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BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added just now
OA
Product Advisor - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
Strong focus on training, development, and internal promotion opportunities
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(CAN) Overnight Assistant Manager
Walmart
Alma, QC
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
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(CAN) Optician, Single Licensed
Walmart
Bathurst, NB
- Full-time
This associate reporting to the Vision Centre Manager provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing sales and profit, maintaining…
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Marketing Manager - Cargo
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Toronto, ON · Dorval, QC
- Full-time
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MS
Sales Manager
Michaels Stores
Stoney Creek, NB
- Full-time
Store - TOR-HAMILTON, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
BC · British Columbia, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
Opportunities to take part in job-related training and development
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
SK · Saskatchewan, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NL · Newfoundland and Labrador, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NB · New Brunswick, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
BI
Bilingual BMO Insurance Service Centre Analyst
BMO Insurance
Toronto, ON
- Full-time
Access career development, training, and advancement opportunities.
Added 15 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NS · Nova Scotia, Canada
- Full-time
Previous experience in customer service, sales, or contact center environments is preferred.
Added 15 mins ago
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Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
Then Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.
Added 15 mins ago
LV
MANAGER-EN
La Vie En Rose
Toronto, ON
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 15 mins ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 15 mins ago
CL
Store Manager
CHANGE Lingerie Canada
Toronto, ON
- Full-time
CHANGE Lingerie is looking for an experienced, sales-driven Store Manager to lead our Queen Street boutique in Toronto.
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L
Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
Rattaché(e) au Trade Marketing Manager, vous pilotez la stratégie d'activation au détail et trade pour Kérastase, Shu Uemura et nos marques partenaires, en transformant les initiatives…
Added 15 mins ago
SI
Senior Program Manager
Stathera, Inc.
Vancouver, BC
- $100,000 to $145,000 CAD / year
- Full-time
…a growing, fabless team taking breakthrough technology from development to customer-ready, high-volume…
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FR
Community Engagement Intern
FirstService Residential Canada
Vancouver, BC
- Internship
…dental, career training, and support for continued professional…
Added 15 mins ago
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Bilingual BMO Insurance Service Centre Analyst
BMO
Toronto, ON · YNG
- Full-time
Access career development, training, and advancement opportunities.
Added 15 mins ago
B
Regional Manager - Speedy Glass
Belron
Burnaby, BC
- Full-time
The Regional Manager -Retail builds and develops sales and store operations teams that deliver world-class service to our customers with the utmost care and delivering financial results…
Added 15 mins ago
Interim Store Director (10 Month Contract)
Sephora
Calgary, AB
…oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors…
Added 15 mins ago
S
Stage Experience Lead - Full Time
Sephora
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…

Staples Canada

Assistant Manager

Laval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Nov 5, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a team of associates. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations.

Skills

Retail management
Sales leadership
Customer service
Team development
Coaching
Performance management
Inventory management
Merchandising
Communication
Problem solving
Prioritization
Organization
Multi-tasking
Operational excellence
Sales metrics analysis

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Customer experience
Team development
Operational excellence
Inventory management
Merchandising
Health and safety
Asset protection
Performance appraisals
Coaching
Sales metrics
Business growth
Onboarding
Training
Customer service
Brand standards
Retail
Leadership
Communication

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