Jobs in Manitoba

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Added 43 mins ago
TH
Merchandising Execution Associate Part Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 10 hours ago
JH
System Integrator
John Henry Foster Minnesota, Inc.
Winnipeg, MB
- Full-time
We have a passion for excellence. We focus on providing the best customer service as a company to our customers. We offer a competitive salary and benefit package, including medical,…
Added 10 hours ago
Customer Service Representative Level 2
Transx Ltd
Winnipeg, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 12 hours ago
GH
Field Service Representative
GE HEALTHCARE
Remote, Canada
- Remote
Must have a valid Canadian driver's license
Added 20 hours ago
QR
Kitchen and Bath Dealer-Outside Sales Representative
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
***CANDIDATE MUST LIVE IN THE LOCAL SALES TERRITORY · Candidate must live in the local sales territory
Added 20 hours ago
Project Management Officer
Public Services and Procurement Canada - RPS-DGSI Real Property Services Branch
Winnipeg, MB
If you were educated outside of Canada, you must have your certificates and/or diplomas assessed against Canadian education standards
Added 20 hours ago
QR
Outside Sales Representative- Closets
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Candidate must live in the sales territory
Added 20 hours ago
S
Client Services Representative – Manitoba Student Aid
Staffmax
Winnipeg, MB
- $16.4 CAD / hour
- Temporary
Maintains record of contacts using the Customer Relationship Management (CRM) system for all client contacts.
Added 20 hours ago
BG
Delivery & Retail Representative
Bliss Gourmet Baked Goods Inc
MB
- Full-time
Delivery & Retail Representative (NOC 75201). Bliss Gourmet Baked Goods Inc is a Canadian food manufacturer producing cookies, shortbread, fruit cake and other baked goods for grocery…
Added 20 hours ago
WH
Guest Services Representative
Westmont Hospitality Group
Winnipeg, MB
- Full-time
Hilton Winnipeg Airport Suites is looking for a Guest Services Representative to join our team! We’re looking for someone with a passion for customer service that is ready to go above and…
Added 20 hours ago
IG
Financial security adviser
iA Groupe Financier- Centropolis Laval
Remote, Canada
- Full-time
- Internship
- Per diem
- Remote
To be recognized for your consulting service?
Added 20 hours ago
UC
Building Service Worker
University College of the North
Thompson, MB
- $19.94 to $24.49 CAD / hour
- Per diem
Ability to provide excellent customer service in a fast-paced environment
Added 20 hours ago
UC
Residence Clerk
University College of the North
Thompson, MB
- $21.31 to $24.71 CAD / hour
- Part-time
…organizations include International Qualifications Assessment Service (IQAS) and World Education Services…
Added 20 hours ago
Home comfort advisor
Reliance Comfort Limited Partnership o/a Reliance Home Comfort
Winnipeg, MB
Must have reliable transportation
Added 20 hours ago
RC
Costumer service agent - remote
Randstad Canada
Remote, Canada
- $25 to $26 CAD / hour
- Contract
- Remote
As a Customer Service Representative, you will play a key front-line role as the welcoming voice of the company for policyholders across the country. You will join a warm, collaborative…
Added 20 hours ago
RC
Bilingual Customer Service Representative
Randstad Canada
Winnipeg, MB
- $46,600 CAD / year
- Full-time
- Hybrid Workstyle ( 3 days at home and 2 day in office located in downtown Montreal ) · - Must have Strong Computer skills, using multiple screens and systems at the same time
Added 20 hours ago
M
Remote Call Center Agent
Manpower
Winnipeg, MB
- $17 CAD / hour
- Temporary
Must have the ability to work a flexible work schedule (including nights, weekends and holidays)
Added 20 hours ago
AL
Diabetes Sales Specialist - Diabetes Care Division (Manitoba)
Abbott Laboratories
MB
- $68,250 to $100,100 CAD / year
- Full-time
Added 20 hours ago
RL
Real Estate Sales Representative
Royal LePage Real Estate
Winnipeg, MB
- Full-time
Added 20 hours ago
RL
Real Estate Sales Representative
Royal LePage Real Estate
Winnipeg, MB
- Full-time
Added 20 hours ago
A
Administrative Assistant
Aplin
Winnipeg, MB
- $22 to $25 CAD / hour
- Contract
Provide a welcoming and professional experience for staff, acting as a key point of contact and a positive representative of the organization.
Added 20 hours ago
QR
Outside Sales Representative
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
****CANDIDATE MUST LIVE IN THE SALES TERRITORY · Candidate must live in the sales territory
Added 20 hours ago
RC
Bilingual Customer Service Representative
Randstad Canada
Winnipeg, MB
- $46,600 CAD / year
- Full-time
- Hybrid Workstyle ( 3 days at home and 2 day in office located in Winnipeg ) · - Must have Strong Computer skills, using multiple screens and systems at the same time
Added 20 hours ago
RC
Bilingual Customer Service Representative
Randstad Canada
Winnipeg, MB
- $46,600 CAD / year
- Full-time
- Hybrid Workstyle ( 3 days at home and 2 day in office located in Winnipeg ) · - Must have Strong Computer skills, using multiple screens and systems at the same time
Added 20 hours ago
S
Casual Direct Support Professional (Stonewall, MB)
St.Amant
Winnipeg, MB
- $17.12 to $20.36 CAD / hour
St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and…

