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Staples Canada

Wireless Sales Consultant

Cranbrook, BC, Canada

Part-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Experience: 3 months to 1 year of wireless sales or sales experience
Posting language: English
Posted: Nov 14, 2026

Original job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
Responsible for achieving personal sales goals
Maintain company merchandising standards, including current pricing
Support asset protection procedures and privacy standards
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

3 months to 1 year of wireless sales or sales experience
Customer focus and service orientation
Demonstrates strong selling ability
Demonstrates ability to coach others
Capacity to communicate with clients effectively using a variety of mediums
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Technology savvy
Curious
Approachable
Passionate
Problem solver

Some perks and benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Wireless Sales Consultant at Staples Canada will identify and close wireless and wireline sales, advise customers on products and services, and follow up after purchases. The role also involves sharing offers with the store team, maintaining merchandising and pricing standards, and escalating customer concerns to management.

Requirements

Staples Canada needs candidates with 3 months to 1 year of wireless or general sales experience, strong selling and customer service skills, and the ability to coach others. Candidates should be technology savvy, organized, and comfortable communicating through multiple channels.

Skills

Wireless product knowledge
Sales closing
Cross-selling and upselling
Product and service expertise
Customer follow-up
Coaching
Merchandising
Pricing accuracy
Conflict resolution
Escalation to management
Multi-channel communication
Time management
Prioritization
Technology troubleshooting
Asset protection procedures
Privacy standards

Benefits

Associate discount
Health and dental benefits
RRSP/DPSP
Performance bonuses
Learning and development programs

Keywords

wireless sales
wireless consultant
retail sales
mobile phone sales
wireline sales
customer service
product expertise
sales representative
retail salesperson
coaching
merchandising
Staples
part-time retail
sales associate
cellular plans
telecommunications sales

Seniority

Entry level

Perks

Retirement plan
Performance bonus
Employee discount

Tools

mobile app
intranet

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Work requirements

Jobs in Canada