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Added 1 min ago
Designer, Motor Engineering
Dana Incorporated
Boucherville, QC
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both…
Added 1 min ago
GT
Control Systems Engineer
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
For over 50 years, International Submarine Engineering (ISE) has been a world leader in the production of manned and unmanned underwater vehicles.
Added 1 min ago
R
Senior Fullstack Developer (Ruby on Rails / React)
RewardOps
Toronto, ON
- Full-time
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are…
Added 1 min ago
TC
Warehouse Associate
TopBuild Corp.
Toronto, ON
- Full-time
…distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50…
Added 1 min ago
BS
Full-Time Sales Associate
Browns Shoes
Waterloo, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 1 min ago
JI
Terminal Manager
J.D. Irving, Limited
Truro, NS
- Full-time
The ideal candidate is an experienced operations leader with a strong background in warehouse, distribution, transportation, and inventory management. You thrive in a fast-paced…
Added 1 min ago
C
Communications Officer (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Halifax, NS
- Full-time
…and broadcasting industry? Do you have demonstrated events experience, proven writing experience and an interest in working with an enthusiastic team on all things communications and…
Added 1 min ago
S
Print Control Operator - Zund
StickerYou
Toronto, ON
- $18 to $20 CAD / hour
- Full-time
StickerYou is a global e-commerce leader in custom-printed, die-cut products that empower businesses and consumers to create professional-grade materials for marketing, packaging, décor and…
Added 1 min ago
O
Property Administrator
OMERS
Toronto, ON · Head Office Toronto
- Full-time
This role offers the opportunity to build experience in revenue control, tenant billing, collections, cash application, and customer support within a centralized lease-to-cash model, while…
Added 1 min ago
BI
Hydrovac Operator
Badger Infrastructure Solutions Ltd
Grande Prairie, AB
- Full-time
Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing…
Added 1 min ago
BI
Assistant Hydrovac Operator
Badger Infrastructure Solutions Ltd
Grande Prairie, AB
- Full-time
Badger Infrastructure Solutions is the industry leader in non-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing…
Added 1 min ago
T
Solution Architect III
TD
London, ON · Toronto, ON
- Full-time
With a strong focus on customer and colleague experience, you will help modernize how customers discover, apply for and manage products across channels, while equipping branch advisors with…
Added 1 min ago
T
Full Stack Architect
TD
London, ON · Toronto, ON
- Full-time
Join a high-impact architecture team shaping the future of customer engagement across onboarding, customer management, and advice. This role will design and deliver scalable, compliant, and…
Added 1 min ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Personal Banking Associate (Part Time ,18.75h)- Chabanel, Montreal
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Personal Banking Associate - Dorval (18.75 hours)
TD
Montreal, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Personal Banking Associate Trainee - Dollard-des-Ormeaux (Full time)
TD
Dollard-Des Ormeaux, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
JS
Senior Fullstack Developer (Ruby on Rails / React)
Jonas Software
Toronto, ON
- Full-time
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are…
Added 1 min ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC
- Full-time
Work with the project leader to manage change requests, solution testing and the implementation strategy for the application and technology component. Ensure availability of the application…
Added 1 min ago
B
Senior Financial Analyst (FA III)
BGIS
Markham, ON
- Full-time
3-6 years of progressive experience in public accounting or industry roles
Added 16 mins ago
J
Enterprise Account Executive
JAGGAER
Canada
- Full-time
Serve as a trusted advisor and thought leader to key stakeholders
Added 16 mins ago
QM
Représentant des comptes de vente au détail / Retail Sales Account Representative
Quantum Management Services Ltd.
Montreal, QC
- $60,000 to $67,000 CAD / year
- Contract
- Une expérience préalable dans la vente au détail, les cosmétiques ou le conseil en beauté.
Added 16 mins ago
A
Lead Developer - Guidewire PC/BC
Akkodis
Toronto, ON
- Contract
We are seeking a seasoned Lead Developer with extensive Guidewire PolicyCenter and BillingCenter experience to lead the design, development, and implementation of complex insurance…
Added 16 mins ago
L
7711-3rd Key(H)
Lids
Saskatoon, SK
- $16.2 USD / hour
- Part-time
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…

Staples Business

Retail General Manager

North Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial performance, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably in a General Manager role. Strong leadership, communication, and organizational skills are required to manage teams and achieve business targets in a fast-paced environment.

Skills

Retail management
Operational excellence
Sales leadership
Customer service
Financial management
Budgeting
Business development
Team leadership
Talent development
Coaching
Communication
Strategic planning
Asset protection
Health and safety compliance
Multi-tasking
Prioritization

Benefits

Associate discount
Health benefits
Dental benefits
Competitive PTO
Personal days
RRSP program
DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
General Manager
Operational excellence
Sales culture
Brand standards
Customer-first mentality
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health & Safety
Compliance
Strategic vision
Floor leadership
Performance management
Retail operations

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