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Added 20 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 20 mins ago
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Staff Technical Program Manager, Data Center New Product Introduction
Cerebras
Canada
- Full-time
…over 10 times faster than GPU-based hyperscale cloud inference…
Added 20 mins ago
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Staff Technical Program Manager, Data Center Data & Tooling
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead the data and tooling programs that support data center planning, delivery, and operational handoff. You will turn fragmented…
Added 20 mins ago
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Data & AI Solution Architect
SaskTel
Regina, SK
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 20 mins ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
Reporting to the Director, Business Function Products, the Manager will be responsible for their designated functionality / portfolio and ensuring that requirements for all the province’s…
Added 20 mins ago
M
Client Support Specialist
Meltwater
Toronto, ON
- Full-time
…Support Specialist, you will closely collaborate with the Program Manager and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice…
Added 20 mins ago
BI
Community Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
…UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney,…
Added 20 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business…
Added 20 mins ago
SI
DUTY MANAGER, GSE Mechanic
Swissport International AG
Winnipeg, MB
- Full-time
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger…
Added 35 mins ago
CO
Data Analyst (ID: 56389)
City of Edmonton
Edmonton, AB
- Full-time
Under the direction of the Manager, Fleet and Facility Analytics, this position provides analytical support for the Fleet & Facility Services branch by building data sources, developing…
Added 35 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 35 mins ago
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(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 35 mins ago
Manager, Speciality Pharma Nurse
Bayshore
ON
The Specialty Pharma Nursing Manager BSRx hereinafter referred to as the “SPNM”, reporting directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior…
Added 35 mins ago
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Personal Banking Associate - Robert-Bourassa Branch, Montreal
TD
Montreal, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 35 mins ago
T
Customer Experience Associate
TD
Regina, SK
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 35 mins ago
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Manager, Customer Experience
TD
Thunder Bay, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 35 mins ago
MS
Sales Manager
Michaels Stores
Stoney Creek, NB
- Full-time
Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 49 mins ago
GC
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
- $95,000 to $130,000 CAD / year
- Full-time
GEI Consultants is a trusted leader in engineering, environmental, and scientific consulting services across North America. Our teams work on meaningful projects that support communities,…
Added 50 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 50 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 50 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 50 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 50 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NB · New Brunswick, Canada
- Full-time
…exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer…
Added 50 mins ago
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Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is seeking a Project Manager, Artificial Intelligence. Full-time and part-time arrangements will be considered. Artificial Intelligence is identified in Sunnybrook's Invent 2030…
Added 50 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
…in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the BMO Retail Insurance Operations Team, the BISC Analyst is responsible for…

Staples Canada

Assistant Manager

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Nov 5, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a team of associates. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Customer service
Team development
Coaching
Performance management
Inventory management
Merchandising
Communication
Problem solving
Prioritization
Organization
Multi-tasking
Operational excellence
Sales metrics analysis

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Customer experience
Team development
Operational excellence
Inventory management
Merchandising
Health and safety
Asset protection
Performance appraisals
Coaching
Sales metrics
Business growth
Onboarding
Training
Customer service
Brand standards
Retail
Leadership
Communication

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