Some of what you will do:
Bridge business needs and Salesforce capabilities to drive scalable solutions that improve sales
effectiveness, customer experience, and operational efficiency. Lead requirements definition, solution
design, and delivery of enhancements across CRM, automation, and AI enablement initiatives.
Specifically, You Will:
Business Analysis & Requirements Gathering: 40%
Partner with Sales, Marketing, Service, and Operations teams to identify business needs and translate them into clear, actionable requirement
Solution Design & Implementation: 30%
Support configuration decisions across workflows, automation, and cross-system integrations, including defining data flows and system interactions across Salesforce and connected platforms.
Salesforce Optimization & Transformation 20%
Support CRM modernization efforts, including consolidation of Salesforce instances and rationalization of integrations, data models, and cross-system workflows
Reporting & Optimization 10%
Physical Environment/Working Conditions:
Some of what you need:
Some of what you will get:
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
