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Added 5 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 5 mins ago
I
Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
Serves as project manager on projects. Responsible for the development, implementation, and management of any projects assigned to them as their project. Supervise plant personnel and…
Added 6 mins ago
T
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TD
Montreal, QC
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online…
Added 6 mins ago
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TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
Serve as the primary relationship owner for clients requiring specialized banking solutions during the earliest stages of company development.
Added 6 mins ago
C
Ag Solutions Summer Student
Co-op
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- Full-time
Reporting to the Ag Solutions Sales and Operations Manager, you’ll be part of the day-to-day work that keeps our Ag Solutions division moving. You’ll support our team, assist customers, and…
Added 6 mins ago
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Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
- Full-time
Added 6 mins ago
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Audit Manager, Technology Operations & Security
CIBC
Toronto, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 6 mins ago
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Mortgage Specialist
BMO
Hamilton, ON
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 6 mins ago
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Market Leader Financial Planning
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Toronto, ON
- Full-time
Attracts, retains, and enables the career development of top talent.
Added 6 mins ago
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- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
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Mortgage Specialist
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Mortgage Specialist
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Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
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Mortgage Specialist
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Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
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Mortgage Specialist
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Sudbury, ON
- Full-time
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Mortgage Specialist
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Mortgage Specialist
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Cambridge, ON
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Guelph, ON
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Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 6 mins ago
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Financial Planner
BMO
Toronto, ON
- Full-time
Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
Added 21 mins ago
AI
Nurse Call & RTLS Technician
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Mississauga, ON
- Full-time
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Added 21 mins ago
AI
Senior BAS System Designer
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Mississauga, ON
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 21 mins ago
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Electromechanical Operations Manager
Ainsworth Inc
Mississauga, ON
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 21 mins ago
AI
HVAC Services Supervisor
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Staples Business

Wireless Sales Supervisor

Mascouche, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

#LetsConnect

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Wireless Sales Supervisor is responsible for driving sales performance and delivering an exceptional customer experience within the wireless department. They lead, coach, and train the team while partnering with management to achieve financial goals and identify new business opportunities.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and diplomatic conflict resolution skills.

Skills

Wireless sales
Customer experience
Team leadership
Sales coaching
Business development
Conflict resolution
Sales target management
Retail operations
Communication
Relationship building
Product knowledge
Recruitment
Onboarding
Asset protection
Privacy policy compliance

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Supervisor
Customer Experience
Sales Targets
Team Leadership
Coaching
Business Development
Wireless Technology
Asset Protection
Privacy Policy
Recruitment
Onboarding
Sales Leads
Referrals
Outreach
Financial Goals
Customer Service

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