Jobs in Canada

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Added 11 mins ago
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
Reporting to CMO, we’re looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you’ll help deliver high-quality trade…
Added 11 mins ago
SB
Service Technician
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across…
Added 11 mins ago
DO
Director of Engineering
District of Squamish
Squamish, BC
- $165,116 to $181,446 CAD / year
- Full-time
…community. Our friendly, small-town setting, spectacular natural environment, thriving arts, culture and heritage scene and world-class recreational opportunities offer an incredible…
Added 23 mins ago
Maintenance Assistant
Public Service Delivery
Headingley, MB
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Added 26 mins ago
Shipping/Receiving Administrator (Overnights)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Whitby, ON
Night shift 11pm-7am, including availability to work on the weekends
Added 26 mins ago
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- Full-time
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Senior Manager, Wealth & Insurance Compliance, Compliance Programs and Transformation (5136)
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- Full-time
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Added 26 mins ago
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- Full-time
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Added 26 mins ago
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- Full-time
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Added 26 mins ago
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Added 42 mins ago
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Added 42 mins ago
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Service Technician

Mississauga, ON, Canada

Competitive compensation, with an anticipated starting rate of $23.00-$26.00/hour, based on your experience, skills, qualifications, and market location. · Full-time

Apply on sbdinc.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Competitive compensation, with an anticipated starting rate of $23.00-$26.00/hour, based on your experience, skills, qualifications, and market location.
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Build Your Career With Us

The What

As a DEWALT Factory Service Technician, you will be part of a dedicated team based in Mississauga, ON and reporting to the Branch Manager.

If you enjoy building strong relationships, contributing to meaningful work, and making a real impact, join us to build a career where you can thrive and Make A Difference For Those Who Make The World™.

What You Get

Competitive compensation, with an anticipated starting rate of $23.00-$26.00/hour, based on your experience, skills, qualifications, and market location.
Comprehensive benefits package designed to support the health, well-being, and financial future for you and your family.
A supportive and collaborative team where your ideas are valued and you can bring your best self to work every day.
Career growth opportunities as part of a Fortune 200 company, with the chance to learn, grow, and advance your career.
An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
Employee perks including discounted company stock options, GoodLife Fitness discounts, safety shoes reimbursement, and many more exclusive offers.

The Why
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 48,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER.

What You Will Get To Do

Estimation and completion of repairs, including proper identification of SKU’s and parts needed
Processing of service work orders, logging, tracking, follow-up.
Provide over the counter repairs for Black & Decker, DEWALT, Stanley and Bostitch tools.
Provide technical assistance to distributors/end users/staff
Process customer requirements, parts, accessories, product through POS terminal and internal computer network (SAP/MGV)
Provide parts identification, product application, product information to customers by phone, counter, mail, and fax
Verify and administer warranty on products through date codes, parts condition identification
Inventory control - ordering of parts and product SKUs to maintain service levels at established inventory turns
Ensure courteous, knowledgeable, and efficient service to all customers to maximize 100% customer satisfaction.
Coordinate and follow up with customer parts and tool orders
Make day-by-day operational decisions, and co-ordinate all processes such as cash controls; returns; warranty; paper routines, to comply with internal audit standards.
General service branch opening and closing responsibilities including cash registers and computers
Assist with shipping and receiving within the Branch and other duties

Who You Are

Graduate of a community college or trade school preferred
Compressor repair experience on equipment an asset
Experience in a service environment a must, preferably with power tool repair experience
Effective communication and sales skills, and experience in working directly with the public
Strong organizational skills, and ability to complete tasks in tight time frames
Knowledge of cash registers and computers, especially Microsoft Office, an asset

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This job posting is for an existing vacancy within our organization.

Stanley Black & Decker believes in giving each and every applicant an equal opportunity to succeed on their own merit. We strive to hire employees that reflect and support the diverse perspectives, experiences, and needs of employees and our communities including but not limited to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability. We remain committed to upholding the values of equity, diversity, and inclusion in our work environments. We know that diversity underpins excellence, and that we all share responsibility for creating an equitable, diverse, and inclusive organization. Therefore, in pursuit of our values, we seek employees who will work respectfully and constructively with differences across the organizational hierarchy in actualizing SBD’s priorities, goals, and principles of equity and inclusivity. If accommodation is required at any point in the recruitment process, please contact a member of our Recruitment Team. Please note that as part of our recruitment process, candidates in the final stages will be required to complete a background check which may include a criminal background, credit and drivers abstract check.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Apply on sbdinc.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Service Technician will perform repairs on power tools, manage service work orders, and provide technical assistance to customers. They are also responsible for inventory control, processing transactions via POS, and maintaining branch operational standards.

Requirements

Candidates should have experience in a service environment, preferably with power tool repair, and possess strong organizational and communication skills. A background from a community college or trade school is preferred, along with proficiency in computer systems like Microsoft Office.

Skills

Power tool repair
Technical assistance
Inventory control
Customer service
POS terminal operation
Parts identification
Warranty administration
Communication skills
Sales skills
Organizational skills
Microsoft Office
Cash handling
Compressor repair
SAP
MGV

Benefits

Employee product purchase program
Discounted company stock options
Fitness discounts
Safety shoes reimbursement
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Technician
Power Tools
DEWALT
CRAFTSMAN
CUB CADET
STANLEY
BLACK+DECKER
Repair
Inventory Control
POS
SAP
MGV
Warranty
Customer Satisfaction
Technical Support
Compressor Repair
Microsoft Office
Trade School
Branch Operations
Manufacturing

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Jobs in Canada