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Added 13 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Peak operational periods, including August, September, and January, may…
Added 13 mins ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 13 mins ago
FH
Interim Office Manager
Fairmont Hotels & Resorts
Jasper, AB
- Temporary
We are seeking a highly organized, technologically savvy and forward-thinking Office Manager to help transform how our Sales & Marketing division operates at Fairmont Jasper Park Lodge.…
Added 13 mins ago
CG
People Business Partner
Credit Genie
Toronto, ON
- Full-time
Own benefits administration and immigration coordination, using agentic workflows to automate routine work and partnering with providers and counsel on complex cases.
Added 13 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Hours of work for this position are 35 hours per week, Monday-Friday. Peak…
Added 13 mins ago
MT
Terminal Manager
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- Full-time
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe,…
Added 13 mins ago
PH
Office Manager
ParaMed Home Health Care
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- Full-time
Oversee daily office operations and ensure smooth functioning
Added 13 mins ago
O
National Accounts Director
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Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 13 mins ago
B
Pharmacist
Brunel
Victoria, BC
- $124,800 to $135,200 CAD / year
- Full-time
…BC. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for, but not limited to, ensuring that all prescriptions are dispensed accurately and…
Added 13 mins ago
HT
IT Internal Auditor
Husky Technologies
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- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 13 mins ago
HT
A/P Administrator
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Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 13 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Canada
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 mins ago
P
Technical Buyer & Rental Specialist - Events & Shows
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Montreal, QC
- Full-time
As a Technical Buyer & Rental Specialist (internal title: Technical Purchasing, Rental & Inventory Manager), you will be the operational backbone responsible for equipment procurement and…
Added 14 mins ago
RT
People Operations Coordinator
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Toronto, ON
- Full-time
The People Operations Coordinator plays an important role in helping shape a positive and people-centred employee experience at Raising The Village. As a contact for many day-to-day People…
Added 14 mins ago
Clinical Resource Nurse - N3
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Manager, Aquatic Services
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Leduc, AB
- Full-time
The Manager, Aquatic Services reports directly to the Director, Recreation Services. This position is based out the Leduc Recreation Centre and is responsible for the management and…
Added 14 mins ago
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Clinical Resource Nurse - N3
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- Full-time
Under the general supervision of the Unit Manager, the CRN is responsible for the coordination of all aspects of patient care with respect to clinics and/or systemic therapy services at…
Added 28 mins ago
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Administrator, Transaction Processing
Royal Bank of Canada
Toronto, ON
- Full-time
…environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the…
Added 28 mins ago
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Gestionnaire de produits, Composants de matériel roulant (RSC) / Rolling Stock Components (RSC) Product Manager
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- Full-time
…comptes clés, de développement des affaires, de soumissions, d'opérations commerciales (COM-OPS), d'ingénierie de produits, d'approvisionnement, d'exploitation et de services au sein de la…
Added 28 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 28 mins ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
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To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 43 mins ago
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Reporting to the Regional Director of Operations, as part of a professional clinical Team, the Site Manager will plan, administer and evaluate the resident care programs in the facility,…
Added 43 mins ago
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Relief Pharmacist
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- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 43 mins ago
Recruiter (Vancouver)
Pacific Coastal Airlines
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In this role, you will lead full-cycle recruitment for Airport Operations and Flight Crew positions while supporting broader People & Culture initiatives. You will play a critical part in…
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Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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