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Added 40 mins ago
C
Automotive Customer Service Rep (Bilingual: French / English) On-site
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 55 mins ago
GO
Highway Field Assistant
Government of Manitoba
Portage la Prairie, MB
- Full-time
…application form at the link below or contact Human Resource Services to request a copy of the application form. The selection board will rely on the information provided in this…
Added 56 mins ago
AG
Mill Projects Engineer
Artemis Gold - Blackwater Project
BC
- Other
…regulatory standards.• Develop project concepts and evaluate technical options, constructability, maintainability, operating risk, cost, schedule, and expected benefits.• Prepare business…
Added 1 hour ago
Bilingual Claims Adjusters - Farm/Commercial
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Coordinate and manage services with vendors and service providers such as appraisers, independent adjusters, and contractors.
Added 1 hour ago
AI
Technical Sales Representative
Applied Industrial Technologies - Canada
Surrey, BC
- Full-time
…qualified and motivated individual to fill the position of Technical Sales Representative. Travel will be required in & around the lower…
Added 1 hour ago
W
Senior Estimator
Worley
Calgary, AB · Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 2 hours ago
LH
2600002742 - Pharmacy Technician
Lakeridge Health
Oshawa, ON
- Full-time
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 2 hours ago
SG
Mill Flotation Operator
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Collect representative process samples, complete required field tests, and communicate observations and results to the control room and Metallurgy.
Added 2 hours ago
SG
Mill Grinding Operator
Skeena Gold + Silver
Calgary, AB · AB · Kamloops, BC · Prince George, BC · Vancouver, BC · BC · Kitimat-Stikine A, BC · Edmonton, AB
- Full-time
Collect representative process samples, complete required field tests, and communicate observations and results to the control room and Metallurgy.
Added 2 hours ago
SG
Mill Dewatering Operator
Skeena Gold + Silver
Calgary, AB · AB · Kamloops, BC · Kelowna, BC · Terrace, BC · Vancouver, BC · BC · Kitimat-Stikine A, BC · Edmonton, AB
- Full-time
Collect representative process and product moisture samples, complete required field tests, and document results; communicating deficiencies or deviations to the control room and Metallurgy.
Added 2 hours ago
S
Business Development Representative, Enterprise
Spellbook
Remote, Canada
- $65,000 to $100,000 CAD / year
- Full-time
- Remote
The Business Development Representative, Enterprise utilizes the core capabilities of a BDR to generate new business opportunities at accounts not already showing interest in Spellbook.…
Added 3 hours ago
M
People Services AI Product Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…colleague value, business outcomes, enterprise safeguards, and technical feasibility. Success requires curiosity, sound judgment, and the ability to influence decisions through evidence and…
Added 4 hours ago
CO
Personal Support Worker(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 4 hours ago
CO
Maintenance Technician II (Funded Position)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Characteristic: Under the general supervision of the Maintenance Supervisor and the Manger of Maintenance Services.
Added 4 hours ago
WT
Delivery Driver
Water Treatment Equipment Co
Brampton, ON
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 5 hours ago
UO
Architect, Campus Architecture
University of Calgary
Calgary, AB
- Full-time
Campus Architecture provides guidance on architectural design, building and fire codes, and technical feasibility; identifies opportunities to improve the University¿s built infrastructure…
Added 5 hours ago
CC
Manager, Public Practice
Cahill CPA LLP
North Vancouver, BC
- Full-time
Mentor CPA students and other team members, supporting their technical development, professional growth, and progress through the CPA program.
Added 5 hours ago
IO
Fixed Term Dispatcher
Irving Oil
Saint John, NB
- Full-time
…requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer…
Added 6 hours ago
A
Chef Programme Support pour le périmètre Énergie / Head Of Program Support Energy
Airbus
Montreal, QC
- Full-time
Équipe de direction des services à la clientèle de l'A220 - Revue hebdomadaire ;
Added 6 hours ago
H
Medical Radiation Technologist
HealthCareersInSask.ca
Humboldt, SK
- Part-time
Job Description: Performs diagnostic technical procedures utilizing radiation equipment for the diagnosis and tracking of disease and pathology.
Added 6 hours ago
BB
Senior Store Technical Service Representative
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support…
Added 6 hours ago
SC
Member Contact Centre Representative
Steinbach Credit Union
Winnipeg, MB
- Full-time
As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with…
Added 6 hours ago
CO
Delivery Driver
Culligan of Canada
Brampton, ON
- $23 to $24 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 6 hours ago
DC
Technical Specialist Fire & Life Safety
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Fire and Life Safety, develops, implements, delivers, enforces and monitors Client-Partner fire and life protection programs. The incumbent acts as a technical…
Added 6 hours ago
DC
Specialist, Business Intelligence
Defence Construction Canada
Ottawa, ON
- Full-time
Preferred: additional technical specialization and/or Microsoft certifications in Power BI, MS Fabric, SQL and database design, data warehousing, and Azure data services