Staffmax

Client Services Representative – Manitoba Student Aid

Winnipeg, MB, Canada

$16.4 CAD / hour · Temporary

Apply on jobs.staffmax.ca About employer

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Job details

Pay: $16.4 CAD / hour
Job type: Temporary
Apply by: Nov 13, 2027
Positions available: 4
Posting language: English
Posted: Nov 13, 2026

Original job description

Location: 1181 Portage Avenue, Winnipeg, MB
Contract Duration: Until approximately March 31, 2027
Number of Positions: 4
Classification: Clerk 3 (CL3)
Rate of Pay: $16.40/hr

The CSR is generally a client’s first point of contact when contacting the MSAP. Under the direction of the Supervisor, the CSR provides accurate information in response to individual requests about the MSAP and related services from the public, in-person, by email, website, or by telephone. This position involves extensive public contact and requires a friendly approach, the ability to empathize with clients and the ability to remain composed under pressure.

POSITION DUTIES AND RESPONSIBILITIES

Client Service (75%)

Answers in-person, telephone, website, or email inquiries from the general public, clients and stakeholders. Answers, on average, 10 telephone or 8 in-person requests for information per hour.
Considers all inquiries and makes recommendations for priority processing or exceptional review. Where appropriate, refers to other staff within the branch, department or division.
Provides accurate and complete information relating to the MSAP and CSLP, including information about loans, bursaries, the Manitoba Scholarship and Bursaries Initiative and the Manitoba Bursary.
Assists students with submitting applications by explaining information, process requirements.
Explains assessment results as well as policies, procedures and requirements as they relate to student aid funding disbursement.
Considers the client’s situations for possible referrals to other agencies. Provides information on other available funding sources.
Maintains record of contacts using the Customer Relationship Management (CRM) system for all client contacts.
Replies to inquiries in writing, including emails received via the MSAP website using template responses if applicable.
Responds to general inquires from other areas of government.
Assists clients who are experiencing difficult or confusing situations by providing appropriate support and alternatives as well as seeking to understand the client’s perspective.
Facilitates user access account resets on Student Aid portal online accounts upon request.
Reviews student applications for accuracy.
Verifies documentation received for completeness and accuracy. Works with clients and other stakeholders to clarify missing information or areas of misunderstanding.
Documents activities performed on applicants’ files in SFAIS and CRM
Enters information received from internal and external stakeholders.

Manages Documentation (15%)

Processes incoming and outgoing correspondence by sorting and disbursing correspondence appropriately within the branch.
Receives correspondence, date stamps, changes the status in SFAIS, and tracks statistically.
Reviews all received correspondence for completeness, returns incomplete documents to clients when applicable.
Retrieves document received from the front counter and the assigned MSA dropbox for verification and processing in SFAIS.
Prints and releases attached submitted document received via email for processing, referral and routing to appropriate unit.
Moves, distributes correspondence to paper files, including matching correspondence to paper student files.
Updates status of applications in SFAIS.
Maintains statistical tracking of weekly email and front counter service.
Scans and uploads documents, as required.

Branch and Unit Support (10%)

Maintains a thorough knowledge of relevant procedures, policies and legislation.
Contributes to procedures, standards of work and other guiding documents.
Participates in ongoing review and update of all procedures and standards of work to reflect policy, legislation and system changes. Develops other internal reference materials.
Is aware of security within the building, documenting and reporting any incidents or suspicious matters that occur.
Develops and revises standard of work documents for the unit.
Supports peer staff in completing training plans and offers solutions or helping enhance their understanding of policy and procedures.
Assists, upon request, with other processing, document handling or office activities. Also assists, upon request, in providing program overview to both internal and external stakeholders.
Relays extenuating circumstances surrounding a student’s application to appropriate authority for action/decision.
Relays feedback from the public served regarding the clarity and effectiveness of applications and other printed materials.
Reports all changes and updates to processes and, potential risks to the Supervisor responsible for the CSI Unit.
Supports other government program staff by requesting clarification, orally and in writing, regarding common clients.
Provides advice and expertise on SFAIS and MSAP policy and procedures to others in the branch, division and department.

Apply on jobs.staffmax.ca About employer

More about this job

Responsibilities

The Client Services Representative will answer questions from students and the public by phone, email, web and in person, and help them apply for aid. They will also check application documents, process incoming mail, and keep client records up to date.

Requirements

Candidates need strong customer service skills, the ability to stay calm and empathetic with difficult clients, and comfort with records systems and document processing. Attention to accuracy and a willingness to learn government student aid policy are important.

Skills

SFAIS
CRM systems
student aid policy
loan and bursary information
application review
document verification
data entry
correspondence processing
email response
telephone customer service
in-person client service
conflict de-escalation
empathy
record keeping
password and account reset support
filing
scanning and uploading documents

Keywords

customer service
student aid
Manitoba Student Aid
MSAP
CSLP
student loans
bursaries
SFAIS
CRM
application review
document verification
correspondence processing
public service
government
temporary
data entry
Winnipeg

Seniority

Entry level

Tools

SFAIS
CRM system
email
telephone system

Languages

English

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Work requirements

Jobs in Manitoba