Medical Office Assistant (MOA)

Medical Office Assistant (MOA)

Location: Southcentre, Southeast Calgary, AB
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Compensation: Approximately $25–$30 per hour, depending on experience

Staffmax is currently hiring an experienced Medical Office Assistant (MOA) for one of our clients in Southeast Calgary.

We are seeking a friendly, organized, and patient-focused professional with at least 3 years of experience in a medical or clinical setting. The ideal candidate will have hands-on experience using Accuro EMR and a strong understanding of medical office administration, patient coordination, and clinic operations.

As the first point of contact for patients, the Medical Office Assistant plays an important role in creating a welcoming and professional patient experience. This position requires a combination of administrative expertise, medical knowledge, and excellent communication skills to support both patients and the healthcare team.

Key Responsibilities

• Greet patients, manage check-ins, and maintain an efficient clinic flow while providing friendly, professional, and empathetic service.

• Monitor patient flow and communicate any patient concerns or urgent matters to the healthcare team.

• Create and maintain patient files, update demographic and personal information, and accurately document relevant medical and appointment information in Accuro EMR.

• Manage patient records and ensure all information entered into the EMR is accurate, complete, and up to date.

• Communicate appointment details, follow-up requirements, medical test instructions, and preparation protocols to patients.

• Coordinate referrals, specialist appointments, diagnostic testing, and other required bookings.

• Track referral documentation, patient forms, and preparation requirements to ensure appointments are properly coordinated.

• Respond to patient inquiries by phone and in person, ensuring clear and timely communication.

• Perform general medical office administrative duties and other responsibilities as assigned.

Qualifications and Requirements

• Minimum 3 years of experience as a Medical Office Assistant or in a similar medical or clinical administrative role.

• Hands-on experience with Accuro EMR is required.

• Completion of a Medical Office Assistant program from a recognized post-secondary institution is preferred.

• Post-secondary training or education in medical terminology, medical office procedures, or healthcare administration.

• Strong understanding of patient scheduling, medical records, referrals, and clinic workflows.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.

• Ability to work independently while contributing positively to a collaborative healthcare team.

• Professional, compassionate, and calm approach when interacting with patients in a clinical environment.

How to Apply

If you have medical office experience and are comfortable working with Accuro EMR, we would love to hear from you!

Please send your resume to:

Kash
kashish.suri@staffmax.com
204-977-8830