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Added 12 mins ago
TP
Manager, Operational Modernization
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of…
Added 12 mins ago
TP
Specialist, Airport Bussing (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
This position will report to the Manager, Bussing Operations. Under the daily guidance of the Lead Hand, Airport Bussing, this position is responsible for conducting Bussing operations…
Added 12 mins ago
L
Senior Manager, Asset Protection & Safety, Global Fulfillment, Western Distribution Centers
lululemon
BC · British Columbia, Canada
- Full-time
…plays a critical role in protecting our people, assets, and operations across the global fulfillment network. Through an integrated approach to safety, security, investigations,…
Added 12 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Port Hawkesbury, NS
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 12 mins ago
W
Procurement Manager
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 12 mins ago
MT
Terminal Manager
Midland Transport
Truro, NS
- Full-time
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe,…
Added 12 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 12 mins ago
DN
Production Associate
DLF North America
Surrey, BC
- Full-time
The Production Associate is responsible for supporting warehouse and production operations by performing a variety of tasks that ensure production goals are met efficiently, safely, and…
Added 12 mins ago
B
Pharmacist
Brunel
Victoria, BC
- $124,800 to $135,200 CAD / year
- Full-time
…BC. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for, but not limited to, ensuring that all prescriptions are dispensed accurately and…
Added 12 mins ago
P
Technical Buyer & Rental Specialist - Events & Shows
PixMob
Montreal, QC
- Full-time
As a Technical Buyer & Rental Specialist (internal title: Technical Purchasing, Rental & Inventory Manager), you will be the operational backbone responsible for equipment procurement and…
Added 12 mins ago
GD
GARAGE - Assistant Manager - Square One Shopping Centre
Groupe Dynamite
Mississauga, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 12 mins ago
RT
People Operations Coordinator
Raising The Village
Toronto, ON
- Full-time
Position Title: People Operations Coordinator
Added 27 mins ago
IE
Shipper
Industrial Electric Manufacturing
Surrey, BC
- $22 to $23 CAD / hour
Carry out other responsibilities as assigned by the Shipping Lead or manager.
Added 27 mins ago
A
Customer Service Operations Specialist
Allredi
Calgary, AB
- Full-time
Reporting to the Branch Manager, responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations,…
Added 27 mins ago
7
Service Advisor - Temporary
7259b73c-68ed-4ba6-bf41-9557fa90640b
Prince George, BC
- Full-time
- Temporary
Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada),…
Added 42 mins ago
S
Nurse Educator Clinical Prevention Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, Public Health, the Nurse Educator works collaboratively within the program of education to undertake curriculum…
Added 42 mins ago
GE
MHSW Depot Technician
GFL Environmental Inc.
Hamilton, ON
- Full-time
Report to and receive authorization from the HHW Depot Manager
Added 42 mins ago
AU
Feeder Folder
Alsco Uniforms
Saskatoon, SK
- $18.04 CAD / hour
- Full-time
…and production standards. You will report to the Production…
Added 42 mins ago
C
Manager IM Terminal Operations
CN
Brampton, ON
- Full-time
The incumbent is responsible for the overall management of the day-to-day tactical Terminal operations. The role plays a key role in medium- and long-term strategic planning to enable…
Added 42 mins ago
RS
Purchaser
RONCO Safety (PPE Manufacturing)
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $62,500 CAD / year
- Full-time
Founded in 1996 and headquartered in Concord, Ontario, RONCO has grown into an international safety company with operations and team members across multiple markets, including established…
Added 42 mins ago
DC
Warehouse Associate
Daikin Comfort
Burnaby, BC
- Full-time
Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.
Added 42 mins ago
L
Senior Manager, Asset Protection & Safety, Global Fulfillment, Eastern Distribution Centers
lululemon
Brampton, ON
- Full-time
…plays a critical role in protecting our people, assets, and operations across the global fulfillment network. Through an integrated approach to safety, security, investigations,…
Added 57 mins ago
Regional Branch Manager
TopBuild Corp.
Saint John, NB · Dartmouth, NS · Darthmouth, NS
…company's values, our Branch Managers direct and manage all branch operations and resources with the overall responsibility to achieve maximum profits consistent with the company’s business…
Added 57 mins ago
GE
Operations Supervisor - Afternoons
GFL Environmental Inc.
Toronto, ON
- Full-time
Reporting directly to the Toronto Branch Manager or the site designate, the Operations Supervisor is responsible for the supervision of all operating and maintenance staff to assure safe…
Added 57 mins ago
VI
Airside Coordinator
Vancouver International Airport Authority
Richmond, BC · Airside Operations Building, CA-BC
- Full-time
Reporting to the Manager, Airside Operations Delivery, the Airside Coordinator plays a key role in maintaining the safe, secure, and efficient operation of YVR's airfield. This dynamic…

