Jobs in Canada

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Added 10 mins ago
RA
Associate (Part-Time)
Red Apple Stores ULC
Meadow Lake, SK
- Part-time
Added 10 mins ago
TL
Production Associate - Warehouse
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Crane Carrier (Canada) Limited is seeking a PRODUCTION WAREHOUSE Shipping/Receiving Associate who will be responsible for transactions relating to shipping and receiving of heavy-duty truck…
Added 10 mins ago
TT
Retail Store Associate Part Time Winners Smart Centers
The TJX Companies, Inc.
Courtenay, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 10 mins ago
FOIRE D’EMPLOI UNIQLO À MONT-ROYAL (le 11 novembre 2026) MONT-ROYAL JOB FAIR
Uniqlo Canada
Montreal, QC
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 25 mins ago
TC
Associé/Associée de Magasin de Détail Temps Partiel Winners- Place Du Royaume
TJX Companies
Chicoutimi, QC
- Part-time
Added 25 mins ago
TC
Retail Store Associate Part Time Winners - East Village
TJX Companies
Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
TC
Retail Store Associate Part time Seasonal - Winners
TJX Companies
Mississauga, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 40 mins ago
GA
Sales Associate - West Edmonton Mall
Groupe APP - APP Group
AB · Edmonton, AB
- Part-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 40 mins ago
S-
Seasonal Sales Associate - Market Mall
Showcase - Home of the Hottest Trends
Calgary, AB
- Temporary
A high level of customer focus with clear and engaging communication skills
Added 40 mins ago
GA
Associé(e) à la vente / Sales Associate - Royalmount
Groupe APP - APP Group
Montreal, QC
- Full-time
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day…
Added 40 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Beeton, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 40 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 40 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 40 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 40 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 40 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 40 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 56 mins ago
SC
Sales Associate
Staples Canada
Calgary, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 56 mins ago
EL
Beauty Advisor/Freelancer - On-Call - Multibrand - Ottawa,ON
Estée Lauder Companies
Ottawa, ON
- Full-time
…development opportunities, along with a competitive remuneration to support your growth and success within our…
Added 1 hour ago
Seasonal Retail Sales Associate, Scarborough Town Centre
Bell
Toronto, ON · Scarborough, ON
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 hour ago
PD
Delivery Driver
Paranos Delivery Inc
Nisku, AB
- Full-time
Delivery Drivers NEEDED!! to meet growing customer demand and as we approach a busy season.
Added 1 hour ago
SD
Pharmacy Intern, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Black Diamond, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Pharmacy Relief, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 1 hour ago
SC
Sales Associate-Print&Services
Staples Canada
Ottawa, ON · Gloucester, ON
- Part-time
Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.

Staples Canada

Service Ontario - Customer Support Specialist (Part Time)

Tillsonburg, ON, Canada

$18.2 to $20.15 CAD / hour · Part-time

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Job details

Pay: $18.2 to $20.15 CAD / hour
Job type: Part-time
Apply by: Dec 5, 2026
Experience: 1-2 years of prior customer service experience is required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Some of what you will do:

Staples’ strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and processes.

In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions. By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, You Will

Provide knowledgeable, consistent, and respectful service to all customers.
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
Complete Ground Control activities to ensure lobby readiness and customer satisfaction.
Share knowledge and support team members through peer learning and training of new associates.
Participate in store huddles, meetings, and complete all required training (including ServiceOntario modules).
Adhere to all health & safety, asset protection, privacy, and policy protocols.
Ensure customer data is handled securely and in compliance with privacy standards.

Some Of What You Need

1-2 years of prior customer service experience is required.
Ability to communicate with customers effectively using a variety of mediums.
Ability to plan, organize and prioritize to effectively serve our customers in a fast-paced environment.
Ability to work effectively with ongoing distractions is necessary.
Attention to detail to ensure data and transaction accuracy.
Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.
Bilingualism English/French is preferred/considered an asset.

Additional Information

Backcheck will be required.
Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire.
This position is based in our retail store environment and includes working a variety of shifts including evenings and Saturdays.
This role requires regular computer use for extended periods throughout the work day.

Some Of What You Will Get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow1

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide customers with accurate, respectful support for ServiceOntario transactions, explain service details and eligibility, and resolve or escalate concerns. Maintain lobby readiness and merchandising standards, support team learning, and follow privacy, safety, and asset-protection protocols.

Requirements

Requires 1–2 years of customer service experience, effective communication, strong organization and prioritization, attention to detail, and the ability to work amid distractions in a fast-paced environment. Proficiency with Microsoft Office, database programs, and the internet is required; English/French bilingualism is an asset, and applicants must be at least 18 years old.

Skills

Customer Service
Customer Communication
Problem-Solving
De-Escalation
Attention To Detail
Planning And Organization
Prioritization
Multitasking
Data Accuracy
Microsoft Office
Database Software
Internet Research
Privacy Compliance
Merchandising
Peer Training

Benefits

Associate Discount
Health And Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning And Development Programs

Visa sponsorship

Not detected in the job text

Keywords

ServiceOntario
Customer Support
Customer Service
Government Services
Driver's License Renewals
Health Card Applications
Customer Transactions
Service Details
Fees And Eligibility
Escalation Handling
Warm Transfers
Store-Wide Offerings
Merchandising
Ground Control
Microsoft Office
Database Programs
Internet Research
Data Accuracy
Privacy Standards
Health And Safety
Asset Protection
ServiceOntario Training

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