IT support technician jobs in Vaughan, ON and nearby

IT support technician jobs within 25 km of Vaughan, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 118
Employers: 88

Advertised starting pay

Average starting payCAD / year: $71,471Across 17 listings
Average starting payCAD / hour: $35.01Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 37%44 listings
On-site: 63%74 listings

Employers hiring include BGIS (5), Apptoza Inc. (4), TD (4).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT support technician jobs in Vaughan, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 2 months ago
F
Service Desk Analyst (12-month contract) | Analyste, Services clients TI (contrat de 12 mois)
Fasken
Toronto, ON
- Full-time
Added 2 months ago
AG
IT Support Analyst
Alamos Gold Inc.
Toronto, ON
- Full-time
Added 2 months ago
CS
IT Support & Infrastructure Administrator
Crane Supply - Canada's Premier PVF Distributor | Premier distributeur de PVF au Canada
Vaughan, ON
- $55,000 to $60,000 CAD / year
- Full-time
The IT Support & Infrastructure Administrator reports to the Director of Information Technology and provides reliable, responsive technical support to employees acro
Added 2 months ago
SC
Bilingual Technical Support Agent
Staples Canada
Richmond Hill, ON
- Full-time
The Support Specialist is responsible for managing the resolution of problems in a timely manner which includes recognizing the underlying problem, performing troubleshooting, resolving or…
Added 2 months ago
SI
Bilingual Senior Technical Support Analyst
Staples Inc.
Richmond Hill, ON
- Full-time
The Bilingual Senior Technical Support Analyst is responsible for managing the resolution of escalations in a timely manner that includes providing mentorship and guidance to the Technical…
Added 3 months ago
JG
Sr. Technical Support Analyst
J&M Group
Toronto, ON
- Full-time
We're looking for a Sr. Technical Support Analyst to join Wealth Management BRAID Application Support team,
Added 2 months ago
KI
IT Support Specialist (Chinese Speaking Preferred)
Kiokii Inc
Markham, ON
- $44,000 to $48,000 CAD / year
- Full-time
We are looking for an IT Support Specialist to join our IT team!
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Added 2 months ago
A
Technical Support Analyst
Achievers
Toronto, ON
- Full-time
As a Technical Support Analyst, you will play a critical role in providing technical assistance and support to our customers, ensuring the timely resolution of technical issues and…
Added 3 months ago
CP
Technical Support Analyst
CAAT Pension Plan
Toronto, ON
- Full-time
Added 3 months ago
CP
Application Support Analyst
CAAT Pension Plan
Toronto, ON
- Full-time
Added 3 months ago
BT
Tier 2 - Technical Support Representative
Beanfield Technologies Inc.
Toronto, ON
- $26 to $28 CAD / hour
- Full-time
Added 3 months ago
B
Service Desk Analyst
BGIS
Markham, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 4 months ago
BT
Tier 1 - Technical Support Representative
Beanfield Technologies Inc.
Toronto, ON
- $23 to $25 CAD / hour
- Contract
Added 1 month ago
R
Application Support Analyst (Dynamics 365)
Resonaite
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
Our client is seeking an Application & Systems Support Analyst to provide application support across a Microsoft-based enterprise environment.
Added 1 month ago
AA
IT Support Specialists
Advance Auto Parts
Bolton, ON
- Full-time
The IT Service Specialist, will work with a team in the Technical Helpdesk to provide first-level technical support for Carquest Stores, Corporate and Distribution Center team members.…
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time
Added 1 month ago
MI
Senior Associate, IT, Application Support Analyst (Core Banking)
MUFG Investor Services
Toronto, ON
- $91,000 to $110,000 CAD / year
- Full-time

No more jobs.

Staples Canada

Bilingual Technical Support Agent

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 19, 2026

Original job description

Some of what you will do:
The Support Specialist is responsible for managing the resolution of problems in a timely manner which includes recognizing the underlying problem, performing troubleshooting, resolving or escalating problem calls, and following up with users to confirm proper resolution.
Support Services Analyst must also monitor vendor performance and escalate high priority problems and issues to the Team Leader and Second Level Team.
Require experience and understanding of the I.S. environment including supporting end-users for PC or server applications and hardware. Be willing to work weekends, evenings, and day shifts.

Specifically, You Will:

Provide first level system support to all retail stores and home office users for Point-of-Sale systems, PC’s, AS400, telecommunication, Networks, RF scanners and other hardware.
Interact with Network Analysts, Application Specialists and Telecommunication Analysts to identify and resolve problems.
Contribute ideas and observations to the Team Leader to improve the efficiency of the Support team in achieving phone and SLA thresholds.
Accountable for troubleshooting and resolving client issues on both a proactive and reactive basis.

Some of what you need:

Excellent communication and customer service skills a must.
Excellent troubleshooting and diagnostic skills.
Working knowledge of PCs and Windows operating systems.
Working knowledge of Active Directory, and DOS command line functionality.
Solid understanding of IP architecture protocols (TCP/IP, DNS, WINS) and how they are applied to client/server applications.
Proficient with support tools (PC Anywhere, Citrix), imaging tools and common software applications, (Office 365, Adobe, SAV).
Experienced with remote access software (VPN, Microsoft Terminal Services).
Experience with ServiceNow Call Tracking database.
Takes initiative, seeking opportunities for change, growth and improvement.
Ability to adapt to rapid changes in procedures and processes in a dynamic environment.
Knowledge of AS400 technical support would be an asset.
Knowledge of Citrix Network Topology.
Ability to work with Excel is an asset.
Candidate must have valid driver’s license.
Bilingual (French) is required.

Physical demands/working conditions:

Office environment

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more…

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Support Specialist is responsible for troubleshooting, resolving, or escalating technical issues for retail and office hardware and software. They must also monitor vendor performance and collaborate with internal teams to ensure efficient resolution of client issues.

Requirements

Candidates must have excellent troubleshooting skills, knowledge of Windows, Active Directory, and networking protocols, and be fluent in both English and French. A valid driver's license and the ability to work flexible shifts, including weekends and evenings, are required.

Skills

Technical support
Troubleshooting
Customer service
Windows operating systems
Active Directory
DOS command line
TCP/IP
DNS
WINS
Office 365
ServiceNow
AS400
Citrix
VPN
Bilingual (French)
Hardware diagnostics

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Point-of-Sale
AS400
PC
Server
Telecommunication
Networks
RF Scanners
TCP/IP
DNS
WINS
PC Anywhere
Citrix
Office 365
Adobe
SAV
VPN
Microsoft Terminal Services
ServiceNow
Hardware
Software
Imaging Tools
Diagnostic Skills
Customer Service
Retail

Report this job