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Added 3 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
…career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the Husky…
Added 4 mins ago
GI
Warehouse Associate
Grimco, Inc.
Calgary, AB
- $21 to $23 CAD / hour
- Full-time
…purpose? At Grimco, our Warehouse Associates aren't just part of a team – they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading…
Added 4 mins ago
Stock Associate-Retail
Roots
Halton Hills, ON
The Stock Associate is a vital role in maintaining the operational integrity of the store. The main objective of this position is to manage the inventory flow systems in the store. In…
Added 20 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 20 mins ago
Field Operations Associate II - Prince Rupert, BC
Grainger Businesses
Burnaby, BC · Prince Rupert, BC
…Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and…
Added 34 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
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- Part-time
…around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 35 mins ago
JE
Automation Technician
Johnson Electric
Mississauga, ON · Canada - PM Mississauga (General)
- Full-time
Join Our Team as an Automation Technician at Johnson Electric!
Added 1 hour ago
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Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 1 hour ago
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(CAN) Dairy Frozen Associate
Walmart
Bridgewater, NS
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
UR
Equipment Associate
United Rentals
Prince George, BC
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 1 hour ago
UR
Equipment Associate
United Rentals
Fort Saskatchewan, AB
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 1 hour ago
UR
Equipment Associate
United Rentals
Sherwood Park, AB
- Full-time
As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth branch operation. Your primary objective will be to provide labor assistance to…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Cloverdale, BC · Surrey, BC
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 1 hour ago
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Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Full-time
…displays; ensures attractiveness of the store through “Tidy…
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 1 hour ago
SI
Sales Associate
SNDL Inc.
Edmonton, AB · Wine & Beyond Southgate
- Part-time
We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part Time Sales Associates at our Wine & Beyond Southgate location in Edmonton!
Added 1 hour ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 1 hour ago
EM
Associate Test Technician
Element Materials Technology
Kitchener, ON
- $24 to $25 CAD / hour
- Other
Element has an opportunity for Associate Mechanical Test Technician to join our rapidly expanding team in Kitchener, ON. As a member of the operations team, the Associate Test Technician…
Added 2 hours ago
W
(CAN) Stocking 1 Team Associate Temporary - Contract ends May 10, 2027
Walmart
Brampton, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 2 hours ago
CI
Associate, Investment Engineering & Analytics (12-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…performance. Here, you’ll contribute to outcomes that matter alongside team members committed to excellence and shared…
Added 2 hours ago
BD
Transmission Teardown Associate
BD Diesel
Abbotsford, BC
- Full-time
We are currently looking for a Transmission Technician (Level I) in our Transmission Department and would love to have you as a part of our team in the effort of expanding operations.
Added 2 hours ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 2 hours ago
SC
IT Operations Process Coordinator
Staples Canada
Richmond Hill, ON
- Full-time
Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps…
Added 2 hours ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
…development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications,…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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