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Added 11 mins ago
AI
Remote - Benefits Enrollment Agent (Work From Home)
American Income Life Insurance Company
Remote, Canada
- Full-time
- Remote
…health benefits to members of labor unions, credit unions, professional associations, and other eligible…
Added 11 mins ago
BG
Sales Coordinator
Brandt Group of Companies
Chicoutimi, QC
- Full-time
The Sales Coordinator is responsible for providing sales support to the whole sales team by managing administrative tasks, coordinating customer inquiries, and ensuring smooth execution of…
Added 11 mins ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
…exciting opportunity for a highly organized, detail-oriented professional who enjoys variety, thrives in a fast-paced environment, and can be trusted to manage competing priorities and…
Added 11 mins ago
Therapy Assistant Instructor
Okanagan College
Kelowna, BC
The duties and responsibilities of a Vocational Instructor include continuing excellence in one’s field, instructional and professional duties, professional development and service.
Added 11 mins ago
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Intensive Case Manager
Wesley
ON · Halton Region, Ontario
- Full-time
…assist in providing intake supports and carrying out day-to-day administrative services. Wesley Emergency Supporting Housing offers services to the homeless in Halton Region, supporting…
Added 11 mins ago
Labour and Employee Relations Advisor
Simon Fraser University
Burnaby, BC
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace.…
Added 11 mins ago
BS
Full-Time Sales Associate
Browns Shoes
Ottawa, ON
- Full-time
Modern, tech-forward workplace focused on your personal and professional growth with a dedicated trainer to guide you.
Added 11 mins ago
CI
Market Data Coordinator
Colliers International
AB
- Full-time
…market data and ensuring data integrity. Your commitment to professional growth and willingness to adapt to new challenges make you an asset to any…
Added 11 mins ago
C
Senior Trade Finance Analyst - Bilingual
CIBC
Montreal, QC
- Full-time
…that requires the ability to multi-task while maintaining a professional demeaner in support of CIBC’s stated values of Trust, Teamwork and Accountability. Ability to work independently…
Added 11 mins ago
CP
Accounting Specialist - Trading Finance
Capital Power
Calgary, AB
- Full-time
Establishing and maintaining a strong working rapport with both internal and external parties, including accurately responding to inquiries in a timely and professional manner.
Added 11 mins ago
BP
Designer (18-month Contract)
Brookfield Properties
AB
- Full-time
…seminars, information sessions, product demonstrations and Professional Home Builders Institute (PHBI)…
Added 11 mins ago
BA
Paralegal
BC Assessment
Vancouver, BC
- Full-time
You are an organized, service-focused professional who enjoys providing a broad range of paralegal services, including conducting legal research, analyzing case law and precedents,…
Added 11 mins ago
SS
Registered Nurse
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Full-time
…benefits that support team members’ financial, personal, and professional needs,…
Added 11 mins ago
M
Human Resources Generalist
Marriott
Saskatoon, SK
- Full-time
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using…
Added 26 mins ago
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Executive Assistant, CIO
AIMCo
Calgary, AB
- Full-time
…meetings into clear and actionable notes, and draft concise, professional communications. You will also prepare accurate briefing materials, manage sensitive information with discretion,…
Added 26 mins ago
E
Office and Project Administrator – Halifax
EXP
Halifax, NS
- Full-time
EXP’s Halifax office is seeking an Office and Project Administrator to support office operations and provide administrative and project support to our architecture and engineering teams.…
Added 26 mins ago
W
Representative - Inside Sales
Wesco
Brossard, QC
- Full-time
…knowledge and skills, however fully competent and productive professional contributor (2-4…
Added 26 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON
- Full-time
…potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s…
Added 26 mins ago
Accountant-SAP
CAA Club Group
Mississauga, ON
Added 26 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
Is building a career in professional services, not simply
Added 26 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
Current PHR, SHRM-CP, or other professional HR certification or ability to obtain certification within two years of hire.
Added 26 mins ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
…Manager (HFLM), and Financial Advisor (FA), as well as all administrative findings. The CA will also communicate to their respective Manager, Credit Review, and Senior Manager any findings…
Added 26 mins ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
● You're an experienced supply chain and planning professional who enjoys looking at the bigger picture while understanding the operational details that make everything work.
Added 26 mins ago
CO
Artistic Supervisor, Student Theatre
City of Burlington
Burlington, ON · Student Theatre Centre
- Full-time
…responsible for the artistic, educational, operational, and administrative leadership of the program, overseeing year-round theatre classes, camps, productions, and special initiatives that…
Added 26 mins ago
Senior Financial Controller/Manager
Umicore
Markham, ON
Professional accounting designation (CPA, CA, CGA, or CMA).

