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Added 6 mins ago
OC
Development Coordinator
Orbis Canada
Canada
- Full-time
The Development Coordinator will report to the Manager, Events & Special Initiatives and work closely with the CEO and Vice President. The position will also collaborate with various…
Added 6 mins ago
OP
Electrical Plant Engineer
Ontario Power Generation
Atikokan, ON
- Full-time
Reporting to the Plant Technical Support Manager, the Electrical Engineer - Hydro has technical responsibility for interpreting, organizing, executing, and coordinating projects that are…
Added 6 mins ago
MD
Production Control Analyst - Electronic Data Processing Operations Technician 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Step into a role where your technical expertise keeps Minnesota’s critical systems running smoothly. As a Production Control Analyst with MNIT, you’ll oversee complex batch processing…
Added 6 mins ago
KI
PL/SQL Developer in Montreal, QC- Canada - Interviews this weekend
KPG99 INC
Montreal, QC
- Contract
Ability to gather business requirements and translate them into technical solutions
Added 6 mins ago
D
Alliance Marketing Manager, SAP 12 Month Fixed Term Contract
Deloitte
Toronto, ON
- Full-time
The Alliance Marketing Manager is responsible for developing and implementing assigned global marketing plans and projects, and for building and maintaining relationships with internal and…
Added 6 mins ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
- Technical writing to support change management program
Added 6 mins ago
A
Deputy Manager, Airside Civil Engineering
AECOM
Mississauga, ON
- $130,000 to $180,000 CAD / year
- Full-time
AECOM is seeking a Deputy Manager, Airside Civil Engineering for its Mississauga team. The role supports planning, engineering and architecture activities across a large aviation capital…
Added 6 mins ago
SMB Customer Success Manager
Guesty
Canada
…transforming how the industry works - from guest experience to business…
Added 22 mins ago
FH
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Fuze HR Solutions
Montreal, QC
- Full-time
Do you have experience in technical B2B sales and enjoy developing strong long-term business relationships?
Added 22 mins ago
MS
Senior Product Manager
MSZ Systems
Toronto, ON
- Contract
MSZ Systems is seeking an experienced Senior Product Manager to lead the development and delivery of a modern digital registration and permit management system
Added 22 mins ago
MM
Global Financial Crime Screening Operations Manager
Marsh McLennan
Toronto, ON
- Full-time
…products, responsible for providing clear written directions, business requirements and technical support on data feed builds to make sure screening meets legal, regulatory and Marsh's…
Added 22 mins ago
General Manager, Ontario
F12.net
Markham, ON
The Position: Reporting to the COO, the General Manager (GM) is responsible for F12’s financial and operational performance at the provincial or regional level with a focus on driving…
Added 22 mins ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
The Granite Club is looking for a full-time Food & Beverage Outlets Manager who oversees all facets of the day-to-day operations of the restaurant outlets at the Granite Club, including…
Added 22 mins ago
HRIS Manager
Superior Plus Propane Talent Acquisition
Cambridge, ON
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Added 22 mins ago
A
Communications Manager
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
Reporting to the Head of Communications, Canada, the Communications Manager is responsible for developing and executing integrated communications strategies that support ADP Canada's…
Added 22 mins ago
Warehouse Automation Specialist
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Brantford, ON
Support system enhancements, master data accuracy, and process standardization in collaboration with the technical manager, IT, Engineers and external suppliers
Added 22 mins ago
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Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
…roles supporting OPTrust investment and pension activities. The Manager, Corporate Reporting and Financial Services supports accurate, timely, and compliant reporting for the Fund and…
Added 22 mins ago
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Co-Op Student - Project Support (DA)
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- Internship
…controlling externally driven project financials from project development through to project execution and project completion. This Co-Op position will report to the Manager, Project…
Added 22 mins ago
TS
Administrative Assistant
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Windsor, ON
- Full-time
Acting as Centre’s timekeeper to utilize information from employee timesheets, input working hours in a timely and accurate manner in the Workday system for Manager approval.
Added 22 mins ago
NP
Director, Internal Controls & Finance Transformation
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Toronto, ON
- $140,000 to $170,000 CAD / year
- Full-time
Neo operates three business segments: Magnequench, Chemicals & Oxides, and Rare Metals. With a global footprint, we have eight manufacturing facilities across China, the United States,…
Added 22 mins ago
JP
Spécialiste, Affaires réglementaires / Regulatory Affairs Specialist
Jubilant Pharma Limited
Montreal, QC
- Full-time
Reporting to the Manager, Regulatory Affairs, the Regulatory Affairs Specialist ensures that company products meet all applicable regulatory requirements. This role supports regulatory…
Added 22 mins ago
TF
Senior Manager
the Finance Group
Ottawa, ON
- $130,000 to $150,000 CAD / year
- Full-time
Provide coaching, mentorship, and technical guidance to team members, supporting their professional development.
Added 37 mins ago
M
Senior Manager Delivery - Electrification Team (Development and Design)
Mace
Toronto, ON
- Full-time
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
Added 37 mins ago
M
Senior Manager Delivery - Electrification Team (Construction)
Mace
Toronto, ON
- Full-time
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
Added 37 mins ago
M
Access Project Manager - Electrification Team
Mace
Toronto, ON
- Full-time
Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Stantec

