
CL
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STACK IT Recruitment

Senior Implementation Specialist

Toronto, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Experience: 5+ years of hands-on experience in an MSP environment, delivering implementations and infrastructure projects
Posting language: English
Posted: Oct 30, 2026

Original job description

👨🏻 💼 Are you a senior MSP engineer who can deliver large infrastructure projects hands-on and act as the technical advisor a client relies on?

We're hiring a Senior Implementation Specialist to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads hands-on implementations and migrations for the company's clients and serves as the lead technical contact for one key enterprise account, guiding its project planning and technical decisions.

💻 Who You Are

A senior engineer accustomed to the demands of a managed services environment, able to reprioritize effectively as client needs change
A professional who takes ownership of outcomes and exercises sound technical judgement within acceptable risk, with minimal oversight
Solution-oriented under pressure, consistently presenting viable alternatives when an approach is not feasible
A trusted advisor who communicates risks, gaps, and constraints to clients clearly and candidly
Composed and credible in client settings, whether in virtual meetings, in person, or during a critical incident
Someone who demonstrates accountability, respect and integrity in every interaction and holds their work to a high standard

📍 Work Type

Location: Toronto, ON (Hybrid, 3 days per week)
Vacancy Type: This role reflects an existing vacancy

Requirements

🎯 What You'll Do

Deliver hands-on implementation and migration projects for the company's clients, which make up roughly 90% of the role
Serve as the lead technical contact for one key enterprise account, taking part in its regular planning meetings on upcoming initiatives
Help the client evaluate proposed projects, identifying risks, dependencies, and considerations before plans are finalized
Contribute to project scoping and solution design with the company's architects, bringing a detailed understanding of the client's environment
Implement infrastructure refreshes and modernization projects, including new server hardware and virtualized environments across multiple sites
Work across Microsoft 365, Azure, and cloud hosting environments supporting database-driven applications on SQL and Linux
Coordinate the technical response for the key account during serious incidents, drawing on knowledge of its environment and priorities

⭐ What We're Looking For

5+ years of hands-on experience in an MSP environment, delivering implementations and infrastructure projects
Strong experience with Microsoft 365 and Azure in a managed services setting
Experience with server infrastructure and virtualization platforms such as Hyper-V or VMware
Experience supporting database-driven environments, including SQL databases and Linux servers
A track record of planning and executing migrations and infrastructure refreshes for business clients
Experience acting as a technical point of contact for clients, advising on project plans and risks
The ability to work independently and make sound technical decisions within agreed boundaries
Strong communication skills with client IT teams, internal architects and leadership, in person and virtually

Nice to have:

Experience as a Technical Account Manager or in a client-facing technical lead role
Experience with HPE VM
Exposure to SAP Business One environments

🔥 What Makes This Role Exciting

Strategic Client Ownership: Serve as the trusted technical advisor to one of the company's most significant clients, with direct influence on how its largest initiatives are planned and delivered
Large-Scale Infrastructure Work: Lead projects of greater scale and complexity than a typical MSP engagement, with major initiatives already planned over the next two years
Decision-Making Autonomy: Exercise genuine technical judgement within defined risk boundaries, without approval required at every step
Team-Backed Accountability: Own the client relationship with the full Professional Services team supporting the account's delivery

Benefits

Base Salary: $110,000 - $130,000
Paid Time Off: Competitive vacation and personal days to maintain a healthy work-life balance
Health Benefits: Medical benefits to support your overall well-being

📩 Ready to Lead Projects and Own a Key Client Relationship? Apply Now!

At STACK IT Recruitment, we connect top talent with standout opportunities. If you meet at least 70% of the qualifications, we encourage you to apply - we'd love to chat!

Know someone perfect for this role? Share it with your network - you might just help someone take the next big step in their career.

✨ We're proud to support diversity and inclusion. Need accommodation during the hiring process? Just let us know - we're here to support you!

AI Use Disclosure: STACK IT uses AI-enhanced tools to support initial candidate screening and interview note analysis. All assessments and hiring decisions remain human-led.

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More about this job

Responsibilities

Lead hands-on infrastructure implementations, migrations, refreshes, and modernization projects for clients across Microsoft 365, Azure, cloud hosting, and virtualized environments. Act as the lead technical contact and trusted advisor for a key enterprise account, helping plan initiatives, assess risks and dependencies, and coordinate technical responses to serious incidents.

Requirements

Requires at least five years of hands-on MSP experience delivering implementations and infrastructure projects, with strong Microsoft 365 and Azure expertise and experience in server virtualization, SQL, and Linux environments. Candidates should have a record of executing migrations and infrastructure refreshes, advising clients on project plans and risks, and making sound technical decisions independently.

Skills

Microsoft 365
Azure
Managed Services
Infrastructure Implementation
Infrastructure Migration
Server Infrastructure
Virtualization
Hyper-V
VMware
SQL Databases
Linux Servers
Cloud Hosting
Project Scoping
Solution Design
Client Technical Advisory
Incident Response

Benefits

Competitive Vacation And Personal Days
Medical Benefits

Visa sponsorship

Not detected in the job text

Keywords

Managed Services Provider
Microsoft 365
Azure
Cloud Hosting
Infrastructure Projects
Infrastructure Migrations
Infrastructure Refreshes
Server Hardware
Virtualized Infrastructure
Hyper-V
VMware
SQL Databases
Linux Servers
Database-Driven Applications
Project Planning
Project Scoping
Solution Design
Risk Assessment
Dependency Analysis
Enterprise Account Management
Technical Advisory
Incident Response
HPE
SAP Business One
Professional Services

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