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Added 9 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
…reviews, security architecture analyses, plan development, and technology implementation and integration. The role also involves running effective customer meetings and risk management…
Added 9 mins ago
PC
AutoCAD TechnicianBuilding Science & Sustainability Group
Pinchin Canada
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
…hybrid or remote work. This role reports to the Senior Technical Manager, Building Science &…
Added 9 mins ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
The Global GEO Manager will be part of the Global Digital Marketing team and will help embed Search Engine Optimization (SEO) and Generative Engine Optimization (GEO) across content,…
Added 10 mins ago
AG
Coordinator, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Assist the campaign manager in the setup and execution of various deal types within the DSP, including guaranteed and non-guaranteed deals.
Added 10 mins ago
Casual Mechanic
City of Quinte West
Quinte West, ON
…fleet and related equipment to ensure safe and cost-effective delivery of services. The Mechanic fabricates and/or orders necessary parts, ensures good working order of mechanical…
Added 10 mins ago
W
Lifecycle Asset Data Lead - Buildings
WSP
Toronto, ON
- Full-time
Reporting to the Digital Solutions Manager – Buildings, you will work with project delivery teams across Canada to build capabilities to ensure that the asset information WSP delivers to…
Added 10 mins ago
QP
Community Manager
QuadReal Property Group
Vancouver, BC
- Full-time
The Community Manager is responsible for the overall performance of the property and plays an integral role in the successful operation of a residential property. This includes, but is not…
Added 25 mins ago
UO
Platform Engineering Manager
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
The Platform Engineering Manager provides people and technical leadership for core enterprise projects encompassing large, multi-faceted information systems within Enterprise Automation and…
Added 25 mins ago
UO
Applications Technical Lead
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level E2
Added 25 mins ago
T
IT Architect II
TD
Mississauga, ON · Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines - including creation of project documentation of system requirements,…
Added 40 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 40 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 40 mins ago
P
Project Manager – Security Systems Integration | Chargé(e) de projets – Intégration de systèmes de sécurité (PM-001)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking an experienced Project Manager – Security Systems Integration to join our client's team and oversee the coordination and successful delivery of electronic security projects…
Added 40 mins ago
CO
EVENTS SPECIALIST
City of Brampton
Brampton, ON
- Full-time
Reporting to the Manager, Events & Protocol, as part of a team, this position will be responsible for providing service excellence to stakeholders and participants in the delivery of…
Added 40 mins ago
BT
Project Manager - Infrastructure Transitions and SharePoint Migration
Buchanan Technologies
Brampton, ON
- Contract
Relevant postsecondary education in Information Technology, Business, Project Management, or equivalent practical experience.
Added 40 mins ago
KD
Project Coordinator
Kelly Deck Design
Vancouver, BC
- Full-time
The Project Coordinator reports to the Business and Operations Manager.
Added 40 mins ago
B
Senior Eddy Current Specialist
BWXT
Kitchener, ON
- Full-time
Maintain current knowledge of inspection technology advancements and look for improvements and efficiencies to complete inspections.
Added 40 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
…sourcing, stakeholder consulting, assessment, candidate care, technology, data literacy, and project…
Added 40 mins ago
MS
Senior Electronic Warfare Systems Engineer
MDA Space
Ottawa, ON · Kanata, ON
- Full-time
…building on more than five decades of trusted Canadian defence delivery, 49North operates as a sovereign Canadian provider of mission-critical C4ISR systems, bringing disciplined…
Added 40 mins ago
M
Search Engine Optimization Manager
Manulife
Toronto, ON
- Full-time
We are seeking a highly experienced Search Engine Optimization Manager to lead North American SEO & GEO programs while supporting global SEO initiatives across the organization. This role…
Added 40 mins ago
E
Business Analyst Specialist I - Marketing & Risk Management
Enbridge
Calgary, AB
- Full-time
Bring five or more years of progressive experience in IT support, systems analysis, business analysis, demand management, project coordination, or technology delivery.
Added 40 mins ago
Industrial Cybersecurity Senior Consultant 1
Black & Veatch Family of Companies
Markham, ON
…reviews, security architecture analyses, plan development, and technology implementation and integration. The role also involves running effective customer meetings and risk management…
Added 40 mins ago
Senior Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
The Information Services Division is currently looking for a Senior Technical Specialist. In this position, you will provide senior-level technical leadership for the design,…
Added 1 hour ago
V|
Gestionnaire de projets / Project Manager
Veolia | North America
Montreal, QC
- Full-time
Fournir l’information nécessaire à la préparation des factures au département de la comptabilité
Added 1 hour ago
S
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys
Toronto, ON
- Contract
As a Delivery Manager in Personalization and Marketing, you will lead the end-to-end delivery of multiple Advanced Analytics and AI/ML initiatives, overseeing planning, execution,…

Stantec

Desktop Support Analyst

101-255 2nd Avenue North, Saskatoon, SK, S7K 3P2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5-6 years of related experience.
Working hours: 20 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.

Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across Canada. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving. Act as a trusted technical resource for assigned offices and staff by taking ownership of support needs, applying sound judgment, collaborating with other IT resources, and contributing to continuous improvement initiatives that enhance the employee technology experience.

Your Key Responsibilities

Provide excellent, customer focused support with professionalism and follow-through.
Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.
Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate.
Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed.
Coordinate with office staff and IT teams during scheduled hardware refresh activities.
Create and maintain accurate, consistent records for all support requests.
Monitor progress on issue resolution and keep users informed of status and next steps.
Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients.
Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions. Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization

Qualifications

Your Capabilities and Credentials

Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).

Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.
Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed.
Experience with ServiceNow, engineering design applications and boardroom equipment is a plus.
Experience working in an ITIL based and SOX compliant organization is a plus.
Excellent customer service, communication, and interpersonal skills.
Ability to manage competing priorities and adapt to changing business needs.
Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams.
Ability to work collaboratively, contribute as a team member, and seek or provide assistance when appropriate.
Must be able to move, carry, and manipulate equipment up to 50 pounds.
Valid driver’s license and satisfactory driving record is required.

Education and additional Experience

Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

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More about this job

Responsibilities

Provide customer-focused technical support by configuring hardware and resolving complex software and connectivity issues. Maintain accurate support records and collaborate with regional and corporate IT teams to ensure consistent service delivery.

Requirements

Requires 5-6 years of related experience and a technical degree, diploma, or certificate. Candidates must possess strong troubleshooting skills, proficiency in Microsoft environments, and the ability to lift up to 50 pounds.

Skills

Desktop support
Troubleshooting
Hardware configuration
Windows 11
Microsoft Office 365
SCCM
Customer service
Analytical skills
Technical documentation
ITIL
SOX compliance
ServiceNow
Problem solving
Communication skills
Hardware refresh
Connectivity troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
Wellness program
Health care spending account
Wellness spending account
Employee stock purchase program
Group tax-free savings account
Life insurance
Accidental death & dismemberment insurance
Short-term disability plan
Long-term disability plan
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows 11
Office 365
SCCM
Hardware
Troubleshooting
ServiceNow
ITIL
SOX
Connectivity
Workstations
Printers
Technical Support
Infrastructure
Customer Service
Analytical Skills
Documentation
Information Technology
Hardware Refresh
Root Cause Analysis

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