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Added 10 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 10 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 10 mins ago
D-
Production Associate
DLF - BV
Surrey, BC
- Full-time
Report quality issues to the Production Supervsisor or Warehouse Manager as needed.
Added 10 mins ago
K
Global Human Resources Manager
Kiocafe
Toronto, ON
- Full-time
KioCafé is seeking an experienced and proactive Global Human Resources Manager to oversee and manage HR operations across our offices in Canada, the United States, and China.
Added 10 mins ago
IP
Assistant Property Manager
ICON Property Management
Toronto, ON
- $50,000 to $55,000 CAD / year
Reporting to the Property Manager, the Assistant Property Manager plays a key role in ensuring the smooth and efficient operation of the condominium. This position involves direct support…
Added 10 mins ago
BH
Registered Practical Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Part-time
Reporting to Clinical Manager, as a member of the interdisciplinary team you will deliver safe, effective, patient-centered, ethical and evidence-based nursing care to patients according to…
Added 25 mins ago
SH
MDRD Technician (CEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
Reporting to the Manager, Medical Devices Reprocessing, you will be responsible for the processing, decontamination and sterilization of hospital supplies.
Added 25 mins ago
GK
Privacy and Health Information Coordinator
Grandview Kids
Ajax, ON
- Contract
Added 25 mins ago
MM
Project Manager/Group Admin
Mitchell Martin Inc.
Mississauga, ON
- $30 to $35 CAD / hour
- Other
Project Manager/Group Admin - Mississauga,ON Hybrid - Contract -$30.00-$35.00 Per Hr
Added 25 mins ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Full-time
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 25 mins ago
DU
Millwright Machinist
Dalhousie University
Halifax, NS
- Full-time
Reporting to the Trade Supervisor and/or Manager, the incumbent is responsible for the installation, removal, repair and preventive maintenance of rotating equipment on the University…
Added 25 mins ago
RH
Community Disability Worker, Full Time Day Hours - Sherwood Park
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
…Services standards, Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together (CET) Standards…
Added 25 mins ago
FP
Free People Product Flow Manager
Free People
Vancouver, BC
- Part-time
A Product Flow Manager leads the back of house operations and maintains the flow of product from receipt to placement. Responsibilities also include supporting the customer experience to…
Added 25 mins ago
Facilities Manager
DNEG
Canada
Our Facilities team plays a central role in the smooth running of the studio. We are looking for a Facilities Manager to join our Vancouver team and keep our site safe, efficient and ready…
Added 40 mins ago
MC
Assistant Manager, Wealth Sales Support
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role: Reporting to the Manager, Wealth Sales Support, the Assistant Manager, Wealth Sales Support leads the Mutual Fund Support Representatives who provide day-to-day operational and…
Added 40 mins ago
UH
Research Analyst I
University Health Network
Toronto, ON
- Contract
Knowledge of research regulations and guidelines, such as ICH/GCP guidelines, Tri-Council Policy, Declaration of Helsinki and FDA CFR and Health Canada TPD
Added 40 mins ago
MH
Pharmacy Program Manager
MedMe Health
Remote, Canada
- $90,000 to $115,000 CAD / year
- Full-time
- Remote
The Pharmacy Program Manager contributes to the design, refinement, and execution of pharmacist-facing features and clinical programs within MedMe's platform. This role works closely with…
Added 40 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fredericton, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 40 mins ago
SD
Merchandiser, Hourly Full Time Night
Shoppers Drug Mart
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 40 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Miramichi, NB
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 40 mins ago
W
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart
Calgary, AB
- Full-time
…orientations. A strong focus is placed on associate relations and policy and procedure…
Added 54 mins ago
VI
Senior Office Experience Ambassador
Vector Institute
Toronto, ON
- $51,500 to $64,400 CAD / year
- Full-time
…Senior Ambassador works closely with the Office Experience Manager and provides operational guidance and mentorship to other Office Experience Ambassadors, without formal people-management…
Added 54 mins ago
AI
Engineer – Senior Base – No fixed Base (#1027)
Air Inuit
Quebec, QC
- Internship
Salary and benefits are determined in accordance with the corporate policy.
Added 54 mins ago
RH
Community Disability Worker - Part-Time, Fort Saskatchewan.
Robin Hood Association
Fort Saskatchewan, AB
- $17.44 to $21.56 CAD / hour
- Part-time
…Services standards, Municipal Fire Standards, Service Quality Policy and Management System, Occupational Health & Safety Standards and HSMS, and Creating Excellence Together (CET) Standards…
Added 54 mins ago
AG
Commercial (Contracts) Manager
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Under the direction of the Project Director, the Commercial (Contracts) Manager will provide highly specialized knowledge in overseeing the commercial strategy on a project. This individual…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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