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Added 11 mins ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 11 mins ago
DT
Onsite Field Services Technician, Voisey’s Bay, NL
DXC Technology
NL · CAN NL Home based (CSC Location)
- Full-time
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations -…
Added 11 mins ago
DT
Onsite Field Services Technician, Voisey’s Bay, NL
DXC Technology
NL · CAN NL Home based (CSC Location)
- Full-time
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations -…
Added 27 mins ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of…
Added 27 mins ago
Quality Designer Co-op (Summer 2027)
Electronic Arts
Vancouver, BC
…actionable insights that support our game teams to optimize software performance and elevate gameplay. Their dedicated efforts ensure that we deliver cutting-edge entertainment experiences…
Added 42 mins ago
FC
Document Control Coordinator
FCC Construcción
Toronto, ON
- Contract
…present in 25 countries, and its activities cover all areas of engineering and construction. It is a leader in the execution of transport infrastructure, as well as in residential and…
Added 42 mins ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
The Granite Club is looking for a full-time Food & Beverage Outlets Manager who oversees all facets of the day-to-day operations of the restaurant outlets at the Granite Club, including…
Added 42 mins ago
TT
Equipment Engineer, Mechanical (13932)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Reports to: Manager, Vehicle Maintenance Engineering
Added 57 mins ago
T
Sr. Product Solution Analyst, TD Securities
TD
Toronto, ON
- Full-time
…technology solution team. This position reports directly to the Manager, Engineering within the Global Equity Derivatives & Synthetic Prime Solutions…
Added 57 mins ago
Senior Mechanical Design Engineer
Type One Energy
Vancouver, BC
Bachelor’s degree in a relevant engineering discipline, Master’s degree is preferred.
Added 1 hour ago
Manager, Application Security
The Canada Life Assurance Company
Toronto, ON
The Manager, Application Security will lead the organization’s application security program, ensuring secure design, development, and deployment of applications. This role requires deep…
Added 1 hour ago
P
Manager, Data Integration
Prophix
Remote, Canada
- Full-time
- Remote
As the Manager, Data Integration, you lead the team responsible for connecting customer source systems to Prophix's software. You own the integration function within Professional Services…
Added 1 hour ago
ASIC Digital Design, Manager- 19315
Synopsys
Markham, ON
You have built a career in firmware at the boundary between hardware, software, and analog. You bring deep expertise in developing product features and customer-specific enhancements, also…
Added 1 hour ago
AP
Test Analyst
Aulton Pharmaceuticals
Canada
- Full-time
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is preferred.
Added 1 hour ago
QM
Senior Project Manager - Technology & Systems Implementation
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Position: Senior Project Manager - Technology & Systems Implementation
Added 1 hour ago
QT
Gestionnaire du programme technique / Technical Program Manager
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Position: Technical Program Manager | Safety Software
Added 1 hour ago
H
Heavy Civil Project Manager
Hays
Vaughan, ON
- $130,000 to $150,000 CAD / year
- Full-time
As the Project Manager, you will bring an Engineering Degree (Civil Engineering preferred), or a Construction Management Degree with Civil Construction experience; 8–10 years of…
Added 1 hour ago
Technical Account Manager
Axon
Ottawa, ON
…and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our…
Added 1 hour ago
Technical Program Manager, Platform Services
Motive
Vancouver, BC
…horizontal initiatives. We are looking for a Technical Program Manager to join as a strategic operational leader. Reporting directly to the VP of Platform Services, this role will drive…
Added 1 hour ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Delivery Manager – Personalization and Marketing
Added 1 hour ago
BL
Project Manager
Buttcon Limited
Ottawa, ON · Kanata, Ontario
- Full-time
Reporting to the Manager of Operations, the Project Manager will work directly with clients and various departments within the company to ensure a project is delivered on time and within…
Added 1 hour ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Act as project manager across projects ranging from small assignments to large, complex programs.
Added 1 hour ago
P
Manager, Data Integration
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
As the Manager, Data Integration, you lead the team responsible for connecting customer source systems to Prophix's software. You own the integration function within Professional Services…
Added 1 hour ago
AI
Snowflake Admin
Avanciers Inc.
Markham, ON
- Full-time
7 or more years of hands-on experience with Snowflake administration, platform engineering, or cloud data platform operations.
Added 1 hour ago
E
Project Coordinator (Time and Material)
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Working closing under the guidance and direction of the Project Manager and Superintendent, learn EllisDon systems and methods.

Stantec

Desktop Support Analyst

101-255 2nd Avenue North, Saskatoon, SK, S7K 3P2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5-6 years of related experience.
Working hours: 20 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.

Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across Canada. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving. Act as a trusted technical resource for assigned offices and staff by taking ownership of support needs, applying sound judgment, collaborating with other IT resources, and contributing to continuous improvement initiatives that enhance the employee technology experience.

Your Key Responsibilities

Provide excellent, customer focused support with professionalism and follow-through.
Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.
Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate.
Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed.
Coordinate with office staff and IT teams during scheduled hardware refresh activities.
Create and maintain accurate, consistent records for all support requests.
Monitor progress on issue resolution and keep users informed of status and next steps.
Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients.
Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions. Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization

Qualifications

Your Capabilities and Credentials

Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).

Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.
Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed.
Experience with ServiceNow, engineering design applications and boardroom equipment is a plus.
Experience working in an ITIL based and SOX compliant organization is a plus.
Excellent customer service, communication, and interpersonal skills.
Ability to manage competing priorities and adapt to changing business needs.
Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams.
Ability to work collaboratively, contribute as a team member, and seek or provide assistance when appropriate.
Must be able to move, carry, and manipulate equipment up to 50 pounds.
Valid driver’s license and satisfactory driving record is required.

Education and additional Experience

Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

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More about this job

Responsibilities

Provide customer-focused technical support by configuring hardware and resolving complex software and connectivity issues. Maintain accurate support records and collaborate with regional and corporate IT teams to ensure consistent service delivery.

Requirements

Requires 5-6 years of related experience and a technical degree, diploma, or certificate. Candidates must possess strong troubleshooting skills, proficiency in Microsoft environments, and the ability to lift up to 50 pounds.

Skills

Desktop support
Troubleshooting
Hardware configuration
Windows 11
Microsoft Office 365
SCCM
Customer service
Analytical skills
Technical documentation
ITIL
SOX compliance
ServiceNow
Problem solving
Communication skills
Hardware refresh
Connectivity troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
Wellness program
Health care spending account
Wellness spending account
Employee stock purchase program
Group tax-free savings account
Life insurance
Accidental death & dismemberment insurance
Short-term disability plan
Long-term disability plan
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows 11
Office 365
SCCM
Hardware
Troubleshooting
ServiceNow
ITIL
SOX
Connectivity
Workstations
Printers
Technical Support
Infrastructure
Customer Service
Analytical Skills
Documentation
Information Technology
Hardware Refresh
Root Cause Analysis

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