StaffingSolutionsbySarah

Field Service Coordinator

Bolton, ON, Canada

$70,000 to $82,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $82,000 CAD / year
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

Service Coordinator

Industrial Services · Service & Maintenance

Location: Bolton, ON | Schedule: In-office, Monday to Friday (Full-Time)

POSITION OVERVIEW

Based out of our Bolton office, the Service Coordinator is the central point of contact between our clients and our field service team, owning the day-to-day coordination of crane maintenance and repair work. Working alongside the Inside Sales Representative and supporting our technicians from the office, this role turns client needs into scheduled, well-resourced site visits: dispatching the right technician to each job, coordinating the parts and materials they need on site, and scheduling them in to see clients. You bring a working technical understanding of crane systems and maintenance, so you can scope each job accurately and keep both clients and technicians informed from the first call through to completion.

KEY RESPONSIBILITIES

Client Point of Contact

Serve as the primary contact for clients on all service and maintenance requests
Understand each client's issue, equipment, and site conditions to accurately scope the work required
Keep clients updated on scheduling, technician arrival, job progress, and any follow-up needs
Build lasting relationships that turn one-time service calls into ongoing accounts

Scheduling & Dispatch

Plan and schedule technician site visits, typically a few weeks in advance, balancing client priority against technician availability
Dispatch the right technician to each client site based on the scope of work, technical complexity, and individual experience
Communicate schedules, work orders, and site details clearly to technicians before they head out
Adjust plans quickly when urgent breakdowns or changes in scope come up

Technical Coordination & Office Support

Apply a working knowledge of crane systems and preventative maintenance to assess incoming requests and scope each job
Coordinate the parts, tools, and materials each technician needs on site, working with the Inside Sales Representative and procurement
Support technicians from the office throughout the job, answering questions and resolving hold-ups so work stays on track
Review completed service reports and organize any follow-up work or quotes

QUALIFICATIONS & EXPERIENCE

Experience in service coordination, dispatch, or scheduling, preferably in an industrial, mechanical, or equipment-service setting
Working technical understanding of cranes, hoists, or comparable industrial equipment and their maintenance
Proficiency in Microsoft Office Suite; experience with SAP or a similar ERP system is an asset
Excellent communication skills in English, both verbal and written
Strong organizational skills with the ability to manage multiple schedules and priorities at once

KEY ATTRIBUTES

Calm, organized, and decisive under a fast-moving workload
Customer-first mindset with strong interpersonal skills
Confident coordinating both clients and field staff
Strong sense of initiative and ownership over the full service cycle

WHAT'S OFFERED

Group insurance coverage: medical, dental, paramedical, disability, life, and travel
Performance bonuses
7 personal flexible days per year
Employee Assistance Program (EAP) for you and immediate family members
Wellness program
Retirement plan with employer contribution

Apply About employer

More about this job

Responsibilities

Coordinate client service and maintenance requests from initial contact through job completion, including scoping work, scheduling and dispatching technicians, and keeping clients informed. Arrange required parts and materials, support technicians during jobs, review service reports, and organize follow-up work or quotes.

Requirements

Experience in service coordination, dispatch, or scheduling is sought, preferably in an industrial, mechanical, or equipment-service setting, along with working technical knowledge of cranes, hoists, or comparable equipment and their maintenance. Candidates should have Microsoft Office proficiency, strong English communication and organizational skills, and the ability to manage competing schedules and priorities; SAP or similar ERP experience is an asset.

Skills

Service Coordination
Dispatching
Scheduling
Client Communication
Crane Systems
Preventative Maintenance
Technical Job Scoping
Parts and Materials Coordination
Technician Support
Work Order Management
Service Report Review
Microsoft Office
SAP
Organization
Prioritization

Benefits

Group Insurance Coverage
Performance Bonuses
Seven Personal Flexible Days Per Year
Employee Assistance Program
Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Industrial Services
Service and Maintenance
Crane Maintenance
Crane Repair
Hoists
Field Service
Service Coordination
Dispatch
Scheduling
Technician Site Visits
Client Service Requests
Job Scoping
Preventative Maintenance
Work Orders
Parts and Materials
Procurement
Service Reports
Follow-Up Quotes
Microsoft Office Suite
SAP
ERP Systems
Industrial Equipment

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