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Added 5 months ago
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Senior FPGA Design/Verification Engineer
Lumentum
Ottawa, Ontario
- Full-time
Title: Senior FPGA Design/Verification Engineer
Added 5 months ago
HC
Co-op Software Engineer - AI System & Infrastructure
Huawei Canada
Vancouver, British Columbia
- Internship
Huawei Canada has an immediate Co-op opening for an Engineer.
Added 6 months ago
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Sr. Staff Physical Design Timing Engineer (STA)
Lightmatter
Toronto, Ontario
- Full-time
We are hiring a Physical Design Timing Engineer to help drive backend digital execution for some of the leading photonics based interconnect solutions. You will work alongside a team of…
Added 5 months ago
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Machine Learning Engineer, Underwriting
Bree
Remote, Canada
- $130,000 to $230,000 CAD / year
- Full-time
- Remote
We’re looking for a Machine Learning Engineer to build and scale high-impact, world-class ML systems. You’re passionate about deploying AI solutions, optimizing performance, and driving…
Added 3 months ago
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Senior Software Engineer in Test (SDET)
Solink
Remote, Canada
- $115,000 to $147,500 CAD / year
- Full-time
- Remote
We're looking for a Software Development Engineer in Test (SDET) to join our Device Management team.
Added 3 months ago
SA
Forward Deployed Engineer
STAN AI
Toronto, Ontario
- $80,000 to $110,000 CAD / year
- Full-time
<p>This is a forward deployed engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why - digging through conversation…
Added 3 months ago
SA
Solutions Engineer
STAN AI
Toronto, Ontario
- $80,000 to $110,000 CAD / year
- Full-time
<p>This is a solutions engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why - digging through conversation logs,…
Added 2 months ago
Data Solutions Engineer
Evismart
Vancouver, BC
Proficiency in Python for data analysis and workflow automation.
Added 1 month ago
Principal AI Engineer - Tangerine
Scotiabank
Toronto, ON
Extensive experience in Python and its core data science libraries (e.g., Scikit-learn, Pandas, NumPy, Matplotlib/Seaborn)
Added 6 months ago
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Research Engineer, Sensor Signal Processing
Waabi
Toronto, ON
- $155,000 to $269,000 USD / year
- Full-time
As a Research Engineer in Sensor Signal Processing, you will be a key contributor to the research and development of Waabi’s signal processing stack for autonomous driving. You will…
Added 1 month ago
Senior Site Reliability Engineer (SRE)
Tubi - Canada
Toronto, ON
…running large-scale, distributed systems. Our mission is to engineer resilience from the ground up, enabling our product teams to innovate rapidly while ensuring our users have a stellar…
Added 1 month ago
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Technical Specialist, Senior - Vital Software
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
Added 5 months ago
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AI Engineer - Remote
Huzzle.com
Canada
- Full-time
We are looking for a highly skilled AI Engineer to design, build, and deploy AI-driven applications and machine learning solutions. You'll work closely with product, engineering, and data…
Added 6 months ago
MA
AI Intern / AI Engineer
Metry AI
Remote, Canada
- Remote
Python / FastAPI / LangChain / PyTorch / TensorFlow
Added 6 months ago
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Field Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Field Engineer Co-op at Acceldata, you’ll be working hands-on with complex distributed systems, helping real customers solve deep infrastructure and data observability challenges.
Added 6 months ago
A
Sales Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
Summary As a Sales Engineer Co-op at Acceldata Inc, you will work closely with our sales engineering team to support customer-facing initiatives across solution design, pre-sales, and…
Added 6 months ago
PI
Optical Engineer (Ph.D. / Early Career)
Photonic Inc.
Coquitlam, British Columbia
- Full-time
Photonic is seeking a talented Optical Engineer to support the design and engineering of optical sub-systems that advance our quantum computing roadmap. This is an excellent opportunity for…
Added 6 months ago
AI
Solution Engineer - Tooling (Vehicle Intelligence)
Applied Intuition
Owen Sound, Ontario
- Full-time
…validating intelligent systems at petabyte scale. As a Solution Engineer on the Tooling pillar, you will work with ADAS and AD engineering teams at OEMs and Tier 1s to architect and build…
Added 6 months ago
AI
Solution Engineer - Vehicle OS
Applied Intuition
Owen Sound, Ontario
- Full-time
We are looking for a bright engineer to help our customers solve complex technical problems across Applied Intuition’s Vehicle OS portfolio. In this role you will work closely with vehicle…
Added 6 months ago
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Machine Learning Engineer
FactualIQ
Remote, Canada
- $160,000 to $190,000 CAD / year
- Full-time
- Remote
As a Machine Learning Engineer (Product AI), you'll build ML/AI tools that power SEAI's Decision Engine for our enterprise clients. You'll own the complete development lifecycle, from…
Added 3 months ago
GP
AI/ML Engineer Intern (2027)
Georgian Partners Growth
Remote, Canada
- Internship
- Remote
Are you an aspiring AI Engineer eager to gain real-world impact and learn how to push AI's boundaries? Imagine diving into diverse, cutting-edge AI problems across multiple high-growth…
Added 3 months ago
S
Senior Full Stack Engineer, App Runtime
Snowflake
Toronto, Ontario
- $245,250 to $295,250 CAD / year
- Full-time
As a Senior Full Stack Engineer, you will drive initiatives that span our product areas and tech stack. It’s a high-impact role - you will work on an early-stage, public-preview product.…
Added 2 months ago
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Senior Cloud Engineer - Google Cloud Platform (GCP)
BDO
Toronto, ON
- Full-time
BDO Digital is looking for a Senior GCP Cloud Engineer to join their growing team. The individual will own the following responsibilities:
Added 2 months ago
IT Systems Engineer - Identity
Asana
Vancouver, BC
Asana is seeking an experienced IT Systems Engineer (Identity) to join our growing IT Team and support the critical systems that keep IT moving forward. The ideal candidate will be focused…
Added 2 months ago
Senior Data/AI Engineer
Guidepoint
Toronto, ON
Guidepoint seeks an experienced Data/AI Engineer as an integral member of the Toronto-based AI team. The Toronto Technology Hub serves as the base of our Data/AI/ML team, dedicated to…

