Jobs in Canada

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Added 14 mins ago
C
Implementation Specialist
Citylitics
Remote, Canada
- $75,000 to $80,000 CAD / year
- Full-time
- Remote
…configuration, kickoff, onboarding, workflow integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and…
Added 29 mins ago
Principal Technical Customer Manager - FSI
Qualtrics
Toronto, ON
…teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building…
Added 29 mins ago
Analyst, Technical Customer Manager - FSI
Qualtrics
Toronto, ON
…teams, and design products people love. But we are more than a platform - we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building…
Added 58 mins ago
CI
Implementation Specialist
Citylitics Inc.
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
…configuration, kickoff, onboarding, workflow integration, and sustained platform adoption. Reporting to the Senior Manager of Customer Enablement, you will own implementation, adoption, and…
Added 59 mins ago
Software Engineer, Fullstack Java Developer
Scotiabank
Toronto, ON
As a Senior manager and lead developer you are required to supervise the regulatory reporting requirements globally, work on AI, The individual must thrive on challenge, be proactive, and…
Added 1 hour ago
E
Senior Manager, Market Intelligence & Strategic Insights (Supply Chain)
Equinix
Toronto, ON
- Full-time
The Senior Manager, Market Intelligence & Strategic Insights (Supply Chain) is a hands-on leader within Procurement and MCE who supports MCE-led supply chain, market intelligence, and…
Added 1 hour ago
M
Senior Business Intelligence Performance Analyst
Metrolinx
Toronto, ON
- Full-time
Our Metrolinx I&IT Business Intelligence Office is looking to hire a Senior BI Performance Analyst to play a key role in the development of Metrolinx Payments (PRESTO)’s Business…
Added 1 hour ago
M
Senior Software Developer
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to the Senior Manager, Software Development and Architecture.
Added 2 hours ago
Industry Manager II
Pinterest
Toronto, ON
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a…
Added 2 hours ago
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Analytics Engineer II
TD
Toronto, ON · Markham, ON
- Full-time
Generally, reports to a Senior / Manager role.
Added 3 hours ago
FI
Senior Technical Program Manager
Flexton Inc.
Canada
- Full-time
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
Added 3 hours ago
T
Software Engineer III - Tech Lead (Golang)
TD
Toronto, ON
- Full-time
Must Havehat We're Looking For
Added 4 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 4 hours ago
V
Senior Robotics Simulation Developer / Ingénieur(e) principal(e) en simulation robotique
Vention
Montreal, QC
- Full-time
…record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we…
Added 8 hours ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 9 hours ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
We’re hiring a Senior Product Manager to drive initiatives within one of our flagship products, Activix CRM. You’ll set the vision, define the strategy, and lead execution across…
Added 10 hours ago
Team Lead, Software Engineer - Data
ACV
Toronto, ON
Collaborate with engineering leaders across ACV to improve development practices, operational processes, and platform capabilities.
Added 13 hours ago
J
Associate Vice President, Salesforce Engineering & Development
Jobgether
Canada
- Full-time
Lead, mentor, and develop five direct reports, including three Salesforce Development Managers, a Quality Engineering Lead, and a Salesforce Administration Manager, establishing clear…
Added 16 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 18 hours ago
A
Software Development Manager, Tax Engine
Amazon
Vancouver, BC
- Full-time
Our engineering services are relied upon globally, built to be resilient across some of highest peak traffic demands in the world, while constantly evolving with the state of the art…
Added 18 hours ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
…expertise with strong people leadership. The Principal Engineer & Engineering Manager is a senior technical leadership role responsible for ensuring the successful delivery, quality,…
Added 18 hours ago
T
Senior Manager, Software Development (Mobile Application)
Tangerine
Toronto, ON
- Full-time
Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 18 hours ago
HA
Opportunities Manager
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Opportunities Manager is an elevated inside sales role responsible for identifying, qualifying, developing, and managing the pipeline of commercial opportunities for the Cavorite X7…
Added 19 hours ago
K
Sr Product Manager - Virality, Referrals & KOL
Kraken
Canada
- Full-time
…products, build wealth and stay lifelong clients. Product, engineering, design, data, and lifecycle marketing build…
Added 20 hours ago
T
Senior Software Development Engineer in Test
Thinkific
Canada
- Full-time
As a Senior SDET, you'll join Thinkific's Platform Engineering team, a group of SREs, DevOps engineers, front-end engineers, and SDETs. We own the foundation every other team builds on: our…

STAN AI

Senior Customer Success Manager

Toronto, ON, Canada
North York, ON, Canada

$100,000 to $135,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $100,000 to $135,000 CAD / year
Job type: Full-time
Apply by: May 7, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most strategic accounts, ensuring they don’t just use our product, but see it as an essential part of their business success. You’ll be the bridge between our customers and our product team, translating feedback into features and potential churn into long-term loyalty. As an early member of the Success team, you will also play a key role in building the processes, playbooks, and metrics that will define how we support our customers as we scale.