Staff Plus

Client Account Specialist

Oakville, ON, Canada

$50,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Client Account Specialist - Manufacturing & Order Management

Staff Plus is proud to partner with a well-established and growing manufacturing organization in the Burlington/Oakville area to recruit a Client Account Specialist. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys building strong client relationships while coordinating the seamless flow of orders from receipt through delivery.

As a key member of the team, you will act as the primary liaison between customers and internal departments, including Production, Materials Management, Shipping, and Receiving. Your ability to communicate effectively, manage priorities, and provide exceptional service will directly contribute to customer satisfaction and operational success.

Why Join This Organization?

Join a respected and stable manufacturing company with a strong industry reputation.
Enjoy a hybrid work arrangement offering flexibility and work-life balance.
Be part of a collaborative team where your contributions are recognized and valued.
Access comprehensive health and dental benefits as well as an employer-sponsored pension plan.
Benefit from professional development opportunities and long-term career growth.
Earn additional rewards through a potential annual performance bonus.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, building strong and lasting relationships.
Manage customer orders from initial receipt through fulfillment and delivery.
Enter, maintain, and update order information within the company's ERP system.
Collaborate closely with Production, Materials, Shipping, and Receiving teams to ensure orders are processed accurately and on time.
Monitor order status, inventory availability, production timelines, and delivery schedules.
Provide customers with proactive updates regarding order progress and timelines.
Address customer inquiries and resolve order-related issues in a professional and timely manner.
Support Business Development Managers with account coordination, customer communications, and administrative activities.
Maintain accurate customer records, pricing information, contract details, and documentation.
Identify service risks, delivery concerns, or operational challenges and work with internal teams to implement solutions.
Contribute ideas and process improvements that enhance efficiency, communication, and the overall customer experience.

Qualifications

3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Previous experience within manufacturing, industrial distribution, logistics, transportation, or a similar operational environment is highly preferred.
Experience working with ERP systems; NetSuite experience is considered a strong asset.
Excellent organizational skills and strong attention to detail.
Exceptional verbal and written communication abilities.
A proactive, customer-first mindset with strong problem-solving capabilities.
Ability to effectively manage multiple priorities while maintaining accuracy and responsiveness.
Strong interpersonal skills with the ability to collaborate across departments and build positive working relationships.
Proficiency in Microsoft Office applications, particularly Excel.

The Ideal Candidate

You are organized, dependable, and naturally customer-focused. You take pride in providing exceptional service, communicating proactively, and following through on commitments. You understand the importance of accuracy, responsiveness, and collaboration in delivering a positive customer experience and ensuring operational success.

If you enjoy working at the intersection of customer service, order management, and operations, and are looking for an opportunity to grow your career with a respected organization, we would love to hear from you.

Apply Today

To be considered for this opportunity, please apply through LinkedIn or submit your resume directly to: directhire@staffplus.org

Staff Plus is committed to fostering an inclusive and accessible recruitment process. Accommodations are available upon request throughout all stages of the hiring process.

Apply About employer

More about this job

Responsibilities

Manage assigned customer accounts and coordinate orders from receipt through fulfillment and delivery, maintaining accurate records and providing proactive customer updates. Work with production, materials, shipping, and receiving teams to resolve issues, support business development managers, and improve service and operational processes.

Requirements

Requires 3–5 years of experience in customer service, account coordination, order management, sales support, or a related role; experience in manufacturing or a similar operational environment is strongly preferred. Candidates should have ERP experience, strong organizational, communication, and problem-solving skills, the ability to manage competing priorities, and proficiency in Microsoft Office, particularly Excel.

Skills

Customer Service
Account Coordination
Order Management
ERP Systems
NetSuite
Microsoft Excel
Microsoft Office
Organization
Attention To Detail
Verbal Communication
Written Communication
Problem-Solving
Prioritization
Process Improvement

Benefits

Health Benefits
Dental Benefits
Employer-Sponsored Pension Plan
Professional Development Opportunities
Career Growth Opportunities
Potential Annual Performance Bonus
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Customer Accounts
Customer Service
Account Coordination
Order Management
Order Fulfillment
ERP Systems
NetSuite
Manufacturing
Industrial Distribution
Logistics
Transportation
Production
Materials Management
Shipping
Receiving
Inventory Availability
Delivery Scheduling
Pricing Information
Contract Documentation
Business Development
Microsoft Office
Microsoft Excel
Process Improvement
Customer Communications
Cross-Functional Collaboration

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