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Added 27 mins ago
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Frito Lay Full-Time Route Sales Representative (Valemount, BC)
PepsiCo
Prince George, BC
- Full-time
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 27 mins ago
BB
Retail Associate (Full Time)
Best Buy Canada
Fort McMurray, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 27 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Courtenay, BC
- $19 to $25 CAD / hour
- Full-time
Career Development Support & Promote-From-Within Culture
Added 58 mins ago
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NA Sales Representative, Applications - Opower
Oracle
Canada
- Full-time
…related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals…
Added 58 mins ago
UI
Business Development Representative
Util-Assist Inc.
Newmarket, ON
- Full-time
We are seeking a skilled Business Development Representative to join our growing Business Developmentteam! The Business Development Representative is an early-career role focused on…
Added 1 hour ago
Overnight Maintenance
McDonald's
Winnipeg, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…
Added 1 hour ago
PT
System Designer - AV
Paladin Technologies
Vancouver, BC
- Full-time
…aids; prepares technical construction drawings. Reviews the development of designs for compliance with applicable codes, adopted engineering standards, and good engineering…
Added 1 hour ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 1 hour ago
RS
Rental Account Manager
Ryder Supply Chain Solutions
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 1 hour ago
Sales Development Representative
Avetta, LLC
Calgary, AB
The Sales Development Representative is responsible for the outreach to prospective clients with the objective of identifying potential client customers and setting qualified appointments…
Added 1 hour ago
DR
credit card sales representative
Dawn Recruiting Agency
Winnipeg, MB
- Full-time
Dawn Recruiting Agency is seeking motivated, customer-focused individuals for a Credit Card Sales Representative position with Kognitive Sales Solutions in Kingston, Ontario.
Added 1 hour ago
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Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
CBRE’s National Investment Team is a market-leading investment sales platform advising institutional and private investors on some of Canada's most significant real estate transactions…
Added 1 hour ago
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Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Effectively execute business development activities focused on driving growth to the Wealth business:
Added 1 hour ago
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Sales Development Representative (SDR) - SaaS Outbound
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 2 hours ago
EP
Fresh Sales Account Representative, Ethnic
Export Packers
Brampton, ON
- Full-time
We are seeking a results-driven Fresh Sales Account Representative to grow our Fresh Seafood business within the ethnic retail supermarket channel. This role focuses on developing…
Added 2 hours ago
BB
System Designer - AV
Bosch Building Technologies North America
Vancouver, BC
- Full-time
…aids; prepares technical construction drawings. Reviews the development of designs for compliance with applicable codes, adopted engineering standards, and good engineering…
Added 2 hours ago
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Sales and Service Representative (Fitness Trainer) - Truro Queen and Elm
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Truro, NS
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 2 hours ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Chetwynd, BC
- Part-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 2 hours ago
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Client Care Representative – Auto Insurance Trainee
HUB International
Cranbrook, BC
- Full-time
A self-starter mentality with a strong drive to exceed performance and sales goals
Added 2 hours ago
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Assistant Branch Manager - Office 1714
LendDirect
Medicine Hat, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 2 hours ago
AF
Assistant Branch Manager - Office 1714
Attain Finance
Medicine Hat, AB
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 2 hours ago
AC
Member Service Representative I (Full-Time, 18 Month Term) 1536 Regent
Access Credit Union
Winnipeg, MB
- Full-time
Additional experience and/or development from the Member Services Representative (MSR) position
Added 2 hours ago
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Customer Service Representative
Nutreco
St. Marys, ON
- Full-time
Get ready to Own your direction as a Customer Service Representative supporting our Poultry business at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and…
Added 2 hours ago
GG
Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Gulf Lake Realty is looking for a licensed Sales Representative to join our team at our Orangeville, ON location.
Added 2 hours ago
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Business Development Representative
RentBolt
Montreal, QC
- Full-time
Business Development Representative | Outreach / B2B Sales

Staples Canada

Customer Service Representative

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do:
At Staples Professional, we’re committed to delivering exceptional service and building lasting relationships with our customers. As a Customer Service Representative (CSR), you will play a pivotal role in our success by ensuring that our customers’ product needs are met efficiently, and no sale is ever lost. In this role, you will foster trust with our customers by addressing their orders and inquiries with empathy, curiosity, and a solution-oriented mindset. You’ll work diligently to provide complete, end-to-end support for every customer interaction, always striving to minimize their effort and maximize their satisfaction. Your focus on delivering seamless experiences will not only resolve customer needs but also promote long-term loyalty to the Supreme brand.

Specifically, You Will:

Offer win / win customer solutions to optimize benefits for customers and Staples.
Support our sales partners to achieve their goals by making it easy for customers to interact with Customer Service.
Place customer orders with precision to ensure seamless delivery. Proactively offer additional products as a “complete solution”.
Provide solution-oriented product, pricing, and availability information. Leverage internal product specialists as necessary to support the sale process.
Update customers on delivery and order status. Provide alternative product solutions if timelines don’t meet customer needs.
Provide first level support for questions and issues regarding the use of E-Way (customer online ordering platform), including resolving E-way exception errors and processing E-way return requests.
Encourage customers who don’t currently use the online ordering platform to do so and assist them in gaining access to the website.
Process product / order return requests to allow for quick and accurate resolution for the customer.
Correct invoicing issues for customers.
Record all contacts in the customer call tracking tool to ensure proper and accurate information is available for reporting, analysis and insights.
Communicate to customer service management all pertinent customer updates, system issues or any other barriers to providing exceptional customer service.
Additional duties as assigned.

Some of what you need:

High School Diploma or equivalent.
Passionate about customer service. A customer-centric mindset.
Proficient typing skills; familiar with Windows environment.
Previous experience in customer service.
Previous experience in Business-to-Business environment.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The Customer Service Representative will provide end-to-end support by managing customer orders, inquiries, and returns with a solution-oriented approach. They will also collaborate with sales partners and maintain accurate records in the company's tracking tools to ensure high customer satisfaction.

Requirements

Candidates must have a High School Diploma or equivalent and previous experience in a customer service or B2B environment. Proficiency in typing and familiarity with the Windows operating system are also required.

Skills

Customer service
Communication
Problem solving
Order processing
Data entry
Windows environment
Typing
B2B support
Solution-oriented mindset
Relationship building

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
B2B
Order Management
E-Way
Invoicing
Data Entry
Windows
Product Support
Relationship Management
Sales Support
Returns Processing
Customer Loyalty
Problem Resolution
Communication
Professionalism

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