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Staffmax Staffing & Recruiting

Senior Desktop Engineer

Montreal, QC, Canada

Hybrid

$110,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Workplace: Hybrid
Apply by: Apr 25, 2027
Experience: 8+ years of End User Computing (EUC) and Desktop Support experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Location: Montreal, QC

Work Arrangement: Hybrid

Salary: CAD $110,000–$120,000 per year

Required Skills & Experience

Core Desktop Technologies

8+ years of End User Computing (EUC) and Desktop Support experience.
Strong expertise supporting:
Windows 10/11
macOS
Microsoft 365

Endpoint Computing Technologies

Virtual Desktop Infrastructure (VDI)
Endpoint Management
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID (Azure AD)
Group Policy Administration

Virtual Desktop Technologies

Azure Virtual Desktop (AVD)
Citrix Virtual Apps & Desktops
VMware Horizon
Remote Desktop Services

Application Support

Microsoft Office 365
Outlook
Teams
VPN Clients
Enterprise Business Applications
Browser and Plugin Support

Infrastructure Knowledge

Wi-Fi Connectivity
LAN/WAN Fundamentals
DNS and DHCP Basics
Printing Services
Authentication and Access Management
Endpoint Security Controls

IT Service Management

Incident Management
Problem Management
Request Fulfillment
Knowledge Management
Service Transition Support
Change Management

Tools

ServiceNow
JIRA
Microsoft Intune
SCCM/MECM
Active Directory
PowerShell
Microsoft 365 Admin Tools

Preferred Qualifications

Experience supporting Banking and Financial Services environments.
Expertise in large-scale desktop migrations and device refresh programs.
Microsoft Modern Desktop Administrator certification.
ITIL Foundation certification.
Experience supporting global enterprise user communities.
Knowledge of endpoint security and compliance requirements.

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More about this job

Responsibilities

Provide senior-level desktop and end-user computing support across Windows, macOS, Microsoft 365, virtual desktop, endpoint management, and enterprise applications. Manage incidents, problems, service requests, knowledge, service transitions, and changes while supporting endpoint infrastructure, connectivity, access, and security.

Requirements

Requires 8+ years of end-user computing and desktop support experience, with strong expertise in Windows 10/11, macOS, Microsoft 365, endpoint management, and virtual desktop technologies. Preferred qualifications include financial services experience, large-scale migrations or device refreshes, Microsoft Modern Desktop Administrator and ITIL Foundation certifications, global enterprise support experience, and endpoint security and compliance knowledge.

Skills

End User Computing
Desktop Support
Windows 10/11
macOS
Microsoft 365
Microsoft Intune
SCCM/MECM
Active Directory
Entra ID
Group Policy
Azure Virtual Desktop
Citrix Virtual Apps & Desktops
VMware Horizon
PowerShell
ServiceNow
IT Service Management

Visa sponsorship

Not detected in the job text

Keywords

End User Computing
Desktop Support
Windows 10/11
macOS
Microsoft 365
Endpoint Computing
Virtual Desktop Infrastructure
Microsoft Intune
Microsoft Endpoint Manager
SCCM/MECM
Active Directory
Entra ID
Group Policy
Azure Virtual Desktop
Citrix Virtual Apps & Desktops
VMware Horizon
Remote Desktop Services
PowerShell
ServiceNow
JIRA
Incident Management
Problem Management
Change Management
ITIL Foundation
Microsoft Modern Desktop Administrator
Banking and Financial Services
Endpoint Security
Device Refresh
Desktop Migration
DNS and DHCP

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