Wireless Retail Sales Consultant (Edinburgh)
- Guelph, ON, Canada
$18.55 to $20.5 CAD / hour · Part-time
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Job details
- Pay
- $18.55 to $20.5 CAD / hour
- Job type
- Part-time
- Apply by
- Experience
- 3 months to 1 year of wireless sales or sales experience
- Posting language
- English
- Posted
Original job description
Job Description
Some of what you will do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.
Specifically, You Will
Some of what you need:
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Some of what you will do
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.
Specifically, You Will
- Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
- Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
- Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
- Responsible for achieving personal sales goals
- Maintain company merchandising standards, including current pricing
- Support asset protection procedures and privacy standards
- Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
- Effectively resolves customer concerns and escalates to management when appropriate
Some of what you need:
- 3 months to 1 year of wireless sales or sales experience
- Customer focus and service orientation
- Demonstrates strong selling ability
- Demonstrates ability to coach others
- Capacity to communicate with clients effectively using a variety of mediums
- Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
- Technology savvy
- Curious
- Approachable
- Passionate
- Problem solver
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
More about this job
Responsibilities
Help consumer and business customers identify suitable wireless and wireline products and services, meet sales goals, and provide a strong customer experience. Maintain merchandising and privacy standards, follow up with customers, collaborate with the store team, and resolve or escalate customer concerns.
Requirements
Requires 3 months to 1 year of wireless sales or other sales experience, along with customer focus, strong selling ability, and effective communication. Candidates should be able to coach others, organize and prioritize daily responsibilities, and be curious, approachable, passionate, and comfortable with technology.
Skills
- Wireless Sales
- Customer Service
- Sales
- Product Knowledge
- Communication
- Coaching
- Planning And Organization
- Prioritization
- Technology Savvy
- Problem Solving
- Follow-Up
- Merchandising
- Customer Concern Resolution
- Teamwork
Benefits
- Associate Discount
- Health And Dental Benefits
- RRSP/DPSP
- Performance Bonuses
- Learning And Development Programs
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Retail
- Customer Service & Support
Keywords
- Wireless Technology
- Wireless Sales
- Wireline Sales
- Retail
- Customer Experience
- Customer Service
- Sales Opportunities
- Product Knowledge
- Wireless Products
- Wireless Services
- Sales Goals
- Customer Follow-Up
- Referrals
- Merchandising Standards
- Pricing
- Asset Protection
- Privacy Standards
- Internal Communications
- Customer Concern Resolution
- Teamwork
- Coaching
- Technology Savvy