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Added 4 mins ago
CA
Accounting Manager
Coles Associates Ltd
Charlottetown, PE
- Full-time
We are seeking an experienced Accounting Manager to take ownership of the day-to-day accounting function in our Charlottetown, PEI office. This is a hands-on role overseeing the full…
Added 6 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
Partner with Talent Acquisition Manager to interview and select candidates for position vacancies.
Added 6 mins ago
GE
Operations Supervisor - Afternoons
GFL Environmental Inc.
Toronto, ON
- Full-time
Reporting directly to the Toronto Branch Manager or the site designate, the Operations Supervisor is responsible for the supervision of all operating and maintenance staff to assure safe…
Added 6 mins ago
GT
Technical Manager
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 6 mins ago
VI
Airside Coordinator
Vancouver International Airport Authority
Richmond, BC · Airside Operations Building, CA-BC
- Full-time
Reporting to the Manager, Airside Operations Delivery, the Airside Coordinator plays a key role in maintaining the safe, secure, and efficient operation of YVR's airfield. This dynamic…
Added 6 mins ago
TE
Customer Service Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
Triple Eight Transport Inc. is seeking a results-driven Customer Service Manager to lead the Customer Service and Account Management teams, strengthen customer relationships, and drive…
Added 6 mins ago
TE
Account Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $70,000 to $80,000 CAD / year
Triple Eight Transport Inc. is seeking a proactive, customer-focused Account Manager to manage and strengthen relationships with existing customers while ensuring seamless service delivery…
Added 6 mins ago
UF
Program Manager (RECE)
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Full-time
Join a team of passionate educators who are pioneers in their field, contributing to our esteemed 35-year reputation as leaders in early childhood education. Here, you’re not just…
Added 6 mins ago
T
Senior Personal Banker - Home Borrowing | Vaudreuil
TD
Vaudreuil-Dorion, QC
- Full-time
Post-Secondary or Undergraduate degree (in a related field) preferred
Added 6 mins ago
Economic Research Analyst-C1528
City of London
London, ON
Under the direction of the Manager, Economic Partnerships, the Economic Research Analyst will provide expertise in quantitative and qualitative research methodologies to support the work of…
Added 6 mins ago
D
Section manager
Desjardins
Montreal, QC · Trois-Rivières, QC
- Full-time
Added 21 mins ago
D
Account Manager - Real Estate Market
Desjardins
Granby, QC · Saint-Hyacinthe, QC · Saint-Jean-sur-Richelieu, QC
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 21 mins ago
CT
Associate Manager, Loyalty Program
Canadian Tire Corporation
Toronto, ON
- Full-time
Post-secondary education in business, marketing, strategy or a related field.
Added 21 mins ago
B
Senior IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
Typically 10+ years of relevant experience and post-secondary degree in related field o
Added 21 mins ago
B
Change Delivery Manager
BMO
Toronto, ON · FCP
- Full-time
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 21 mins ago
BP
Cashier
Bass Pro Shops
Calgary, AB
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 21 mins ago
B
SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
Recommend to his manager improvements to the policies, methods and procedures in force, with a view to added value and fair control, and carry out improvement work;
Added 21 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Mankota, SK
- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
Added 21 mins ago
Key Account Manager - SKF Sealing Solutions
SKF
Toronto, ON · Scarborough, ON, ON
We are seeking a dynamic and results-driven Sales Key Account Manager to join our team. The ideal candidate will be responsible for managing sales activities within a designated territory…
Added 21 mins ago
Audit Manager, Global Compliance Audit
Scotiabank
Toronto, ON
Assists the Senior Manager in the development and management of the Compliance Audit Plan
Added 21 mins ago
Senior Manager, Investments Client Growth & Engagement
Scotiabank
Toronto, ON
The Senior Manager, Investments Client Growth and Engagement, will shape the strategy, planning and execution of key multi-channel short-term and long-term strategic initiatives that drive…
Added 21 mins ago
Manager, Investments Client Growth and Engagement
Scotiabank
Toronto, ON
The Manager, Investments Client Growth and Engagement, will design and execute short term and long term strategic initiatives that drive growth across our retail investment business.…
Added 21 mins ago
FT
Immersive Technology Specialist (3 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
3 year diploma/degree in Immersive Technology, Digital Media, Computer Programming, Game Development, Information Technology, or a related field of study
Added 21 mins ago
SI
Manager, Quality
SNDL Inc.
Caledon, ON · London, ON
- Full-time
The Quality Assurance Manager provides day-to-day leadership, coaching, and development to the Quality team, ensuring effective oversight of product and process quality across cannabis…
Added 21 mins ago
Mechanical Designer
Hatch
Sudbury, ON
…Designer to assist project work in the office with potential for field opportunities. The Senior Mechanical Designer is broadly responsible for development of the 3D Model and 2D drawings…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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