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Added 13 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Supplier relationship, contract administration, and supplier-performance management practices, including renewals, amendments, change orders, service levels, corrective actions, dispute…
Added 28 mins ago
BT
Staff Accountant (CPA Student), Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 28 mins ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 28 mins ago
Investment & Personal Banking Specialist - Rockland Shopping Centre, Mont-Royal, QC
Scotiabank
Mont-Royal, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 58 mins ago
TU
Administration and Projects Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…the PAO. The position also works with external vendors and service providers as…
Added 1 hour ago
C
Customer Engagement Associate
CIBC
Vancouver, BC
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Burnaby, BC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Estevan No. 5, SK · ESTEVAN, Saskatchewan
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
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Banking Advisor
RBC
Estevan, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
R
Client Advisor
RBC
Burnaby, BC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
R
Client Advisor
RBC
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
GO
Placement Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
The Government of Manitoba is seeking a skilled and collaborative Placement Specialist to join the Return to Work and Accommodation Services Unit (RASU) within the Workforce Relations…
Added 1 hour ago
UO
Administration and Projects Specialist
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…the PAO. The position also works with external vendors and service providers as…
Added 1 hour ago
TT
Sales Support Specialist I
Tundra Technical Solutions
Markham, ON
- $20 to $22.79 CAD / hour
- Contract
📢 A Leading Manufacturing Company is Hiring a Sales Support Specialist I to join its team in Markham, Ontario, Canada!
Added 1 hour ago
CL
Distribution Digital Support Specialist (Bilingual)
Canada Life
Winnipeg, MB
- Full-time
Providing exceptional customer service over the phone and via email
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Saskatoon, SK
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 2 hours ago
OB
Purchasing Specialist
Olli Brands Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…services - against the published plan, and holds the commercial relationship with the suppliers that provide…
Added 2 hours ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
Right now, we are looking for a Medical & Academic Affairs Specialist to join our Medical Affairs Department!
Added 2 hours ago
RB
Banking Advisor Intern
Royal Bank of Canada
Huntsville, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Petawawa, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
TO
Client Success Specialist
Todd O'Donnell Insurance Agency
Cambridge, ON
- $48,000 to $60,000 CAD / year
- Full-time
Are you an experienced customer service professional who enjoys solving problems, building relationships and helping people feel looked after?
Added 2 hours ago
Member IT Services - Technical Lead- BC Functional
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
The Technical Lead is a specialist in Microsoft Dynamics 365 Business Central whom leads the design, configuration, optimization, and governance of the Business Central platform. The role…
Added 2 hours ago
WR
Patient Experience Specialist (PT)
Windsor Regional Hospital
Windsor, ON
- Part-time
Reporting to the Director, Patient Partnership & Experience, the Patient Experience Specialist will collaborate with patients, families, caregivers, clinicians, leaders and staff to support…
Added 2 hours ago
WR
Patient Experience Specialist (FT)
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Director, Patient Partnership & Experience, the Patient Experience Specialist will collaborate with patients, families, caregivers, clinicians, leaders and staff to support…
Added 3 hours ago
Senior Investment & Personal Banking Specialist Trainee
Scotiabank
Montreal, QC
As a Senior Investment & Personal Banking Specialist Trainee, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking…

Staff Plus

Client Account Specialist

Oakville, ON, Canada

$50,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Client Account Specialist - Manufacturing & Order Management

Staff Plus is proud to partner with a well-established and growing manufacturing organization in the Burlington/Oakville area to recruit a Client Account Specialist. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys building strong client relationships while coordinating the seamless flow of orders from receipt through delivery.

As a key member of the team, you will act as the primary liaison between customers and internal departments, including Production, Materials Management, Shipping, and Receiving. Your ability to communicate effectively, manage priorities, and provide exceptional service will directly contribute to customer satisfaction and operational success.

Why Join This Organization?

Join a respected and stable manufacturing company with a strong industry reputation.
Enjoy a hybrid work arrangement offering flexibility and work-life balance.
Be part of a collaborative team where your contributions are recognized and valued.
Access comprehensive health and dental benefits as well as an employer-sponsored pension plan.
Benefit from professional development opportunities and long-term career growth.
Earn additional rewards through a potential annual performance bonus.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, building strong and lasting relationships.
Manage customer orders from initial receipt through fulfillment and delivery.
Enter, maintain, and update order information within the company's ERP system.
Collaborate closely with Production, Materials, Shipping, and Receiving teams to ensure orders are processed accurately and on time.
Monitor order status, inventory availability, production timelines, and delivery schedules.
Provide customers with proactive updates regarding order progress and timelines.
Address customer inquiries and resolve order-related issues in a professional and timely manner.
Support Business Development Managers with account coordination, customer communications, and administrative activities.
Maintain accurate customer records, pricing information, contract details, and documentation.
Identify service risks, delivery concerns, or operational challenges and work with internal teams to implement solutions.
Contribute ideas and process improvements that enhance efficiency, communication, and the overall customer experience.

Qualifications

3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Previous experience within manufacturing, industrial distribution, logistics, transportation, or a similar operational environment is highly preferred.
Experience working with ERP systems; NetSuite experience is considered a strong asset.
Excellent organizational skills and strong attention to detail.
Exceptional verbal and written communication abilities.
A proactive, customer-first mindset with strong problem-solving capabilities.
Ability to effectively manage multiple priorities while maintaining accuracy and responsiveness.
Strong interpersonal skills with the ability to collaborate across departments and build positive working relationships.
Proficiency in Microsoft Office applications, particularly Excel.

The Ideal Candidate

You are organized, dependable, and naturally customer-focused. You take pride in providing exceptional service, communicating proactively, and following through on commitments. You understand the importance of accuracy, responsiveness, and collaboration in delivering a positive customer experience and ensuring operational success.

If you enjoy working at the intersection of customer service, order management, and operations, and are looking for an opportunity to grow your career with a respected organization, we would love to hear from you.

Apply Today

To be considered for this opportunity, please apply through LinkedIn or submit your resume directly to: directhire@staffplus.org

Staff Plus is committed to fostering an inclusive and accessible recruitment process. Accommodations are available upon request throughout all stages of the hiring process.

Apply About employer

More about this job

Responsibilities

Manage assigned customer accounts and coordinate orders from receipt through fulfillment and delivery, maintaining accurate records and providing proactive customer updates. Work with production, materials, shipping, and receiving teams to resolve issues, support business development managers, and improve service and operational processes.

Requirements

Requires 3–5 years of experience in customer service, account coordination, order management, sales support, or a related role; experience in manufacturing or a similar operational environment is strongly preferred. Candidates should have ERP experience, strong organizational, communication, and problem-solving skills, the ability to manage competing priorities, and proficiency in Microsoft Office, particularly Excel.

Skills

Customer Service
Account Coordination
Order Management
ERP Systems
NetSuite
Microsoft Excel
Microsoft Office
Organization
Attention To Detail
Verbal Communication
Written Communication
Problem-Solving
Prioritization
Process Improvement

Benefits

Health Benefits
Dental Benefits
Employer-Sponsored Pension Plan
Professional Development Opportunities
Career Growth Opportunities
Potential Annual Performance Bonus
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Customer Accounts
Customer Service
Account Coordination
Order Management
Order Fulfillment
ERP Systems
NetSuite
Manufacturing
Industrial Distribution
Logistics
Transportation
Production
Materials Management
Shipping
Receiving
Inventory Availability
Delivery Scheduling
Pricing Information
Contract Documentation
Business Development
Microsoft Office
Microsoft Excel
Process Improvement
Customer Communications
Cross-Functional Collaboration

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