STAN AI

Forward Deployed Engineer

Toronto, ON, Canada

$80,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $110,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Jul 15, 2026

Original job description

<p>This is a forward deployed engineer role, you own the technical health of your deployments end to end: when the AI gets something wrong, you find out why - digging through conversation logs, refining prompts, analyzing data, and working with engineering on fixes - then you get on a call and explain it to the customer in plain language.</p> <p>You sit at the intersection of product, engineering, and customer success: technical enough to troubleshoot the AI yourself, communicative enough to be your customers' most trusted point of contact.</p> <p>About Us:**</p> <p>STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million+ homes across North America. And, we are on a mission to build the world’s first AI property manager. Want to come along for the ride?</p> <p>STAN is also an award-winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!</p> <p>To learn more, feel free to visit us at <a target="_blank" rel="noopener nofollow" href="http://www.stan(.)ai">www.stan(.)ai</a> 🤖</p> <h2 id="tasks">Tasks</h2> <ul> <li>Serve as the primary technical contact for a small portfolio of enterprise accounts - joining regular customer calls, owning follow-through, and building trusted relationships with stakeholders</li> <li>Troubleshoot conversational AI behavior through prompt engineering: diagnose why the assistant responded a certain way, then iterate on system prompts, escalation flows, and knowledge sources to fix it</li> <li>Review voice and chat conversation logs to identify failure patterns, quality gaps, and improvement opportunities</li> <li>Configure, monitor, and troubleshoot Manager AI back-office automations - diagnosing where workflows break down and getting them back on track</li> <li>Support integrations between STAN and each customer's property management system (PMS) and enterprise applications - APIs, data flows, and debugging across the stack</li> <li>Run data analysis on conversation and automation outcomes - resolution rates, escalation rates, ticket quality - and turn findings into clear, decision-ready reporting for customers and internal teams</li> <li>Explain complex technical situations to non-technical stakeholders: root causes, tradeoffs, and timelines, delivered clearly and credibly</li> <li>Translate customer feedback and recurring issues into structured product input for engineering</li> </ul> <h2 id="requirements">Requirements</h2> <ul> <li>3+ years in SaaS (preferred), ideally in professional services, technical account management, solutions engineering, or a forward-deployed engineering role</li> <li>Real technical depth with AI/LLM-based products: you understand how prompts, context, and model behavior interact, and you troubleshoot systematically rather than by guesswork</li> <li>Basic backend engineering skills - comfortable with APIs, webhooks, reading logs, querying data (SQL), and light scripting (Python or similar)</li> <li>Strong analytical instincts: you can take raw conversation or ticket data and produce a defensible read on what's actually happening</li> <li>Excellent client-facing communication - calm under pressure, credible with executives, precise without jargon</li> <li>Ownership mentality: you close loops, flag risks early, and are comfortable being the accountable name on an enterprise relationship</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Experience with conversational AI, voice AI, or contact center technology</li> <li>Workflow automation or systems integration experience</li> <li>Exposure to property management software (Yardi, AppFolio, Vantaca, CINC) or the HOA/community management industry</li> <li>Prompt engineering experience in a production environment</li> </ul> <h2 id="benefits">Benefits</h2> <ul> <li>Competitive salary</li> <li>Comprehensive health, dental, and specialist benefits.</li> <li>Company Macbook.</li> <li>Free parking and shuttle service to the office.</li> <li>Extra PTO during occasional US holidays.</li> <li>Company events, in-office restaurant, and building-wide perks.</li> <li>Unlimited ping pong and espresso!</li> </ul> <p>If you're a closer who is passionate about AI and ready to disrupt a massive industry, we want to talk to you!</p>

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More about this job

Responsibilities

The role involves owning the technical health of AI deployments by troubleshooting conversational behavior and refining prompts. You will act as the primary technical contact for enterprise accounts, translating customer feedback into product improvements.

Requirements

Requires 3+ years of SaaS experience in technical account management or solutions engineering with deep knowledge of LLM behavior. Candidates must possess basic backend skills in SQL and Python, along with excellent executive-level communication skills.

Skills

Prompt Engineering
LLM Troubleshooting
SQL
Python
API Integration
Data Analysis
Technical Account Management
Client Communication
SaaS
Webhooks
Conversational AI
Workflow Automation
Debugging
Product Feedback Translation

Benefits

Competitive salary
Comprehensive health, dental, and specialist benefits
Company Macbook
Free parking
Shuttle service to the office
Extra PTO during occasional US holidays
Company events
In-office restaurant
Building-wide perks
Unlimited ping pong and espresso

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
SaaS
Prompt Engineering
SQL
Python
APIs
Webhooks
Conversational AI
Voice AI
Property Management System
Yardi
AppFolio
Vantaca
CINC
Enterprise Accounts
Technical Account Management
Solutions Engineering
Data Analysis
Workflow Automation
HOA
Condo Property Management
Backend Engineering
Product Management
Customer Success

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