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Added 20 mins ago
HN
Junior Product Designer (1 year contract)
Hörmann North America
Canada
- $33.63 CAD / hour
- Full-time
…modification and customization of existing products to meet specific customer requirements. This role provides technical support across departments and contributes to manufacturing…
Added 20 mins ago
HN
Production Associate
Hörmann North America
Canada
- $20.6 CAD / hour
- Full-time
Conducts all activities in a professional manner and positive attitude with an emphasis on personal responsibility in order to assist in the department meeting its targets and goals.
Added 20 mins ago
BG
Project Manager Engineer (M/W)
BASSETTI Group
Montreal, QC
- Full-time
1 to 5 years of experience in project management or software implementation (SaaS/IT sectors).
Added 20 mins ago
Area Service Manager West Canada - LEMKEN Canada
LEMKEN GmbH & Co. KG
Saint-Hyacinthe, QC
…familiarity with agricultural machinery, and a commitment to customer service excellence. In this position, the Area Service Manager will be responsible, but not exclusively for the…
Added 34 mins ago
Service Manager
Alstom
Montreal, QC
Degree, professional qualification or equivalent relevant experience in service or project management, engineering, operations, business management or a related discipline
Added 34 mins ago
UH
Nurse Practitioner - Cardiovascular Surgery
University Health Network
Toronto, ON
- Full-time
Delivering, coordinating and participating in education and professional development activities/programs
Added 34 mins ago
R(
Temporary Fashion Associate - Reitmans Woodgrove
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Part-time
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Added 34 mins ago
D
Night Cleaner (Part-Time)
Dexterra
Toronto, ON
- $20.55 to $21.3 CAD / hour
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 34 mins ago
D
Day Porter
Dexterra
Toronto, ON
- Up to $20.55 CAD / hour
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 49 mins ago
HB
Jr Python Developer - up to $150k CAD - Montreal
Hunter Bond
Montreal, QC
- Full-time
1–4 years of professional software engineering experience.
Added 49 mins ago
DC
Dental Administrator - Kensington Dental Choice
Dental Choice
Calgary, AB
- Full-time
Experience: Minimum 1 year of dental administration experience
Added 1 hour ago
B
Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
· Hands-on experience with load balancers, web servers (Apache / Nginx), application servers (Tomcat) to include application integration, configuration, and troubleshooting.
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Customer Care: Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
Added 1 hour ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Customer service experience is considered an asset
Added 1 hour ago
C
GRC Consultant
Cyberr
Canada
- Full-time
…readiness, and client trust. This is a high-impact role suited for a professional with deep knowledge of GRC frameworks and exceptional client advisory…
Added 1 hour ago
'
Finance Manager, Plant Operations
''
Portage la Prairie, MB
- Full-time
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Customer Care: Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
Added 1 hour ago
TC
Marketing Communications Coordinator
The Clarice Smith Performing Arts Center
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Experience: One (1) year of professional communications or marketing experience.
Added 1 hour ago
KT
Medical Receptionist
Kalahari Trial Centre
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
We are seeking a professional, organized, and enthusiastic Medical Receptionist to join our growing medical practice and clinical research centre.
Added 1 hour ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
6+ years of experience as an RFP Manager or writing, editing, and coordinating responses to RFPs/RFIs.
Added 2 hours ago
S
Senior Design Engineer
Svante
Burnaby, BC
- Full-time
Degree in mechanical engineering or related discipline; professional registration.
Added 2 hours ago
SA
Host / Hostess (FT) - Hurley (YUL)
SSP America
Dorval, QC
- Full-time
6 months' experience working in customer service, retail, hospitality or food service environment
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…medical and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…experienced MOA staff. We pride ourselves by elevating the experience of entering one of these clinics by our patients from the welcoming professional staff to the beautiful facilities for…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…experienced MOA staff. We pride ourselves by elevating the experience of entering one of these clinics by our patients from the welcoming professional staff to the beautiful facilities for…

Staples Canada

Customer Service Representative

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do:
At Staples Professional, we’re committed to delivering exceptional service and building lasting relationships with our customers. As a Customer Service Representative (CSR), you will play a pivotal role in our success by ensuring that our customers’ product needs are met efficiently, and no sale is ever lost. In this role, you will foster trust with our customers by addressing their orders and inquiries with empathy, curiosity, and a solution-oriented mindset. You’ll work diligently to provide complete, end-to-end support for every customer interaction, always striving to minimize their effort and maximize their satisfaction. Your focus on delivering seamless experiences will not only resolve customer needs but also promote long-term loyalty to the Supreme brand.

Specifically, You Will:

Offer win / win customer solutions to optimize benefits for customers and Staples.
Support our sales partners to achieve their goals by making it easy for customers to interact with Customer Service.
Place customer orders with precision to ensure seamless delivery. Proactively offer additional products as a “complete solution”.
Provide solution-oriented product, pricing, and availability information. Leverage internal product specialists as necessary to support the sale process.
Update customers on delivery and order status. Provide alternative product solutions if timelines don’t meet customer needs.
Provide first level support for questions and issues regarding the use of E-Way (customer online ordering platform), including resolving E-way exception errors and processing E-way return requests.
Encourage customers who don’t currently use the online ordering platform to do so and assist them in gaining access to the website.
Process product / order return requests to allow for quick and accurate resolution for the customer.
Correct invoicing issues for customers.
Record all contacts in the customer call tracking tool to ensure proper and accurate information is available for reporting, analysis and insights.
Communicate to customer service management all pertinent customer updates, system issues or any other barriers to providing exceptional customer service.
Additional duties as assigned.

Some of what you need:

High School Diploma or equivalent.
Passionate about customer service. A customer-centric mindset.
Proficient typing skills; familiar with Windows environment.
Previous experience in customer service.
Previous experience in Business-to-Business environment.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The Customer Service Representative will provide end-to-end support by managing customer orders, inquiries, and returns with a solution-oriented approach. They will also collaborate with sales partners and maintain accurate records in the company's tracking tools to ensure high customer satisfaction.

Requirements

Candidates must have a High School Diploma or equivalent and previous experience in a customer service or B2B environment. Proficiency in typing and familiarity with the Windows operating system are also required.

Skills

Customer service
Communication
Problem solving
Order processing
Data entry
Windows environment
Typing
B2B support
Solution-oriented mindset
Relationship building

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Order Management
E-Way
Invoicing
Data Entry
Windows
Product Support
Relationship Management
Sales Support
Returns Processing
Customer Loyalty
Problem Resolution
Communication
Professionalism

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