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Spécialiste Qualité/Quality Specialist
Actalent
Longueuil, QC
- $44 to $50 CAD / hour
- Contract
This role is a hands-on Quality Specialist position within a business unit focused on machined aerospace components like bearings, seals, and other standard parts. Compared to other groups,…
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Sales Specialist (S3)
RONA
Charlemagne, QC
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
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sale associate appliance
RONA
Mascouche, QC
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
Added 4 mins ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
As Specialist, Tailings, you will combine field observations, technical analysis, and practical problem-solving to support the safe management of Red Chris Mine’s tailings and water storage…
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OT
Special Projects Coordinator - Limited Term
Ontario Tech University
Oshawa, ON
- Internship
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Sales Specialist - Kitchens
RONA
Fort McMurray, AB
- Full-time
Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona…
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Spécialiste Contrôle Qualité / Quality Control
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
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Spéc Contrôle Qualité / Quality Control Spec
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Added 4 mins ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
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Staff Accountant
Baker Tilly Canada
Emerald Park, SK
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
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Channel Specialist
ABB
Milton, ON
- Full-time
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Event Marketing Specialist, Contract
Volkswagen Financial Services
Pickering, ON
- Contract
The Event Marketing Specialist will lead the planning and execution of all Marketing events that drive engagement and elevate brand presence. Working closely with the Manager, Marketing and…
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BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 mins ago
BT
Staff Accountant (CPA Student), Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
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Experimentation Consultant
GAIN
Vancouver, BC
- $82,000 to $90,000 CAD / year
- Full-time
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
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Channel Specialist
ABB
AB · Edmonton, AB
- Full-time
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Web Developer
GAIN
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 4 mins ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Certification in 2 control or DSP platforms (such as Extron Control Specialist, Crestron, QSC Q-SYS, or Biamp Tesira) or equivalent documented experience
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Technical Marketing Specialist
Hays
Toronto, ON
- $132,000 to $135,000 CAD / year
- Full-time
Our client is a leading organization in the mining and metals industry to recruit a Technical Marketing Specialist for their team in Toronto, Ontario.
Added 4 mins ago
YU
Gift Processing Specialist
York University
Toronto, ON
- Full-time
…the Manager, Gift Processing & Finance, the Gift Processing Specialist (GPS), will provide coordination and direction of the day-to-day operations and services provided by the gift…
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NC
Order Fulfillment Specialist
net2phone Canada
Ottawa, ON
- $45,000 to $48,000 CAD / year
- Full-time
Forget the 45 minute hold times- we average 1 minute wait times to reach a live technical support specialist.
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Associé(e) principal(e) en automatisation de l’intelligence artificielle/Sr. Associate AI Automation Specialist
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Associate AI Automation Specialist to build and support reliable automation for cloud-based data pipelines and platform workflows. You will use Python and SQL to…
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Client Engagement Associate
CIBC
Vancouver, BC
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 4 mins ago
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Compliance and Analytics Specialist
Cardinal Health
Vaughan, ON · Canada-NSC
- Full-time
The Compliance and Analytics Specialist reports to the Manager, Facilities Management and supports facility operations, compliance, financial controls, EHS activities, and continuous…
Added 4 mins ago
EC
Senior Automation Professional
EnGlobe Corp.
Saskatoon, SK
- Full-time
…work-life balance is perfect for my family. - Digital Marketing…

Staff Plus

Client Account Specialist

Oakville, ON, Canada

$50,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Client Account Specialist - Manufacturing & Order Management

Staff Plus is proud to partner with a well-established and growing manufacturing organization in the Burlington/Oakville area to recruit a Client Account Specialist. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys building strong client relationships while coordinating the seamless flow of orders from receipt through delivery.

As a key member of the team, you will act as the primary liaison between customers and internal departments, including Production, Materials Management, Shipping, and Receiving. Your ability to communicate effectively, manage priorities, and provide exceptional service will directly contribute to customer satisfaction and operational success.

