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Added 8 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The incumbent is a member of the Enterprise Automation and Solution Delivery (EASD) team, reporting to the Senior Manager, EASD. Work may also be directed and reviewed by a Delivery Manager…
Added 8 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager provides strategic leadership for the planning, development, and delivery of digital health products. The role is responsible for defining product vision and…
Added 8 mins ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 8 mins ago
SQ
Partenaire, Développement des Affaires
Sunlife Québec
Quebec, QC
- Full-time
Added 8 mins ago
IH
Project Manager | Major Capital Projects
Interior Health Authority
Kamloops, BC
- Full-time
In accordance with the established vision and values of the organization, the Project Manager is responsible to facilitate and coordinate the design, construction, and building…
Added 8 mins ago
IH
Business Partner, Indigenous Employee Experience
Interior Health Authority
Kelowna, BC
- Full-time
Supports the planning, development, and review of organization-wide HR policies, strategies and procedures related to the Indigenous Employee Experience Strategy and the Indigenous employee…
Added 8 mins ago
IH
Lead | Equitable People Practices
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Lead, Equitable People Practices to provide leadership in advancing equitable people practices across the organization. This role offers a…
Added 8 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
As Operations Manager, you will provide overall leadership and direction for CMIR's day-to-day operations.
Added 8 mins ago
IH
Lead | Accessibility
Interior Health Authority
Kelowna, BC
- Full-time
…improvement of IH’s Accessibility Plan, while coordinating the development and implementation of the actions, including new policies, procedures, and standards. The Lead, Accessibility acts…
Added 8 mins ago
IH
Person and Family Centered Care Coordinator
Interior Health Authority
Kelowna, BC
- Full-time
…for various user groups and individuals; provides technical leadership and direction to project resources; provides advice and system recommendations to team members and other corporate…
Added 8 mins ago
FC
GTS Operations Supervisor
FedEx Canada
Richmond, BC
- Full-time
…provide timely updates to management. In the absence of the manager, handles all non-staff related administration and provides leadership and guidance to staff. Conducts frequent review of…
Added 8 mins ago
IH
Clinical Specialist
Interior Health Authority
Vernon, BC
- Full-time
…and supporting access to quality care. Working closely with leadership and interdisciplinary teams, you will help advance initiatives that enhance care delivery and patient outcomes. The…
Added 8 mins ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 9 mins ago
Operations Co-op (Hospitality)
Optima Living
Surrey, BC
…environments. This role combines program planning, evaluation, and leadership exposure within a growing senior living…
Added 9 mins ago
PA
Automotive Service Technician
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
…consecutive years in a row. This reflects our strong culture and…
Added 9 mins ago
PA
Receptionist
Pfaff Automotive Partners Inc.
Guelph, ON
- Full-time
You will report to the Sales Manager and work with the team onsite within the dealership.
Added 9 mins ago
PA
Service Assistant
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
Professional Development & Growth Opportunities
Added 9 mins ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Vaughan, ON
- Full-time
…company, you’ll have access to industry-leading resources, career development opportunities, and the potential for long-term…
Added 9 mins ago
PA
Junior Parts Advisor
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Development and training through our internal learning programs
Added 9 mins ago
PA
Prepper
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Development and training through our internal learning programs
Added 9 mins ago
PA
Lease Portfolio Manager
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
Woodbridge Hyundai is in search of a Lease Portfolio Manager to take the wheel and steer our dealership to new heights. We are part of North America's largest automotive retailer, Lithia…
Added 9 mins ago
CS
Program Manager, Data and Agri-food Standards/ Responsable de Programme, Normes Relatives aux Données et au Secteur Agroalimentaire
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group Standards Division has an opportunity for a Program Manager, Data and Agri-food, reporting to the Director, Data and Agri-food Standards. The Program Manager (PGM) is responsible…
Added 9 mins ago
CS
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $88,260 to $100,000 CAD / year
- Full-time
As a Project Manager, the successful candidate will be responsible for the management of standards and business development activities within the ICT program. This includes:
Added 9 mins ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Manages the OutSystems application lifecycle through LifeTime, including environment management, deployment across development/test/production, and coordination of platform upgrades with…
Added 9 mins ago
CS
Manager, Strategic Initiatives - Energy Systems Standards (Petroleum & Natural Gas / Nuclear)
Canadian Standards Association
Calgary, AB
- $116,230 to $152,555 CAD / year
- Full-time
CSA Group has an immediate opportunity for a Manager, Strategic Initiatives (SIM) – Energy Systems Standards. Reporting to the Director, Energy Systems Standards, the SIM advances strategic…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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