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Added 6 mins ago
GT
SUPER LUXURY SERVICE ADVISOR - UPTOWN SUPER LUXURY TEAM
Grand Touring Automobiles
Vaughan, ON
- Full-time
Uptown Toronto, part of Grand Touring Automobiles is seeking a customer service-oriented Super Luxury Service Advisor to join their team in a new state of the art facility located in Maple…
Added 36 mins ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
The Campus Auto Group is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in…
Added 1 hour ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Consult to Franchise Operators as a business partner and trusted advisor
Added 1 hour ago
RB
Banking Advisor Intern
Royal Bank of Canada
Amherstburg, ON
- Full-time
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Added 1 hour ago
RB
Financial Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 1 hour ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
Become a trusted advisor to the clients we support and play a role as a partner in their growth
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
MB · STONEWALL, Manitoba
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 1 hour ago
RB
Client Advisor Kitchener/Waterloo
Royal Bank of Canada
Kitchener, ON
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 1 hour ago
RB
Financial Planner, Investment Retirement Planning
Royal Bank of Canada
Vancouver, BC
- Full-time
…creativity, motivation, and hunger to drive new investment sales is what pushes you to provide world-class advice and solutions that help clients achieve their long-term goals. With…
Added 1 hour ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Saskatoon, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Pincher Creek, AB
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Pincher Creek, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Director, Parallel by RBC
Royal Bank of Canada
Toronto, ON
- Full-time
Expand awareness through presentations, advisor engagement and tailored client discussions that translate Parallel’s value proposition into commercial traction
Added 2 hours ago
RB
Client Care Advisor, Private Banking
Royal Bank of Canada
Richmond Hill, ON
- Full-time
As a key member of the Private Banking team, the Client Care Advisor is responsible for creating a tailored and memorable welcome experience at our Vancouver Private Banking Office. You…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Snow Lake, MB
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Vancouver, BC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 3 hours ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At…
Added 4 hours ago
MG
Seasonal Sales Associate
Mind Games
Belleville, ON
- Contract
Seasonal Sales Associate - Mind Games - Quinte Mall, Belleville, ON
Added 4 hours ago
MG
Sales Associate / Key Holder
Mind Games
Belleville, ON
- Part-time
We’re looking for motivated, reliable, and energetic team members to join us as Sales Associates / Key Holders. In this role, you’ll help keep the store running smoothly, assist customers…
Added 4 hours ago
IS
Associate Wealth Advisor
Island Savings
Victoria, BC
- $70,000 CAD / year
- Full-time
We are currently seeking an Associate Wealth Advisor to join our team in Victoria.
Added 4 hours ago
A
Parts Advisor - Dodge City
AutoCanada
Saskatoon, SK
- $54,000 to $66,000 CAD / year
- Other
A Wholesale Parts Advisor is primarily responsible for working with and growing the volume of parts sales to independent repair shops, dealerships, and body shops within a defined…

STAN AI

Senior Customer Success Manager

Toronto, ON, Canada
North York, ON, Canada

$100,000 to $135,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $135,000 CAD / year
Job type: Full-time
Apply by: May 7, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most strategic accounts, ensuring they don’t just use our product, but see it as an essential part of their business success. You’ll be the bridge between our customers and our product team, translating feedback into features and potential churn into long-term loyalty. As an early member of the Success team, you will also play a key role in building the processes, playbooks, and metrics that will define how we support our customers as we scale.

This position is based in North York and is currently hybrid in-office. This position is ideal for someone who thrives in a collaborative, high-energy environment and enjoys building teams in person.

About Us:

STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million+ homes across North America. And, we are on a mission to build the world’s first AI property manager. Want to come along for the ride?

STAN is also an award-winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!

To learn more, feel free to visit us at www.stan(.)ai 🤖

Tasks

Manage an assigned and growing portfolio of high touch enterprise accounts.
Build positive relationships with clients, while becoming a trusted AI Solutions advisor.
Act as the central point of contact and handle customers’ individual needs.
Resolve conflicts and provide solutions to customers in a timely manner.
Identify and create growth opportunities within the assigned book of business.
Expand STAN’s Suite of AI tools across property management firms full portfolios.
Demonstrate STAN’s growing capabilities with customers, through product walkthroughs and new feature presentations.
Set and track account targets, aligned with company and Customer Success objectives.
Protect a book of business, through churn management, expectation setting with customers, and strategic problem-solving.
Work cross-functionally with Engineering, Sales & Marketing, and Operations to deliver world-class client experiences.
Become the internal voice of the customer at STAN, driving our client's needs forward.
Contribute to the build-out of Customer Success best practices at STAN, including creating new processes, setting key objectives, and formulating account growth plans.

Requirements

Proven work experience in technical consulting/implementation, customer service, and/or client success.
Hands-on experience with selling and an ability to deliver excellent customer service.
Knowledge of CRM software, Project Management, and CS Platforms.
Experience with scaling Account Management programs within a fast-paced startup.
Deep understanding of performance metrics.
Excellent communication, objection handling, and negotiation skills.
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude.
Degree in Business Administration, Marketing, or equivalent experience.

Benefits

Competitive salary
Comprehensive health, dental, and specialist benefits.
Company Macbook.
Free parking and shuttle service to the office.
Extra PTO during occasional US holidays.
Company events, in-office restaurant, and building-wide perks.
Unlimited ping pong and espresso!

If you're a closer who is passionate about AI and ready to disrupt a massive industry, we want to talk to you!

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and grow a portfolio of strategic enterprise accounts by advising customers, resolving issues, demonstrating product capabilities, identifying expansion opportunities, and protecting against churn. Partner with internal teams to represent customer needs and build the processes, objectives, metrics, and account plans that support a scalable Customer Success function.

Requirements

Candidates should have experience in technical consulting or implementation, customer service or client success, and selling, along with knowledge of CRM, project management, and Customer Success platforms. The role also calls for startup account-management scaling experience, strong performance-metric understanding, communication and negotiation skills, timely project delivery, business acumen, and a degree in Business Administration, Marketing, or equivalent experience.

Skills

Customer Success
Enterprise Account Management
Technical Consulting
Implementation
Customer Service
Sales
Churn Management
Account Growth Planning
CRM Software
Project Management
Customer Success Platforms
Performance Metrics
Communication
Objection Handling
Negotiation
Problem-Solving

Benefits

Competitive Salary
Comprehensive Health Benefits
Dental Benefits
Specialist Benefits
Company MacBook
Free Parking
Shuttle Service To The Office
Extra Paid Time Off During Occasional U.S. Holidays
Company Events
In-Office Restaurant
Building-Wide Perks
Ping Pong
Espresso

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Property Management
Homeowners Associations
Condominiums
Customer Success
Enterprise Accounts
Account Management
Technical Consulting
Implementation
Customer Service
Sales
CRM Software
Project Management
Customer Success Platforms
Churn Management
Account Growth
Product Walkthroughs
Feature Presentations
Performance Metrics
Cross-Functional Collaboration
Engineering
Sales And Marketing
Operations
Customer Feedback
Process Development
Strategic Problem-Solving

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Work requirements

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