Why Join This Organization?

Join a respected and stable manufacturing company with a strong industry reputation.
Enjoy a hybrid work arrangement offering flexibility and work-life balance.
Be part of a collaborative team where your contributions are recognized and valued.
Access comprehensive health and dental benefits as well as an employer-sponsored pension plan.
Benefit from professional development opportunities and long-term career growth.
Earn additional rewards through a potential annual performance bonus.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts, building strong and lasting relationships.
Manage customer orders from initial receipt through fulfillment and delivery.
Enter, maintain, and update order information within the company's ERP system.
Collaborate closely with Production, Materials, Shipping, and Receiving teams to ensure orders are processed accurately and on time.
Monitor order status, inventory availability, production timelines, and delivery schedules.
Provide customers with proactive updates regarding order progress and timelines.
Address customer inquiries and resolve order-related issues in a professional and timely manner.
Support Business Development Managers with account coordination, customer communications, and administrative activities.
Maintain accurate customer records, pricing information, contract details, and documentation.
Identify service risks, delivery concerns, or operational challenges and work with internal teams to implement solutions.
Contribute ideas and process improvements that enhance efficiency, communication, and the overall customer experience.

Qualifications

3-5 years of experience in customer service, account coordination, order management, sales support, or a related role.
Previous experience within manufacturing, industrial distribution, logistics, transportation, or a similar operational environment is highly preferred.
Experience working with ERP systems; NetSuite experience is considered a strong asset.
Excellent organizational skills and strong attention to detail.
Exceptional verbal and written communication abilities.
A proactive, customer-first mindset with strong problem-solving capabilities.
Ability to effectively manage multiple priorities while maintaining accuracy and responsiveness.
Strong interpersonal skills with the ability to collaborate across departments and build positive working relationships.
Proficiency in Microsoft Office applications, particularly Excel.

The Ideal Candidate

You are organized, dependable, and naturally customer-focused. You take pride in providing exceptional service, communicating proactively, and following through on commitments. You understand the importance of accuracy, responsiveness, and collaboration in delivering a positive customer experience and ensuring operational success.

If you enjoy working at the intersection of customer service, order management, and operations, and are looking for an opportunity to grow your career with a respected organization, we would love to hear from you.

Apply Today

To be considered for this opportunity, please apply through LinkedIn or submit your resume directly to: directhire@staffplus.org

Staff Plus is committed to fostering an inclusive and accessible recruitment process. Accommodations are available upon request throughout all stages of the hiring process.

Apply About employer

More about this job

Responsibilities

Manage assigned customer accounts and coordinate orders from receipt through fulfillment and delivery, maintaining accurate records and providing proactive customer updates. Work with production, materials, shipping, and receiving teams to resolve issues, support business development managers, and improve service and operational processes.

Requirements

Requires 3–5 years of experience in customer service, account coordination, order management, sales support, or a related role; experience in manufacturing or a similar operational environment is strongly preferred. Candidates should have ERP experience, strong organizational, communication, and problem-solving skills, the ability to manage competing priorities, and proficiency in Microsoft Office, particularly Excel.

Skills

Customer Service
Account Coordination
Order Management
ERP Systems
NetSuite
Microsoft Excel
Microsoft Office
Organization
Attention To Detail
Verbal Communication
Written Communication
Problem-Solving
Prioritization
Process Improvement

Benefits

Health Benefits
Dental Benefits
Employer-Sponsored Pension Plan
Professional Development Opportunities
Career Growth Opportunities
Potential Annual Performance Bonus
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Customer Accounts
Customer Service
Account Coordination
Order Management
Order Fulfillment
ERP Systems
NetSuite
Manufacturing
Industrial Distribution
Logistics
Transportation
Production
Materials Management
Shipping
Receiving
Inventory Availability
Delivery Scheduling
Pricing Information
Contract Documentation
Business Development
Microsoft Office
Microsoft Excel
Process Improvement
Customer Communications
Cross-Functional Collaboration

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