Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
TC
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
TJX Canada – Winners, Marshalls, HomeSense
Penticton, BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 13 mins ago
TC
Retail Store Associate Temporary Part Time HomeSense - Crombie Mall
TJX Canada – Winners, Marshalls, HomeSense
North Bay, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 13 mins ago
MI
CN - Business Development Associate
MSC Industrial Supply Co.
Windsor, ON
- Full-time
…and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to…
Added 14 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
W
(CAN) Fashion Associate
Walmart
Brooks, AB
- Full-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 43 mins ago
WC
(CAN) People Greeter
Walmart Canada
Estevan, SK
- Full-time
…creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and…
Added 43 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 43 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 43 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 43 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 43 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 43 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 43 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 43 mins ago
WC
(Can) Front End Checkout Team Associate
Walmart Canada
Collingwood, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 43 mins ago
TC
CAN MARSHALLS STORE 0727 DUFFERIN MALL TEMPORARY PT SALES ASSOCIATE
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 43 mins ago
WC
(CAN) Associé des rayons de la mode
Walmart Canada
Blainville, QC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 43 mins ago
WC
Cashier
Walmart Canada
Kitchener, ON
- Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 43 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 43 mins ago
TC
Winners 508 Harvest Pointe, Part-time Associate
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 43 mins ago
WC
cashier
Walmart Canada
New Glasgow, NS
- Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 43 mins ago
WC
Pharmacy Assistant
Walmart Canada
Truro, NS
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 43 mins ago
WC
Consumables Associate
Walmart Canada
Halifax, NS
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 43 mins ago
WC
(CAN) Stocking 2 Team Lead
Walmart Canada
Selkirk, MB
- Full-time
Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase…
Added 1 hour ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 1 hour ago
C
Sales Associate
Claire's
Toronto, ON
- $17 to $18 CAD / hour
- Part-time
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.

Staples Canada

Service Ontario - Customer Support Specialist (Part Time)

Strathroy, ON, Canada

$18.2 to $20.15 CAD / hour · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $18.2 to $20.15 CAD / hour
Job type: Part-time
Apply by: Dec 5, 2026
Experience: 1-2 years of prior customer service experience is required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Some of what you will do:

Staples’ strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and processes.

In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions. By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, You Will

Provide knowledgeable, consistent, and respectful service to all customers.
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
Complete Ground Control activities to ensure lobby readiness and customer satisfaction.
Share knowledge and support team members through peer learning and training of new associates.
Participate in store huddles, meetings, and complete all required training (including ServiceOntario modules).
Adhere to all health & safety, asset protection, privacy, and policy protocols.
Ensure customer data is handled securely and in compliance with privacy standards.

Some Of What You Need

1-2 years of prior customer service experience is required.
Ability to communicate with customers effectively using a variety of mediums.
Ability to plan, organize and prioritize to effectively serve our customers in a fast-paced environment.
Ability to work effectively with ongoing distractions is necessary.
Attention to detail to ensure data and transaction accuracy.
Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.
Bilingualism English/French is preferred/considered an asset.

Additional Information

Backcheck will be required.
Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire.
This position is based in our retail store environment and includes working a variety of shifts including evenings and Saturdays.
This role requires regular computer use for extended periods throughout the work day.

Some Of What You Will Get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Provide customers with accurate, respectful support for ServiceOntario transactions, explain service details and eligibility, resolve concerns, and refer customers to other departments when appropriate. Maintain lobby readiness and merchandising standards, support team learning, complete required training, and follow privacy, safety, and asset-protection protocols.

Requirements

Requires 1–2 years of customer service experience, effective communication, strong organization and prioritization, attention to detail, and the ability to work amid distractions in a fast-paced environment. Proficiency with Microsoft Office, database programs, and the Internet is required; English/French bilingualism is an asset, and applicants must be at least 18 years old and complete a background check.

Skills

Customer Service
Customer Communication
Problem-Solving
De-Escalation
Attention To Detail
Planning And Organization
Prioritization
Multitasking
Data Accuracy
Microsoft Office
Database Software
Internet Research
Privacy Compliance
Peer Training
Merchandising

Benefits

Associate Discount
Health And Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning And Development Programs

Visa sponsorship

Not detected in the job text

Keywords

ServiceOntario
Customer Support
Customer Service
Government Services
Driver's License Renewals
Health Card Applications
Customer Transactions
Service Details
Fees And Eligibility
Escalated Customer Interactions
De-Escalation
Warm Transfers
Store-Wide Offerings
Merchandising
Ground Control
Peer Learning
New Associate Training
ServiceOntario Training Modules
Microsoft Office
Database Programs
Internet Research
Data Accuracy
Customer Data Privacy
Health And Safety
Asset Protection
Background Check
Retail

Report this job