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Added 13 mins ago
SM
Gift Processing & Administration Coordinator
St. Michael's Hospital
Toronto, ON
- Full-time
The Coordinator, Gift Processing and Administration provides essential operational and administrative support to the Finance and Gift Processing team, contributing to the accurate, timely,…
Added 13 mins ago
HR
Event Sales Coordinator
Hyatt Regency
Toronto, ON
- Full-time
We are seeking an organized, detail-oriented, and customer-focused Event Sales Coordinator to join our Events team. This role supports the successful sales, planning, coordination, and…
Added 13 mins ago
Coordinator/Administrator
Spartan Controls Ltd.
Edmonton, AB
…automation we assist customers improving their Safety, Reliability, Operations and…
Added 28 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Opportunities for growth into higher level positions, including field, operations and health and safety positions.
Added 28 mins ago
TU
Lane Closure Technician (LCT)
The Universal Group
Vancouver, BC
- Full-time
Opportunities for growth into higher level positions, including field, operations and health and safety positions.
Added 28 mins ago
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Lane Closure Technician (LCT)
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- Full-time
Opportunities for growth into higher level positions, including field, operations and health and safety positions.
Added 43 mins ago
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Customer Service & Administrative Coordinator
Axxel HR
Montreal, QC
- Full-time
Previous experience in customer service, administration, retail operations, office coordination or a related field is considered an asset.
Added 43 mins ago
CE
Operations Technician / Administrative Coordinator
Canadian Energy Insight Inc.
Calgary, AB
- Full-time
We are seeking an experienced, detail-oriented Operations Technician / Administrative Coordinator to join our Calgary office.
Added 43 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
Bachelor’s degree in supply chain, business, operations, engineering, science, or a related field, or equivalent experience.
Added 1 hour ago
MM
Logistics Coordinator
Meridian Manufacturing Inc.
Regina, SK
- Full-time
The Logistics Coordinator manages and streamlining delivery operations by scheduling loads, booking delivery appointments, and confirming order details with customers and shipping teams.…
Added 1 hour ago
SS
Security Systems Installation Coordinator
Spotter Security
ON · Markham, Ontario
- Full-time
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Added 1 hour ago
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26-138 - Social Program Coordinator
Metis Nation British Columbia
Surrey, BC
- Full-time
The Social Program Coordinator oversees the day-to-day coordination of MNBC Ministry of Health and Wellness programs and services and identifies the health needs of Métis. The coordinator…
Added 1 hour ago
B
Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
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- Full-time
Contributes to the efficient and effective operations of marketing projects, programs and events. Performs a variety of tasks and provides support to the marketing team ensuring that…
Added 1 hour ago
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Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- Part-time
…and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history…
Added 1 hour ago
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Saint-Paul, NB · St.-Paul, NB
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…highways, economic development incentives, and other state…
Added 1 hour ago
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Quality Assurance & Food Safety Coordinator
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- Full-time
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Added 1 hour ago
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Property Representative 1 - Distribution Acquisitions
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Vancouver, BC
- Full-time
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Added 2 hours ago
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Sales Coordinator–Rental Operations
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AB · Edmonton, AB
- Full-time
The Sales Coordinator - Rental Operations supports the daily rental and sales operation by coordinating customer service, equipment availability, logistics, inventory, and sales…
Added 2 hours ago
Program Coordinator - Women in Trades
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Markham, ON
The Program Coordinator will provide planning, coordination and program coordination and operational support for the Women in Trades Committee and related skills training initiatives and…
Added 2 hours ago
II
Logistics Coordinator
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- Full-time
Keep shipments moving and everyone informed. We’re looking for a Logistics Coordinator in Kelowna to track furniture shipments, coordinate freight information, and follow through on the…
Added 2 hours ago
W
General Manager
W3Global
Vancouver, BC
- $130,000 to $160,000 CAD / year
- Full-time
…projects, people, safety and culture. You'll report to Director of Field Operations and have full autonomy over day-to-day operations, safety, quality and projects. As the business grows,…
Added 2 hours ago
OH
Hospitality and Facilities Coordinator
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AB · Calgary, AB
- Full-time
Reporting to the Senior Manager, Office Operations, the Facilities & Hospitality Assistant will execute a variety of administrative tasks in support of the Office Services and Hospitality…
Added 3 hours ago
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Junior Service Agreement Coordinator
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Vancouver, BC
- Full-time
Reports To: Service Agreement Coordinator / Operations Manager
Added 3 hours ago
IT
Field Sales Representative, Home Renovations
InTandem Talent
Hamilton, ON
- Full-time
…You'll run on-site discovery, hand specs off to our Project Operations Coordinator for pricing, then present proposals and close deals. A dedicated Project Sales Consultant will shadow you…
Added 3 hours ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- $29.76 to $34 CAD / hour
- Part-time
…and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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