Investor Services Specialist
- Halifax, NS, Canada
Compensation Range: $58,000 - $61,000 annually · Full-time
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Job details
- Pay
- Compensation Range: $58,000 - $61,000 annually
- Job type
- Full-time
- Apply by
- Education
- Bachelor’s degree
- Posting language
- English
- Posted
Original job description
Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.
Responsibilities
Responsibilities
- Respond to client and investor requests including but not limited to:
- Granting access to the investor portal
- Updating investor information
- Assisting with new investor onboarding
- Financial information questions
- Assist with completing audit documents
- Assist with ad-hoc projects such as:
- Financial and Tax reporting
- Capital call and distribution tracking
- Wire preparation
- Compile and organize investor CRM information with updated and accurate client information
- Communicate and provide information to the technology team to set up client portals
- Run Anti-Money Laundering (AML) reports and update AML database as needed
- Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs
- Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.
- Engage in project management of team deadlines, client requests and other ongoing projects and tasks.
- Responsibly secure and handle sensitive financial and personal datea
- Maintain dialogue and build relationships with client personnel and investors (LPs)
- Bachelor’s Degree required
- Experience in a client-oriented office environment, preferably in a related industry
- Proficiency in Microsoft Office applications, particularly Excel and Outlook
- Detail-oriented, conscientious, and energetic self-starter with ability to think creatively
- Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small
- Proven ability to manage competing priorities and deadlines
- Ability to effectively communicate to team members
- Excellent interpersonal communication skills and ability to interact with senior personnel across the firm
- Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options
- Comprehensive disability/maternity and paternity plans
- 401K
- Flexible Vacation Plan
- Sick Time Accrual Plan
- Standard holidays along with year-end office closure
- A flexible work environment for all employees
- Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.
More about this job
Responsibilities
Respond to client and investor requests, support onboarding and portal access, maintain accurate investor records, and assist with AML reporting, financial and tax reporting, audits, and fund administration. Coordinate team deadlines and projects while handling sensitive information and building relationships with clients and investors.
Requirements
A bachelor's degree is required, along with experience in a client-oriented office environment; experience in a related industry is preferred. Candidates should be proficient in Microsoft Office, especially Excel and Outlook, and demonstrate strong communication, teamwork, attention to detail, and the ability to manage competing priorities and deadlines.
Skills
- Client Services
- Investor Relations
- Investor Onboarding
- Financial Reporting
- Tax Preparation
- Audit Preparation
- Fund Administration
- Microsoft Excel
- Microsoft Outlook
- Anti-Money Laundering
- Project Management
- Deadline Management
- Data Management
- Interpersonal Communication
- Attention to Detail
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- Disability Coverage
- Maternity and Paternity Plans
- 401(k)
- Flexible Vacation Plan
- Sick Time Accrual Plan
- Paid Holidays
- Year-End Office Closure
- Flexible Work Environment
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Administrative
Keywords
- Fund Accounting
- Fund Administration
- Investor Services
- Client Services
- Investor Relations
- Investor Portal
- Investor Onboarding
- Investor CRM
- Anti-Money Laundering
- AML Reports
- Financial Reporting
- Tax Reporting
- Tax Preparation
- Audit Documents
- Audit Preparation
- Capital Calls
- Distributions
- Wire Preparation
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Project Management
- Deadline Management
- Sensitive Financial Information
- Limited Partners