This position is based in North York and is currently hybrid in-office. This position is ideal for someone who thrives in a collaborative, high-energy environment and enjoys building teams in person.

About Us:

STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance life for residents of more than 2.5 million+ homes across North America. And, we are on a mission to build the world’s first AI property manager. Want to come along for the ride?

STAN is also an award-winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!

To learn more, feel free to visit us at www.stan(.)ai 🤖

Tasks

Manage an assigned and growing portfolio of high touch enterprise accounts.
Build positive relationships with clients, while becoming a trusted AI Solutions advisor.
Act as the central point of contact and handle customers’ individual needs.
Resolve conflicts and provide solutions to customers in a timely manner.
Identify and create growth opportunities within the assigned book of business.
Expand STAN’s Suite of AI tools across property management firms full portfolios.
Demonstrate STAN’s growing capabilities with customers, through product walkthroughs and new feature presentations.
Set and track account targets, aligned with company and Customer Success objectives.
Protect a book of business, through churn management, expectation setting with customers, and strategic problem-solving.
Work cross-functionally with Engineering, Sales & Marketing, and Operations to deliver world-class client experiences.
Become the internal voice of the customer at STAN, driving our client's needs forward.
Contribute to the build-out of Customer Success best practices at STAN, including creating new processes, setting key objectives, and formulating account growth plans.

Requirements

Proven work experience in technical consulting/implementation, customer service, and/or client success.
Hands-on experience with selling and an ability to deliver excellent customer service.
Knowledge of CRM software, Project Management, and CS Platforms.
Experience with scaling Account Management programs within a fast-paced startup.
Deep understanding of performance metrics.
Excellent communication, objection handling, and negotiation skills.
An ability to deliver projects and answer inquiries on time.
Business acumen with a problem-solving attitude.
Degree in Business Administration, Marketing, or equivalent experience.

Benefits

Competitive salary
Comprehensive health, dental, and specialist benefits.
Company Macbook.
Free parking and shuttle service to the office.
Extra PTO during occasional US holidays.
Company events, in-office restaurant, and building-wide perks.
Unlimited ping pong and espresso!

If you're a closer who is passionate about AI and ready to disrupt a massive industry, we want to talk to you!

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and grow a portfolio of strategic enterprise accounts by advising customers, resolving issues, demonstrating product capabilities, identifying expansion opportunities, and protecting against churn. Partner with internal teams to represent customer needs and build the processes, objectives, metrics, and account plans that support a scalable Customer Success function.

Requirements

Candidates should have experience in technical consulting or implementation, customer service or client success, and selling, along with knowledge of CRM, project management, and Customer Success platforms. The role also calls for startup account-management scaling experience, strong performance-metric understanding, communication and negotiation skills, timely project delivery, business acumen, and a degree in Business Administration, Marketing, or equivalent experience.

Skills

Customer Success
Enterprise Account Management
Technical Consulting
Implementation
Customer Service
Sales
Churn Management
Account Growth Planning
CRM Software
Project Management
Customer Success Platforms
Performance Metrics
Communication
Objection Handling
Negotiation
Problem-Solving

Benefits

Competitive Salary
Comprehensive Health Benefits
Dental Benefits
Specialist Benefits
Company MacBook
Free Parking
Shuttle Service To The Office
Extra Paid Time Off During Occasional U.S. Holidays
Company Events
In-Office Restaurant
Building-Wide Perks
Ping Pong
Espresso

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Property Management
Homeowners Associations
Condominiums
Customer Success
Enterprise Accounts
Account Management
Technical Consulting
Implementation
Customer Service
Sales
CRM Software
Project Management
Customer Success Platforms
Churn Management
Account Growth
Product Walkthroughs
Feature Presentations
Performance Metrics
Cross-Functional Collaboration
Engineering
Sales And Marketing
Operations
Customer Feedback
Process Development
Strategic Problem-Solving

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Work requirements

Jobs in Canada