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Added 11 mins ago
RG
Director, Financial Reporting
Regional Group
Ottawa, ON
- Full-time
The Director establishes common accounting policies, reporting standards, controls and close practices across the Finance organization while preserving the specialized knowledge and system…
Added 11 mins ago
GO
Manager, Finance and Budget
Government of Nunavut Recruitment
Arviat, NU
- Full-time
Reporting to the Chief Financial Officer (CFO), the Manager, Finance and Budget provides college-wide leadership and oversight of financial planning, budgeting, forecasting, and financial…
Added 11 mins ago
B
BMO Capital Markets Summer 2027 Investment Banking Analyst, Toronto
BMO
Toronto, ON · FCP
- Full-time
Proven track record of excellent academic standing, extra curricular participation and demonstrated interest in finance
Added 26 mins ago
T
Software Engineer II - Angular UI
TD
Toronto, ON
- Full-time
Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
Added 26 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
…responsible for building, developing and leading a team of Senior Manager & Team Leaders to meet the business and personal needs of our clients and drive business growth. Clients typically…
Added 26 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 26 mins ago
M
Digital Product Owner
Manulife
Waterloo, ON · Montreal, QC
- Full-time
Contribute to product strategy development by analyzing user feedback and competitive insights and assist in crafting product roadmaps aligned with strategic goals.
Added 26 mins ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
- Full-time
Partner with R&D, Quality, Manufacturing, Commercial, Finance, Materials Management and the Canadian Business Unit to define requirements, technical specifications, project economics and…
Added 26 mins ago
Incentives and Capital Investments - SRED Finance - Manager - Toronto
EY
Toronto, ON
As a Manager, you’ll lead client engagements, identify incentive opportunities and help clients navigate the financial and tax considerations behind their investments. You’ll work with…
Added 26 mins ago
Manager, Investigations and Compliance
The Government of Nova Scotia
Halifax, NS
Reporting to the Director of Investigations & Compliance, the Manager of Investigations & Compliance provides operational and program management of Immigration Branch program integrity…
Added 27 mins ago
P
Senior Revenue Operations Manager
Pepper
Canada
- Full-time
Partner with GTM leaders. Work closely with Sales, SDR, CS, Marketing, and Finance leadership to understand their goals and how they actually work day to day.
Added 27 mins ago
W
Gestionnaire de comptes médias payants/ Paid Media Account Manager
Webtmize
Montreal, QC
- Full-time
Responsible for weekly reporting of KPIs and strategic insights to clients, ensuring the report includes site analytics that are always captured appropriately ( Google Analytics, Google Tag…
Added 41 mins ago
MF
Senior Manager, Investment Product Governance & Oversight
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The role will regularly support senior leadership and committee discussions relating to product outcomes, Portfolio Manager effectiveness, investment risk, and strategic product decisions.
Added 41 mins ago
ZT
Senior Manager Technical Program Management
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
We are seeking a Senior Manager of Technical Program Manager (software and hardware) with proven functional leadership ability to develop a team of program managers operating across all…
Added 41 mins ago
PC
Capital Markets and Accounting Advisory Services, Senior Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As a CMAAS Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include but isn't limited to:
Added 56 mins ago
T
Audit Manager I, TD Securities (1149)
TD
Toronto, ON
- Full-time
Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of…
Added 1 hour ago
D
Regional Manager, Ontario and Northwestern Quebec
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Regional Manager, Ontario and Northwestern Quebec, you’ll provide strategic leadership to drive sustainable, profitable growth for Private Wealth Management in your territory. You’ll…
Added 1 hour ago
CM
Audit Manager
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative…
Added 1 hour ago
IC
Trade Compliance & Logistics Manager
IDEX Corporation
Waterloo, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 1 hour ago
Project Manager
The Canada Life Assurance Company
Toronto, ON
The Project Manager plays a critical role in leading digital transformation projects within the Technology PMO, delivering innovative solutions that modernize insurance benefits and…
Added 1 hour ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Senior Project Manager plays a critical role in leading large, high-risk, multi-workstream digital transformation projects with significant business impact, within the Technology PMO,…
Added 1 hour ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…capital for AIP's suite of investment products, and building strategic partnerships with smaller asset managers, intermediary channels and family offices. The ideal candidate is an…
Added 1 hour ago
Program Manager, Product Change and Development
Westerkirk
Calgary, AB · Mississauga, ON
The Program Manager, Product Change Management & Development reports to the Director, Product Planning and Improvement and will liaise with internal departments in the areas of Engineering,…
Added 2 hours ago
S
Desktop Support Analyst
Stantec
Saskatoon, SK
- Full-time
…Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By…
Added 3 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…delivery of critical care services. This leadership role combines strategic management of patient flow across the organization with operational oversight of ICU (including Respiratory…

Stantec

Desktop Support Analyst

101-255 2nd Avenue North, Saskatoon, SK, S7K 3P2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5-6 years of related experience.
Working hours: 20 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.

Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across Canada. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving. Act as a trusted technical resource for assigned offices and staff by taking ownership of support needs, applying sound judgment, collaborating with other IT resources, and contributing to continuous improvement initiatives that enhance the employee technology experience.

Your Key Responsibilities

Provide excellent, customer focused support with professionalism and follow-through.
Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.
Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate.
Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed.
Coordinate with office staff and IT teams during scheduled hardware refresh activities.
Create and maintain accurate, consistent records for all support requests.
Monitor progress on issue resolution and keep users informed of status and next steps.
Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients.
Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions. Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization

Qualifications

Your Capabilities and Credentials

Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).

Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.
Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed.
Experience with ServiceNow, engineering design applications and boardroom equipment is a plus.
Experience working in an ITIL based and SOX compliant organization is a plus.
Excellent customer service, communication, and interpersonal skills.
Ability to manage competing priorities and adapt to changing business needs.
Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams.
Ability to work collaboratively, contribute as a team member, and seek or provide assistance when appropriate.
Must be able to move, carry, and manipulate equipment up to 50 pounds.
Valid driver’s license and satisfactory driving record is required.

Education and additional Experience

Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

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More about this job

Responsibilities

Provide customer-focused technical support by configuring hardware and resolving complex software and connectivity issues. Maintain accurate support records and collaborate with regional and corporate IT teams to ensure consistent service delivery.

Requirements

Requires 5-6 years of related experience and a technical degree, diploma, or certificate. Candidates must possess strong troubleshooting skills, proficiency in Microsoft environments, and the ability to lift up to 50 pounds.

Skills

Desktop support
Troubleshooting
Hardware configuration
Windows 11
Microsoft Office 365
SCCM
Customer service
Analytical skills
Technical documentation
ITIL
SOX compliance
ServiceNow
Problem solving
Communication skills
Hardware refresh
Connectivity troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
Wellness program
Health care spending account
Wellness spending account
Employee stock purchase program
Group tax-free savings account
Life insurance
Accidental death & dismemberment insurance
Short-term disability plan
Long-term disability plan
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows 11
Office 365
SCCM
Hardware
Troubleshooting
ServiceNow
ITIL
SOX
Connectivity
Workstations
Printers
Technical Support
Infrastructure
Customer Service
Analytical Skills
Documentation
Information Technology
Hardware Refresh
Root Cause Analysis

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