Desktop Support Analyst

101-255 2nd Avenue North, Saskatoon, SK, S7K 3P2, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5-6 years of related experience.
Working hours: 20 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Opportunity

Grow with the best. Join a smart, creative, and inspired team that supports operational excellence across the organization. The Stantec community unites more than 34,000 employees working in over 450 locations across six continents. Our Functional Services Teams (FSTs) include Corporate Development, Finance, Human Resources, HSSE, IT, Legal, Marketing/Communications, Practice Services, and Real Estate and Procurement. By bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs play a vital role in strengthening our company and supporting our people.

Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting Information Technology Services. Collaborate with experienced Desktop Support and IT staff across Canada. Work with peers on strategic IT initiatives that improve tools, processes, and end user experience. Support a wide range of IT issues in a challenging environment that values strong troubleshooting skills and practical problem solving. Act as a trusted technical resource for assigned offices and staff by taking ownership of support needs, applying sound judgment, collaborating with other IT resources, and contributing to continuous improvement initiatives that enhance the employee technology experience.

Your Key Responsibilities

Provide excellent, customer focused support with professionalism and follow-through.
Configure and reconfigure hardware, including workstations and printers, supporting new office setups and acquisition activities.
Analyze and resolve end user hardware, software, and connectivity issues, including more complex technical problems, using available resources and established escalation paths when appropriate.
Take ownership of technology support for assigned offices and staff while collaborating with immediate, regional, and corporate IT teams as needed.
Coordinate with office staff and IT teams during scheduled hardware refresh activities.
Create and maintain accurate, consistent records for all support requests.
Monitor progress on issue resolution and keep users informed of status and next steps.
Maintain current knowledge of supported technologies and support policies to deliver accurate, effective solutions and recommend service improvements for internal clients.
Follow established IT policies, standards, procedures, and security requirements when delivering support and implementing solutions. Share knowledge, documentation, and practical solutions with peers to support consistent service delivery across the IT organization

Qualifications

Your Capabilities and Credentials

Proven competence in a Microsoft Windows environment, including Windows 11, Microsoft Office 365, and Microsoft System Center Configuration Manager (SCCM).

Strong knowledge of PC hardware with hands on experience setting up, configuring, and rebuilding workstations.
Demonstrated troubleshooting and analytical skills with the ability to resolve more complex technical issues and identify root causes while using available resources and engaging appropriate support teams when needed.
Experience with ServiceNow, engineering design applications and boardroom equipment is a plus.
Experience working in an ITIL based and SOX compliant organization is a plus.
Excellent customer service, communication, and interpersonal skills.
Ability to manage competing priorities and adapt to changing business needs.
Ability to communicate technical information, issue status, solutions, and next steps clearly and effectively to users, business stakeholders, and IT teams.
Ability to work collaboratively, contribute as a team member, and seek or provide assistance when appropriate.
Must be able to move, carry, and manipulate equipment up to 50 pounds.
Valid driver’s license and satisfactory driving record is required.

Education and additional Experience

Minimum of 5-6 years of related experience.
Technical degree/diploma/certificate or equivalent in related field; or equivalent combination of education and experience may be considered.

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

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More about this job

Responsibilities

Provide customer-focused technical support by configuring hardware and resolving complex software and connectivity issues. Maintain accurate support records and collaborate with regional and corporate IT teams to ensure consistent service delivery.

Requirements

Requires 5-6 years of related experience and a technical degree, diploma, or certificate. Candidates must possess strong troubleshooting skills, proficiency in Microsoft environments, and the ability to lift up to 50 pounds.

Skills

Desktop support
Troubleshooting
Hardware configuration
Windows 11
Microsoft Office 365
SCCM
Customer service
Analytical skills
Technical documentation
ITIL
SOX compliance
ServiceNow
Problem solving
Communication skills
Hardware refresh
Connectivity troubleshooting

Benefits

Health insurance
Dental insurance
Vision insurance
Wellness program
Health care spending account
Wellness spending account
Employee stock purchase program
Group tax-free savings account
Life insurance
Accidental death & dismemberment insurance
Short-term disability plan
Long-term disability plan
Emergency travel benefits
Tuition reimbursement
Professional membership fee coverage
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Windows 11
Office 365
SCCM
Hardware
Troubleshooting
ServiceNow
ITIL
SOX
Connectivity
Workstations
Printers
Technical Support
Infrastructure
Customer Service
Analytical Skills
Documentation
Information Technology
Hardware Refresh
Root Cause Analysis

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