Jobs in Canada

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Added 29 mins ago
CC
autobody technician - collision
Collision Clinic
St. John's, NL
- Full-time
Added 29 mins ago
GT
Tire repairer - automotive service
Guy's Tire Sales Inc.
North Bay, ON
- Full-time
Added 29 mins ago
NR
retail merchandiser
Neptune Retail Solutions
Mississauga, ON
- Part-time
Added 29 mins ago
MG
building operator - maintenance
Martello Group
Calgary, AB
- Full-time
Added 59 mins ago
B
Maintenance / Handyman Associate
Boardwalk
Calgary, AB
- Full-time
2 years maintenance service experience required
Added 59 mins ago
Support Home Provider Residential Services
CASS Human Resources
Calgary, AB
…single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community…
Added 1 hour ago
FC
CAN Driver
FedEx Canada
SK · Corman Park, SK
- Full-time
Good understanding of FedEx products, features of service, general operations.
Added 1 hour ago
FC
CAN Driver
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SK · Corman Park, SK
- Part-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 1 hour ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
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Added 1 hour ago
CW
Maintenance Rides Coaster Carpenter - Full Time/Permanent
Canada's Wonderland
Vaughan, ON
- Full-time
Daily walking and inspections of the wooden coasters and maintaining all required service records and logs
Added 1 hour ago
AU
Mobile Security Professional
Allied Universal
Vancouver, BC
- $21 CAD / hour
- Part-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 1 hour ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Added 1 hour ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Added 1 hour ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Added 1 hour ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Added 1 hour ago
FC
CAN Driver
FedEx Canada
Calgary, AB
- Full-time
Good understanding of FedEx products, features of service, general operations.
Added 1 hour ago
H
Food Services Worker
HealthCareersInSask.ca
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- Part-time
Added 1 hour ago
H
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Kindersley, SK
- Part-time
Job Description: The EMT-ACP will respond to calls for service as per dispatch instructions, providing assessment, treatment and transportation of ill or injured persons. The EMT-ACP will…
Added 1 hour ago
H
Food Services Worker
HealthCareersInSask.ca
Rosetown, SK
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Added 1 hour ago
Primary Care Paramedic
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Churchill, MB
…They collaborate with health care providers, allied emergency service agencies, and other community agencies. This role is responsible for the safe, effective operation and use of vehicles…
Added 1 hour ago
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Valid Manitoba Class 5 driver's license required.
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Primary Care Paramedic
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…They collaborate with health care providers, allied emergency service agencies, and other community agencies. This role is responsible for the safe, effective operation and use of vehicles…
Added 1 hour ago
Nurse 2 - Adult/Pediatrics Nursing Respite
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Winnipeg, MB
Valid Manitoba Class 5 driver's license required.
Added 1 hour ago
Social Worker (BSW)
Winnipeg Regional Health Authority
Winnipeg, MB
May be required to hold a valid Manitoba driver’s license and have access to a reliable vehicle.
Added 1 hour ago
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Winnipeg, MB
May be required to have access to a reliable vehicle and have a current driver‘s license.

Staples Canada

Service Ontario - Customer Support Specialist (Part Time)

Tillsonburg, ON, Canada

$18.2 to $20.15 CAD / hour · Part-time

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Applications open in a new tab.

Job details

Pay: $18.2 to $20.15 CAD / hour
Job type: Part-time
Apply by: Dec 5, 2026
Experience: 1-2 years of prior customer service experience is required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Some of what you will do:

Staples’ strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and processes.

In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions. By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, You Will

Provide knowledgeable, consistent, and respectful service to all customers.
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
Complete Ground Control activities to ensure lobby readiness and customer satisfaction.
Share knowledge and support team members through peer learning and training of new associates.
Participate in store huddles, meetings, and complete all required training (including ServiceOntario modules).
Adhere to all health & safety, asset protection, privacy, and policy protocols.
Ensure customer data is handled securely and in compliance with privacy standards.

Some Of What You Need

1-2 years of prior customer service experience is required.
Ability to communicate with customers effectively using a variety of mediums.
Ability to plan, organize and prioritize to effectively serve our customers in a fast-paced environment.
Ability to work effectively with ongoing distractions is necessary.
Attention to detail to ensure data and transaction accuracy.
Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.
Bilingualism English/French is preferred/considered an asset.

Additional Information

Backcheck will be required.
Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire.
This position is based in our retail store environment and includes working a variety of shifts including evenings and Saturdays.
This role requires regular computer use for extended periods throughout the work day.

Some Of What You Will Get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow1

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide customers with accurate, respectful support for ServiceOntario transactions, explain service details and eligibility, and resolve or escalate concerns. Maintain lobby readiness and merchandising standards, support team learning, and follow privacy, safety, and asset-protection protocols.

Requirements

Requires 1–2 years of customer service experience, effective communication, strong organization and prioritization, attention to detail, and the ability to work amid distractions in a fast-paced environment. Proficiency with Microsoft Office, database programs, and the internet is required; English/French bilingualism is an asset, and applicants must be at least 18 years old.

Skills

Customer Service
Customer Communication
Problem-Solving
De-Escalation
Attention To Detail
Planning And Organization
Prioritization
Multitasking
Data Accuracy
Microsoft Office
Database Software
Internet Research
Privacy Compliance
Merchandising
Peer Training

Benefits

Associate Discount
Health And Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning And Development Programs

Visa sponsorship

Not detected in the job text

Keywords

ServiceOntario
Customer Support
Customer Service
Government Services
Driver's License Renewals
Health Card Applications
Customer Transactions
Service Details
Fees And Eligibility
Escalation Handling
Warm Transfers
Store-Wide Offerings
Merchandising
Ground Control
Microsoft Office
Database Programs
Internet Research
Data Accuracy
Privacy Standards
Health And Safety
Asset Protection
ServiceOntario Training

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