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Added 6 mins ago
NB
Chief Data Analyst
National Bank of Canada
Montreal, QC
- Full-time
You will be part of a team of 5 colleagues in the financial crime sector and will report to the Analytics Manager – Fraud risk Management. Our team stands out for its strong analytical…
Added 6 mins ago
PC
Project Manager- Fiber requirements
Pyramid Consulting, Inc
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Immediate need for a talented Project Manager- Fiber requirements. This is a 06+ Months Contract opportunity with long-term potential and is located in Toronto, ON (Hybrid). Please review…
Added 6 mins ago
OI
Senior Organizational Change Manager
OXARO Inc.
Ottawa, ON
- Full-time
Plan, design, and execute training, including curriculum outlines, content creation, demonstrations, and job aids, across multiple stakeholder groups.
Added 6 mins ago
TM
Industry Relations & Business Development Lead
Toronto Metropolitan University
Brampton, ON
- Full-time
…organizations, and key stakeholders. Working closely with the Senior Manager and internal teams, you’ll identify emerging opportunities, understand industry needs, and help shape…
Added 6 mins ago
EC
Product Manager French Role
Experis Canada
Gatineau, QC
- Contract
SAFe Product Manager/Product Owner, Scrum Product Owner, product management, human-centered design, change management, or comparable certification is preferred.
Added 6 mins ago
KR
AI Architect
KTek Resourcing
Toronto, ON
- Contract
We are looking for a Technical Architect to design and lead the implementation of a modern digital marketing platform that connects campaign planning, website updates, content production,…
Added 7 mins ago
AH
Systems Engineer
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
Reporting to the Senior Manager, Venue Technology & Broadcast Systems, the Systems Engineer will contribute to the design, support and maintenance of all production, broadcast, and venue…
Added 7 mins ago
Talent Attraction & Employer Branding Specialist
Greenfield Global Inc.
Mississauga, ON
Design the moments and communications that help top talent transition smoothly from candidate to committed employee.
Added 7 mins ago
HA
Advanced Manufacturing Engineer I
Honeywell Aerospace
Mississauga, ON
- Full-time
You will report directly to our Adv Mfg Engineering Manager and you’ll work out of our Mississauga, ON location on an on-site work schedule.
Added 7 mins ago
U
Senior Project Manager - Land Development
Urbantech
Markham, ON
- Full-time
…next steps in their career. You will work directly with the Design Associate and manage your own team. This is a unique opportunity to join a proven organization with unlimited growth…
Added 7 mins ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
…be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical…
Added 7 mins ago
S
Manager, Product, Pricing & Integrations Operations
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Own licensing and entitlement design for launches. Define the entitlement model for each offer: which features are on, which limits apply, and how capacity is provisioned and enforced.
Added 7 mins ago
P
Information Technology Audit Manager (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
…information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business…
Added 7 mins ago
P
Cyber Generalist, Manager
PwC
Toronto, ON
- Full-time
As a Cyber Generalist, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 7 mins ago
Logistics & Security Field Coordinator (Construction)
PACT
ON · Mississauga, Ontario
…Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson + Partners. Together, we are delivering Accelerator, a major…
Added 7 mins ago
UO
Administrative Assistant, HR Students & Facilities
University of British Columbia
Vancouver, BC · UBCV | Liu Institute for Global Issues (LIU)
- $4,719 to $4,960 CAD / month
- Full-time
Reports directly to the Manager, Administration. Works closely with other staff as a member of the SPPGA Administration Team.
Added 7 mins ago
T
Machine Learning Engineer II
TD
Toronto, ON
- Full-time
Demonstrated experience leading the design and implementation of production‑grade ML or data platforms
Added 7 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Design, develop, and maintain end-to-end solutions across backend (Java/Spring Boot) and RESTful APIs.
Added 7 mins ago
M
Senior Manager, Technology Operations Centre
Moneris
Toronto, ON
- Full-time
The Senior Manager, Technology Operations Centre is responsible for leading the delivery of 24/7/365 technology operations, monitoring, observability, and incident management capabilities…
Added 22 mins ago
CG
Senior Geotechnical Engineer (Mount Milligan)
Centerra Gold Inc.
Fort St. James, BC
- Full-time
Reporting to the Manager, Infrastructure and Engineering, the Senior Geotechnical Engineer is responsible for providing geotechnical and tailings management leadership on the alternate…
Added 22 mins ago
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Security Agent
Techo-Bloc
Chambly, QC
- Part-time
…innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an…
Added 22 mins ago
S
Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
Reporting to Sector Manager in support of the Co-Development Phase of the Alto High-Speed Rail (HSR) programme, the Deputy Sector Manager performs a vital technical role in assisting the…
Added 22 mins ago
S
Senior Manager – Systems Assurance
SYSTRA
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 22 mins ago
RH
Project Manager (Website Re-design) - Contract - Toronto
Robert Half
Toronto, ON
- $75 to $90 CAD / hour
- Contract
We are recruiting a project manager for our client in Toronto. This is a 6 months contract and fully on site
Added 22 mins ago
S
Health and Safety Coordinator – Alto Project
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…

Stantec

Desktop Support Analyst

101-255 2nd Avenue North, Saskatoon, SK, S7K 3P2, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5-6 years of related experience.
Working hours: 20 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.

Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across Canada. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving. Act as a trusted technical resource for assigned offices and staff by taking ownership of support needs, applying sound judgment, collaborating with other IT resources, and contributing to continuous improvement initiatives that enhance the employee technology experience.

Your Key Responsibilities

Provide excellent, customer focused support with professionalism and follow-through.
Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.
Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate.
Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed.
Coordinate with office staff and IT teams during scheduled hardware refresh activities.
Create and maintain accurate, consistent records for all support requests.
Monitor progress on issue resolution and keep users informed of status and next steps.
Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients.
Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions. Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization

Qualifications

Your Capabilities and Credentials

Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).

Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.
Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed.
Experience with ServiceNow, engineering design applications and boardroom equipment is a plus.
Experience working in an ITIL based and SOX compliant organization is a plus.
Excellent customer service, communication, and interpersonal skills.
Ability to manage competing priorities and adapt to changing business needs.
Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams.
Ability to work collaboratively, contribute as a team member, and seek or provide assistance when appropriate.
Must be able to move, carry, and manipulate equipment up to 50 pounds.
Valid driver’s license and satisfactory driving record is required.

Education and additional Experience

Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

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More about this job

Responsibilities

Provide customer-focused technical support by configuring hardware and resolving complex software and connectivity issues. Maintain accurate support records and collaborate with regional and corporate IT teams to ensure consistent service delivery.

Requirements

Requires 5-6 years of related experience and a technical degree, diploma, or certificate. Candidates must possess strong troubleshooting skills, proficiency in Microsoft environments, and the ability to lift up to 50 pounds.

Skills

Desktop support
Troubleshooting
Hardware configuration
Windows 11
Microsoft Office 365
SCCM
Customer service
Analytical skills
Technical documentation
ITIL
SOX compliance
ServiceNow
Problem solving
Communication skills
Hardware refresh
Connectivity troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
Wellness program
Health care spending account
Wellness spending account
Employee stock purchase program
Group tax-free savings account
Life insurance
Accidental death & dismemberment insurance
Short-term disability plan
Long-term disability plan
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows 11
Office 365
SCCM
Hardware
Troubleshooting
ServiceNow
ITIL
SOX
Connectivity
Workstations
Printers
Technical Support
Infrastructure
Customer Service
Analytical Skills
Documentation
Information Technology
Hardware Refresh
Root Cause Analysis

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