Staples Canada

IT Operations Process Coordinator

Richmond Hill, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Support the Data Center Operations team by coordinating day-to-day maintenance activities, tracking infrastructure project tasks, and maintaining the operational documentation that keeps the data center environment running reliably. Serve as the coordination point between engineers, vendors, and leadership - making sure maintenance windows are scheduled, work is tracked to completion, and records are accurate and audit-ready. Maintain task and project tracking using tools such as ServiceNow or Jira Kanban boards to ensure visibility and accountability across the team.

Specifically, You Will:

Coordinate scheduling of routine and preventive maintenance for data center infrastructure (server rooms, network closets, power, and cooling systems).
Track maintenance windows and change activities using ServiceNow, or an equivalent ITSM tool, to minimize disruption to production systems.
Serve as the first point of coordination for on-site vendor visits and service calls.
Track tasks, timelines, and dependencies for data center infrastructure projects using a Kanban board (e.g., Jira) or equivalent tracking tool.
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Support post-project documentation and close-out activities.
Maintain accurate runbooks, maintenance logs, asset inventories, and vendor service records.
Support change management documentation and audit / compliance readiness for the data center environment.
Identify and document opportunities to standardize or improve recurring operational processes.
Coordinate communication between the Data Center Operations team, vendors, and other Enterprise Technology and Systems groups.
Support purchase order and invoice tracking for data center vendor contracts, in partnership with vendor management.
Prepare status updates, dashboards, and reporting materials for team and leadership review.

Some of what you need:

Post-secondary education in Information Technology, Business Administration, or a related field, or equivalent work experience.
3–5 years of experience in IT operations, project coordination, or infrastructure / data center support.
Experience supporting vendor relationships or contract / PO administration is an asset.
Experience in a retail, distribution, or multi-site IT environment is an asset.
Strong organizational skills with proven ability to manage multiple concurrent tasks and deadlines.
Working knowledge of ITSM / ticketing tools such as ServiceNow, and task or project tracking tools such as Jira Kanban boards, for tracking incidents, changes, and tasks.
Proficiency in Microsoft Excel, Word, and PowerPoint for tracking and reporting.
Excellent written and verbal communication skills; comfortable coordinating between technical and non-technical stakeholders.
Exposure to ITIL practices (change, incident, and problem management) is an asset.
Familiarity with data center infrastructure (servers, storage, networking, power / cooling systems) is an asset.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional data center site visits may be required to support maintenance coordination.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The IT Operations Process Coordinator supports the Data Center Operations team by managing maintenance schedules, tracking infrastructure projects, and maintaining operational documentation. They serve as a primary point of contact for vendors and internal stakeholders to ensure audit readiness and process efficiency.

Requirements

Candidates should have 3–5 years of experience in IT operations or project coordination and possess strong organizational skills. Proficiency in ITSM tools like ServiceNow and project tracking tools like Jira is required, along with post-secondary education in a related field.

Skills

IT Operations
Project Coordination
Data Center Infrastructure
ServiceNow
Jira
Kanban
ITSM
Change Management
Vendor Management
Documentation
Asset Inventory
Communication
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ITIL

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Data Center
Project Coordination
ServiceNow
Jira
Kanban
ITSM
Infrastructure
Maintenance
Vendor Management
Change Management
Audit Readiness
Compliance
Runbooks
Asset Inventory
ITIL
Incident Management
Problem Management
Microsoft Office
Reporting
Dashboards
Purchase Orders
Invoicing
Server Rooms
Network Closets
Power Systems
Cooling Systems
Stakeholder Management
Hybrid Work
Enterprise Technology

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